Was struggling to get accurate purchase of windows and flashings .yard direct had a chat line and the guy helped me with the purchase efficiently great price too .really pleased 👍.
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Absolutely brilliant service from Yard Direct. The Keylite windows arrived exactly as ordered and the delivery was very quick. The quality of the windows is excellent and everything was well package... See more
Purchases 9 skylight windows . Order was simple and communication . Yard didn’t stock the items and came from velux themself . The delivery driver dropped all 9windows from his truck tail lift . I... See more
Company replied
A big "Thank you" to James who was most helpful and friendly when guiding us through the choice of the right window to replace our old Roto loft window and more recently in replacing the damaged blind... See more
Company replied
Company details
Written by the company
YARD Direct is one of the biggest UK suppliers of VELUX Roof Windows and has it's own brand of budget YARDLITE Roof Windows, plus Roof Lanterns and accessories. We are the only company that specialises in these products. It's what we do day in day out and you'll receive expert advice on your project whether it's a window replacement or a loft conversion. Our prices are extremely competitive and we have a price beat promise to back this up. Our friendly, knowledgeable team are here mon-fri 8am-10pm and sat 9am-1pm to help with any enquiry.
Contact info
2 Glen Tye Road, Unit 5, FK7 7LH, Stirling, United Kingdom
- 01786357252
- sales@yarddirect.com
- www.yarddirect.com
Replied to 100% of negative reviews
Typically replies within 24 hours
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Competive pricing and easy to talk to…
Competive pricing and easy to talk to by phone or email.
Quick to respond.
Was struggling to get accurate purchase…
Was struggling to get accurate purchase of windows and flashings .yard direct had a chat line and the guy helped me with the purchase efficiently great price too .really pleased 👍.
Friendly
Friendly , efficient and reliable
Good at getting back to you.
Used them for a few years now and generally stick with them
Absolutely brilliant service from Yard…
Absolutely brilliant service from Yard Direct. The Keylite windows arrived exactly as ordered and the delivery was very quick. The quality of the windows is excellent and everything was well packaged and in perfect condition.
Really impressed with how smooth the whole process was from ordering to delivery. Great product, great service — I would definitely recommend Yard Direct to anyone looking for skylight windows.
Dealt with Yard Direct face to face
Dealt with Yard Direct face to face, over the phone and in person. Consistently good experience.
Always easy ordering online and if you…
Always easy ordering online and if you call them they are very helpful
Quick and efficient
Quick and efficient, continuous updates on delivery.
Very knowledgeable and easy to deal with
Roof Lights - bespoke size , made to order
Detailed knowledge of the both there product and my requirement. Prompt and professional communications.
Great price and service
Great customer service all delivered on…
Great customer service all delivered on time and in fact the blind was a week early so brilliant
Great advice and price
Great service easy to talk to the…
Great service easy to talk to the representative easy to get answers easy to get a quote easy to buy we’ve bought two windows from them so far and we will be buying more
Happy with my Keylite Loft Ladder…
I purchased a Keylite Loft Ladder (KYL08) from Yard. They were quick to respond to my questions and processed the order quickly too, with the ladder arriving a day earlier than estimated. The price was very competitive, even taking into account the P&P.
Ease of Ordering
Ordering was very easy with clear instructions. Communication on how my order was being processed was very good with regular updates via email which were most helpful. Prices were very competitive when compared to other companies.
Top notch company
I have ordered several times from yard direct and have been fully satisfied with the price and product everytime. Staff are very helpful and accommodating, can't fault them!
Very professional
Very professional, great service
I know the product inside out
Needed an exchange done to solve an…
Needed an exchange done to solve an unforeseen problem.
Guys did it without hesitation.
Superb service.
👍🏻
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