YourHealthBasket Reviews 

743
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 141 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff, the smooth and simple ordering process, and the exceptionally wide selection of top quality health supplements available. People consistently mention the swift and extremely reliable delivery service that ensures parcels reach their final destination safely and promptly. Some reviewers were not happy with delivery delays, communication gaps, or instances where parcels took a remarkably long time to reach them. A few individuals also mentioned occasional frustrations regarding missing tracking information, separate batch shipping, or physical packages failing to show up on schedule.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting speedy and reliable... See more

Product

Reviewers mention positive feedback about product quality, highlighting a comprehensive selection of top... See more

Order

Customers had positive experiences with order, consistently highlighting how easy the ordering process is... See more

Service

Reviewers highlight positive aspects of service, describing it as fast, efficient, and consistently prompt.... See more

Quality

People report high satisfaction and positive experiences with quality. Consumers praise the top brands,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First class products many of which are unobtainable from other sources. The delivery is smooth, though sometimes the products are sent in separate batches, which I find slightly confusing. In such ca... See more

Rated 5 out of 5 stars

Everything was good! Can only recommend the merchant. It is a little frustrating that there aren’t status updates where is the package when crossing countries but after all if it is always delivered -... See more

Rated 5 out of 5 stars

Easy to order online from ordering to payment.kept informed of delivery with Royal Mail tracking number the item’s ordered arrived next day ! That’s what I call great service.

Rated 5 out of 5 stars

Excellent service , you get good advice,from the trained staff which is very helpful. The supplements are the best you money can buy . After taking them for a few weeks, you feel amazing.... See more


Company details

  1. Vitamin and Supplements Store
  2. Health and Beauty Shop

About YourHealthBasket

Written by the company

For over 15 years, YourHealthBasket have been a vital link between integrative healthcare practitioners and their clients.

Our aim is to provide a fast, reliable and convenient way to shop online for nutritional products for practitioners, their clients and the health conscious consumer.

Our commitment to providing access to high quality, professional-grade supplements all from one website, allows healthcare practitioners to save time and effort when creating protocols for their patients.

With an inventory of over 4000 products and exclusive access to leading supplement brands from around the world, YourHealthBasket has been building strong relationships with premium supplement brands since 2010. Our expert nutritionists handpick the products we stock based on research and in-practice results.

We stock brands such as Thorne, Pure Encapsulations, lipolife, New Roots Herbal, Ancestral Supplements, Atrantil, econugenics, xymogen, Intelligence of Nature and many more ...

Commencing in 2025, we are now working with BANT as a member benefit provider, highlighting our ongoing commitment to the practitioner community and reinforcing our mission to provide unparalleled service to practitioners and their clients.

YourHealthBasket are first choice for practitioner supplements.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

743 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(743)

136 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Slow to post, poor service overall

Slow to post. Prices are a lot higher than other sites. Dont inform you when products are out of stock, just don't ship them and still get charged.

17 January 2026
YourHealthBasket logo

Reply from YourHealthBasket

Apologies for any inconvenience caused! This item was purchased on back order which acts as a pre-order whilst we await inbound stock. Sorry if this notice was missed on the product page at the time of ordering, we will ensure this is made clearer for our customers.

Rated 5 out of 5 stars

Exceptional Service and Best Value for Vielight in Europe!

I recently purchased a Vielight MIP from HealthBasket, and the experience was flawless from start to finish. After a disappointing encounter with a German distributor—who quoted significantly higher prices and additional tax burdens (a difference of nearly €200)—finding HealthBasket was a breath of fresh air.

Here is why I highly recommend them:

Transparent & Competitive Pricing: They offered a very sharp price and, remarkably, covered all import duties, customs clearance, and VAT. No hidden surprises at the door!

Fast International Shipping: Despite shipping to mainland Europe from the UK, the package arrived within a week. The logistics were handled perfectly.

Personalized Support: Their online "chatbot" felt like—and almost certainly was—a real, knowledgeable person who provided immediate and genuine assistance.

Reliability: Free shipping on such a high-end device is a rare find.

If you are looking for high-end biohacking tech like Vielight in Europe, don’t waste your time elsewhere. HealthBasket is professional, fast, and offers the best value for your money.

12 January 2026
Rated 1 out of 5 stars

No email confirmation or when delivery…

No email confirmation or when delivery was going to be. Kids chewable vitamins were powder and tasted disgusting. Really disappointing

2 January 2026
YourHealthBasket logo

Reply from YourHealthBasket

Email confirmations and tracking information are automatically sent out via email, this may have landed in your junk folder perhaps?

We emailed 21/01 regarding the Kid's Chewable to request batch information in order to investigate this issue alongside the manufacturer.

Rated 5 out of 5 stars

Very happy

Very happy. The only place I found what I need. Good price. Very fast delivery.

30 December 2025
Rated 5 out of 5 stars

Everything was good

Everything was good! Can only recommend the merchant. It is a little frustrating that there aren’t status updates where is the package when crossing countries but after all if it is always delivered - good enough for me. Great prices, wide range of products and good delivery time.

23 December 2025

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