I ordered over 4 weeks ago hoping to receive the order for a race. Bearing in mind i messaged before the order to see how long it would take for delivery which i got told was 7 days. Still heard nothi... See more
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See what reviewers are saying
Whilst the jerseys i order took a while to arrive (getting the fit right) I can whole heartedly say it was worth the wait, Laura was more than happy to keep me updated and Ian was fantastic dra... See more
Good looking jacket, accurately sized. Sensibly priced, delivered quickly & nicely packaged. Only negative was the really poorly stitched/fitted lining. One pocket developed a hole on the second weari... See more
Really happy with the Royal Blue Race kit I ordered really tough stuff, quality material Crashed a few times no holes or rips, also Ordered The Blue Softshell Jacket which has been brilliant on the... See more
Company details
- Adventure Sports
- Activewear Store
- Outerwear Store
- Sportwear Manufacturer
- Streetwear Store
- T-Shirt Company
Written by the company
MTB Apparel
Contact info
Suite 1 & 2 Bridge House, BL1 4NH, Bolton, United Kingdom
- info@x5cape.com
- x5cape.com
3.9
Great
318 reviews
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It's the same brilliant service as I…
It's the same brilliant service as I have always received from these guys 🤙🤙🤙
23 July 2023
Fantastic company
Fantastic company! They are all ways willing to help with any thing you need! Went out the way to sort out some kit for my little girl! It’s top quality kit.
9 July 2023
Reply from X5cape
Hi Ben, Thanks so much for you feedback its very much appreciated have a wonderful week! Laura
Service was great but delivery needs…
Service was great but delivery needs looking at ordered on 14th June still not received it on 22nd june 😶
15 June 2023
Top notch start to finish
Great communication to get custom order made and perfect final product
24 May 2023
Excellent service quality products very…
Excellent service quality products very friendly staff the staff get back to you asap
9 May 2023
company were honest with the shipping…
company were honest with the shipping issue and shipped the product as soon as possible
25 April 2023
Reply from X5cape
Hi Joshua! Thanks so much for your 5 star review, we're so sorry for the delay with your order, Have a wonderful week & bank holiday weekend. Laura
Very nice mtb pants
Very nice mtb pants, well made. Quite a long delivery but x5cape informed me this would be the cade and kept me informed of expected due date. Would recommend to others.
GH
23 April 2023
Great quality gear highly recommend
23 April 2023
Purchased pair of bottoms and a few…
Purchased pair of bottoms and a few T-shirts and a hoody, the pants zip broke after 2 months. I’ve been told they won’t replace it as it’s out of the first few months but no courtesy given as a gesture of goodwill. The people here are are great though very nice people. This isnt the issue at all.
24 April 2023
Unprompted review
Reply from X5cape
Hi Pablo, I'm so sorry your pants were faulty, & we couldnt replace them for you, we do offer a 90 day quality guarantee on all of our products & if you had contacted us within this time we would have been more than happy to replce the pants for you. Unfortunately, as the pants were purchased nearly 12 months ago this is well out of our guarantee period & we are unable to replace them at this stage, we did however offer a 50% discount off a replacement pair as a gesture of good will which was refused by yourself, so sorry we couldn't resolve this situation to your satisfaction. Laura
Quality at a good price.
The amount of styles and quality of the product at such a good price point especially for MTB wear is a rare thing…..this company has all of those I was esp surprised at the quality of the items.
2 April 2023
Reply from X5cape
Garry thanks so much for your positive review, we really do appreciate it so much. Laura
Good brand with lots of options
Good brand with some quality items, picked up a wind breaker & some plain MTB jersey's.
3 April 2023
Reply from X5cape
Hi 5hane, thanks for your kind words & your custom, its very much appreciated thank again, Laura
Reply from X5cape
Chris, thank you so much for you amazing review! Laura
Although a great product and great…
Although a great product and great value for money I did have to chase the vendor about non delivery as several weeks had elapsed since my order was placed and nothing had been dispatched nor any messages were sent warning of my delayed order. If it wasn't for that I would have given them a five star rating so knocking one star off for the lack of comms initially.
23 March 2023
Bought a pair of enduro trousers
Bought a pair of enduro trousers. Really good quality and super comfy. Fit is spot on. Very good for the price. Fast delivery. X5cape are awesome simple as.🤟
23 March 2023
Reply from X5cape
Giles! thanks so much for this amazing review its very much appreciated! have a wonderful week, LAura
Great service and excellent quality as…
Great service and excellent quality as always there is never any worry ordering from x5cape
11 March 2023
Product good
Product good . Delivery took longer than expected so it didn’t arrive in time for birthday ☹️
5 February 2023
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