I ordered over 4 weeks ago hoping to receive the order for a race. Bearing in mind i messaged before the order to see how long it would take for delivery which i got told was 7 days. Still heard nothi... See more
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See what reviewers are saying
Whilst the jerseys i order took a while to arrive (getting the fit right) I can whole heartedly say it was worth the wait, Laura was more than happy to keep me updated and Ian was fantastic dra... See more
Good looking jacket, accurately sized. Sensibly priced, delivered quickly & nicely packaged. Only negative was the really poorly stitched/fitted lining. One pocket developed a hole on the second weari... See more
Really happy with the Royal Blue Race kit I ordered really tough stuff, quality material Crashed a few times no holes or rips, also Ordered The Blue Softshell Jacket which has been brilliant on the... See more
Company details
- Adventure Sports
- Activewear Store
- Outerwear Store
- Sportwear Manufacturer
- Streetwear Store
- T-Shirt Company
Written by the company
MTB Apparel
Contact info
Suite 1 & 2 Bridge House, BL1 4NH, Bolton, United Kingdom
- info@x5cape.com
- x5cape.com
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Great quality products at amazing…
Great quality products at amazing prices. This is my 3rd order from these guys and I love it. Proud to support a local Lancashire business too 😃
Very good products
Great products and great service
Great products and great service. One of my items for Christmas was delayed and once I’d made initial contact for an update, Lauren kept me in the loop as to what was happening and went out of her way to ensure my son got his trousers for Christmas.
The gear is fab and I have now made 2 more orders since then. The custom products are fab and a massive hit with my 15yr old. 😃

Reply from X5cape
Ride Ex5cape
Comfortable, durable ridewear that looks good too. Great products from groovy people.
Enjoying X5cap
Good quality and value products well presented , enjoy using and wearing your riding gear
Awesome service and great product
Great price for a good product
Good quality stuff
X5cape bloody brilliant 🤩
X5cape bloody brilliant awesome from start to finish, great fit, and even matched my bike colour and all my other gear!! 👍🏻👍🏻👍🏻👍🏻👍🏻🤙🏻🤙🏻🤙🏻
Great item but had to chase up delivery
The positive aspect of my transaction with X5CAPE is undoubtedly the quality of the shorts I bought.
Top quality item at reasonable price.
Delivery was an issue though and I had to chase up my order a couple of times also the sizing was off for me. Ordered a 30-32 bearing in mind my 30 jeans won't stay up without a belt. After returning my first pair the replacement was despatched and are a great fit.
Delivered on time.
Outstanding quality and 💯 %
I really like working with this company…
I really like working with this company its just a shame when there is an issue with the order that you have to chase people. I think this is the same with all companies. But as always its worth the wait since the products are well made, comfy and look incredible can't wait for them trousers to finally turn up
very very good experience
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