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Zocdoc Reviews 13,942

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TrustScore 5 out of 5

4.8

Pharmacy
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Review summary

Created with AI, based on recent reviews

Considering 1,745 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, kindness, and helpfulness, making their visits pleasant and stress-free. The service is consistently described as excellent, with many appreciating the ease and efficiency of the booking process and the overall user experience. People find the website user-friendly and effective for finding and scheduling appointments quickly, often for the same day or week. However, some people were dissatisfied with issues related to appointment accuracy, with instances of bookings not being recorded by the provider's office. There were also concerns raised about the platform's handling of insurance verification and duplicate bookings, which sometimes led to unexpected charges for providers.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the professionalism, kindness,... See more

Service

Reviewers highlight positive aspects of service. Customers praise the ease of finding specialists, quick... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the platform's ease of... See more

Booking process

Customers had positive experiences with the booking process, praising its speed and ease. Many reviewers... See more

Website

People report positive experiences with the website. Customers find it easy to navigate and user-friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It doesn't get any easier than Zocdoc. I always get the doctor I want and can see ALL available time slots..without having to wait on hold interminably. I've used it several times now, and my appoint... See more

Rated 5 out of 5 stars

Easy online scheduling, as it should be the standard in the 21st century. I wanted to schedule an appointment with a specialist, and with the medical facility I usually use, the first availability was... See more

Rated 5 out of 5 stars

It was very positive I have high blood pressure which I've had more issues with the symptoms from treatment than discomfort from High Blood pressure. I typically have major issues with fatigue and c... See more

Rated 5 out of 5 stars

I was pleased to find a comprehensive list of local doctors on Zocdoc. Details, including a picture of the professional, where they were educated, and a bit about their personal style, are much more... See more

Company details

  1. Pharmacy

Information provided by various external sources

Zocdoc is the beginning of a better healthcare experience for millions of patients like you. With Zocdoc, you can find doctors you love and make appointments online, instantly – no more phone calls or long wait times! But simple appointment-booking is just the start. You can also see what other patients are saying with Zocdoc reviews, stay on top of important checkups with our wellness reminders, even fill out medical forms online – just once – and use them for future appointments. And while there are many ways we work to unite modern patients and doctors, Zocdoc has just one mission: to give power to the patient. We believe there’s no better way to deliver the great healthcare experience you deserve.

Contact info

4.8

Excellent

TrustScore 5 out of 5

14K reviews

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Rated 5 out of 5 stars

Easy online scheduling

Easy online scheduling, as it should be the standard in the 21st century. I wanted to schedule an appointment with a specialist, and with the medical facility I usually use, the first availability was in almost 3 months. Zocdoc works with many providers, and I was able to find a specialist available the same week.

17 May 2026
Unprompted review
Rated 5 out of 5 stars

Zoe Rocks! Best Dr. in the area!

It was very positive I have high blood pressure which I've had more issues with the symptoms from treatment than discomfort from High Blood pressure. I typically have major issues with fatigue and cramping when treating hypertension. She was able to treat with relatively minor issues with fatigue.

17 May 2026
Unprompted review
Rated 5 out of 5 stars

I highly recommend my dermatologist

I highly recommend my dermatologist. She is extremely knowledgeable, thorough, and attentive during every visit. I truly appreciate how carefully she examines my skin for any new spots or changes and takes the time to ask relevant questions and follow up on previous findings. It’s clear that she genuinely cares about her patients’ health and well-being.
The office is always clean and well organized, and the staff is courteous, professional, and respectful of my time. They consistently keep appointments on schedule, which I really value. Overall, I’ve had an excellent experience and feel confident in the care I receive every time I visit.

16 May 2026
Unprompted review

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