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Xceed Reviews 227

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TrustScore 4.5 out of 5

4.5

Events & Entertainment
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Rated 5 out of 5 stars

I had an issue with my ticket and the team was very helpful and kind to solve my problem after a few messages.

Rated 1 out of 5 stars

Scam warning – don’t trust this place! We bought official tickets for an event at Lilly’s Club in Monte Carlo, received confirmation and QR codes, but were not allowed in. There were crowds of peo... See more

Company replied

Rated 5 out of 5 stars

Also perfect for occasional party-goers I am not a party animal but I like to go out from time to time, especially if I am in a new place. Their app helped me to find cool clubs in the city I was v... See more

Rated 5 out of 5 stars

Maria from xceed was so helpful really can’t thank her enough. After my health recently taking a turn for the worst I have unfortunately had to cancel my upcoming trip to Ibiza. Having already purchas... See more

Company details

  1. Events & Entertainment

Written by the company

We are on a mission to facilitate the interaction of people around entertainment experiences, and we do so by disrupting the nightlife industry with a cloud solution for both Party-people -to browse & join events-, and Venues -to better manage & promote them-. Xceed App allows party lovers to browse through the best upcoming events in their hometown or when travelling, while offering them the easiest way to access guest list, purchase tickets and reserve bottle services. Xceed Nightgraph, on the side, is a cloud based platform that helps clubs target and engage a specific audience, track conversions and increase profits through online & mobile sales and promotion. Lastly, Xceed is taking over the information business by linking the B2B and B2C side of the nightlife industry, providing real time analytics and addressing the untapped Big Data space in the market.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

227 reviews

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Replied to 50% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Thank you Maria!

Maria was (is) great!
I did not received my ticket so I write them an email: the next morning the ticket was sent to me (in a very nice and warm email).
Great experience

16 January 2024
Unprompted review
Rated 5 out of 5 stars

Lost tickets retrieved

I had my email box 100% full so I thought I had lost the tickets I bough to a major event. Maria and Clara from Xceed helped me in minutes to get my tickets back and were really usefull and kind!

27 November 2023
Unprompted review
Rated 5 out of 5 stars

Refunded tickets

Accidentally bought tickets for the wrong night and they were very helpful and generous giving me a refund without many concerns! So great ☺️

13 September 2023
Unprompted review
Rated 5 out of 5 stars

Unbelievable customer service!

Unbelievable customer service!! Maria was incredibly helpful and responded instantly to my refund request and questions around getting my tickets loaded onto the app. very impressed!

13 September 2023
Unprompted review
Rated 5 out of 5 stars

My experience)

I have reached support yesterday with my question. During todays morning, Maria provided to me excellent and prompt support that fully suited my need.
One more time thanks!!!

12 September 2023
Unprompted review

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