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Zen Educate Reviews 

1,836
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 344 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the supportive and friendly staff, who are noted for their helpfulness and genuine care in guiding them and matching them with suitable roles. People also highlight the excellent service, particularly the user-friendly app, which simplifies job requests, availability management, and overall communication, making the experience efficient. However, some people mentioned dissatisfaction with compensation, citing disappointing pay rates for experienced individuals and lack of travel expense coverage. Others also experienced inconsistent communication from consultants, leading to a lack of follow-up or difficulty securing consistent work.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers highlighting their helpfulness, friendliness,... See more

User experience

Users describe positive interactions with user experience, consistently praising the app's ease of use and... See more

Service

Customers had positive experiences with service, often describing it as reliable, professional, and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the team's helpfulness, responsiveness,... See more

Application

Customers consistently note positive experiences with the app, praising its ease of use and convenience for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole onboarding process has been straight forward and simple to complete. Sharon has guided me expertly throughout and has also checked on me regularly. The app is simple to use but also a great... See more

Rated 5 out of 5 stars

Zen Educate is a wonderful agency to work for. I am deeply impressed by kind, friendly and supportive staff who care about their employee needs. They also check regularly how happy you are in yo... See more

Rated 5 out of 5 stars

Working with Carew Academy through Educator Zen.I strongly agree Zen has given me an oppurtuinity to prove my potential .I do appreciate that Carew Academy has shown great interest with me and this is... See more

Rated 5 out of 5 stars

If you are thinking about choosing a new supply agency to support more flexible working opportunities - look no further! Very friendly team - able to accommodate your teaching preference like specifi... See more


Company details

  1. Recruitment Service

Written by the company

Zen Educate is a digital staffing platform that connects teachers, teaching assistants, SEN TAs, cover supervisors, and early years educators directly with schools - without expensive agency fees. Sign up, get vetted, set your preferences, and get smart-matched to daily supply, long-term, or permanent roles across London, Manchester, Birmingham, Liverpool and more. Schools save money. Educators earn more. Subscribe for tips on supply teaching, career development, and education staffing. Get in touch: www.zeneducate.com/contact-us


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(1,836)

329 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic support and a seamless start in Leeds

I’ve had a really positive experience with ZenEducate so far and couldn't be happier with the support I've received. Being based in Leeds, I was looking for an agency that truly understands the local landscape, and they have exceeded my expectations.
​A special mention must go to Nicola Hitan, who has been absolutely brilliant. She has supported me every step of the way, making sure I felt informed and valued throughout the entire process.
​The onboarding experience was incredibly smooth, and the training provided was both helpful and insightful. It gave me genuine confidence and prepared me perfectly for my role. If you're looking for an agency that actually cares about your professional growth, I can't recommend them enough.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Working with Zen has given me the chance to know myself better and how to cope with different situations also how to approach people. I most say, I have enjoyed working with Zen …

Working with Zen has given me the opportunity to work in different schools and meet with some great people making friends 🧡 its has also built my confidence in so many ways and one thing I love about them is that they always makesure that I get work must of the time. A massive thank you to the whole team of Zen Educate 🙏🏾 🙌 you guys are best 👌

19 February 2026
Rated 5 out of 5 stars

Absolutely Amazing

Absolutely Amazing. Best agency I’ve been with they’ve got me work within two weeks. I’m so happy in the job I’m in. Couldn’t thank them enough. Best thing was signing up to Zen

18 February 2026
Rated 4 out of 5 stars

The use of the App makes Zen stand out…

The use of the App makes Zen stand out from other agencies. I love the concept of being able to look at my phone see a job, check it out and click accept. I enjoy the block bookings and also having flexibility which was the reason behind me breaking out of a permanent contract.
The downfall is last minute cancellations which can be anytime up to the deadline of arrival at the school. This doesn’t offer much protection, reliability or respect to staff as we could have found work elsewhere for that day. This can be frustrating having turned down other work for the same day. Thankfully these situations are few and far between so overall a great experience.

13 February 2026
Rated 5 out of 5 stars

Very friendly and reasonable team at…

Very friendly and reasonable team at Zen. Have always had a job working as a TA through Zen for over a year now except some one or two days I couldn’t get one and I’m happy to say have recently been offered a long term role in a school through Zen. Give them a chance and you won’t regret it

12 February 2026
Unprompted review
Rated 4 out of 5 stars

A very spacious

A very spacious, huge clean school in the heart of Beckenham. Staff are nice and children are respectful. Free parking on all the streets around the school.

12 February 2026
Rated 5 out of 5 stars

I loved working at The School

I loved working at The School. Zen were spot on with advice and directions for the school. I would love to have a Full Time role at Bryn Y Deryn . The pupils and Staff were great to work with 😊

10 February 2026
Rated 5 out of 5 stars

Welcoming staff

The school staff are really friendly and welcoming. They ensured at all times I was comfortable and had everything I needed to complete my role effectively.
All staff have a lovely relationship with the children and the school environment is one of calmness.

10 February 2026
Rated 5 out of 5 stars

My experience at Zen

While it’s only been a year since I’ve started with Zen, I’ve had amazing experiences within the team as well as in the school I have worked with. The staff from the agency and school are extremely friendly, helpful, and supportive, making it easy for me to work within the agency and find my way around. I am grateful for the experience and opportunities I have received through the agency, the skills I have gained, and friends i’ve made along the way.

5 February 2026
Rated 4 out of 5 stars

An easier and faster facility

Zen has made accessing to the agency easier and faster by updating your availability online rather than calling the agency.
Also, you can see your shifts online and access to a variety of free online trainings.

6 February 2026
Rated 5 out of 5 stars

• Professional, Supportive, and Inspiring

The staff at Zen are consistently attentive listeners who treat their employees with sincerity and respect. They make every effort to ensure that their team members feel satisfied with the responsibilities entrusted to them.
Ongoing communication is truly the key to success, and this is something I have personally experienced with them.
They also provide us with training from time to time in ways that align with our roles, which undoubtedly makes a meaningful difference.
Many thanks for all the efforts they continually make.
Special thanks to Matt Pyrke for his continuous support.

6 February 2026

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