ZOEVA Cosmetics Reviews 11,059

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

There is no point to have only a great product and a lovely insta. You need logistics and infrastructure. Also a bit of advice. You offer people products, when tou are in no position to deliver them,... See more

Company replied

Rated 5 out of 5 stars

I’m genuinely impressed with the quality of these products. The eye pencils are absolutely amazing - they glide on effortlessly, are incredibly smooth, and the pigmentation is outstanding. I’ve nev... See more

Rated 5 out of 5 stars

Fantastic products and equally impressive customer service from Julie. I have 8/9 eye pencils and they are brilliant as is the lip pout pencil amongst other purchases I’ve made. I had previously... See more

Rated 5 out of 5 stars

I’ve purchased a couple of these eyeliners now in different colours and they’ve all been lovely so when a new colour caught my eye I had to order it straight away! The process was quick and easy and I... See more

Company details

  1. Cosmetics Industry
  2. Beauty Product Supplier
  3. Cosmetic Products Manufacturer

Written by the company

At ZOEVA, love is at the heart of everything we do. We are convinced that makeup is much more than just a beauty product. It is an expression of individuality, strength, and above all, self-love.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

11K reviews

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Rated 5 out of 5 stars

Brushes 10/10

I’ve been ordering brushes from Zoeva for almost 10 years
I’m from Australia and order directly from the site - the parcels arrive promptly and in great condition
The brushes are amazing, excellent quality and a staple for any makeup artist or novice
If you haven’t used them before they are a great investment :)

27 March 2026
Rated 5 out of 5 stars

Gorgeous products and excellent customer care.

I’ve been really impressed with Zoeva. After trying a few of their eyeliners, I had an issue with one repeatedly snapping. I reached out to customer service and received a quick, professional response. They resolved the problem straight away by sending a replacement, which I hadn’t expected at all. I was genuinely grateful for how smoothly it was handled.

As for the products themselves, I’ve loved the eyeliners I’ve used so far, especially the shades Coco and Metallic Chocolate. They have great staying power once applied, but are also easy to blend, giving a really beautiful finish. Overall, a great experience both with the products and the customer care.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Creamy and Pigmented

I fell in love with Zoeva cosmetics a few years ago when I bought a blush pallette. I had recently been looking into buying makeup again from them and was not disappointed!
I bought three Pout Perfect Lip & Cheek Pencils, they feel as beautiful as they look. Likely to expand my Zoeva collection :)

23 March 2026
Unprompted review
Rated 1 out of 5 stars

Extremely dissapointed with the…

Extremely dissapointed with the lipstick i ordered. !! Not the colour that is advertised . I ordered colour Grace... the actual colour is so dark it is u believable!! The smell of the lipstick i not nice either.
Very very disappointed with product and it is not cheap...

23 March 2026
Unprompted review
ZOEVA Cosmetics logo

Reply from ZOEVA Cosmetics

Hello, We’re sorry to hear that our Pout Perfect Pencil didn’t convince you.

We understand that it can sometimes be difficult to choose a product when you can only experience it online beforehand. Please feel free to contact our Customer Care team directly at service@zoeva.de, and we will be happy to find a solution together.

Warm regards,
ZOEVA Team

Rated 5 out of 5 stars

Great products and Excellent Customer Service

Great products, their eyeliners are the best, they apply easily and stay on smudge proof all day but come off easily with remover. Good range of colour choice too.
Their customer service is excellent, they replaced a product for me instantly and were very quick to respond & very courteous. I highly recommend Zoeva.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Well done and thank you

I have bought many products from Zoeva and have been delighted with them. Lovely quality ….super colours!

The Customer Care team are worth their weight in gold. I experienced an issue recently with an order and they responded in next to no time and resolved my issue with no quibbles. Very impressed as you only really get to see how good or bad a Company is when things go wrong. Zoeva score a ten out of ten in my book! Well done and thank you Zoeva.

19 March 2026
Unprompted review

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