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Rated 5 out of 5 stars

I have been using XSplit for over 7 years and I am very satisfied with it. I stream almost daily with it and have also done a lot of recordings without streaming. Whenever I have an issue, support res... See more

Company replied

Rated 4 out of 5 stars

I am a premier lifetime user, This is an excellent product overall though ongoing improvements are always part of the life cycle e.g., VCam shows vcam logo while changing from one camera to others whe... See more

Rated 4 out of 5 stars

WHY IS XSPLIT ONLY RESPONDING TO NEGATIVE REVIEWS? Anyway, I too had challenges with the free version. After paying my subscription, it has been running okayish. You guys need to improve the vi... See more

Company replied

Rated 5 out of 5 stars

I have been using computers since 1982. I taught Desktop Publishing at a university, was a Mac consultant, and later was a professional SEO guy for years. Now I use XSplit in producing a popular in... See more

Company details

  1. Software Company

Written by the company

XSplit is a live streaming and recording software designed for gaming, presentations and live events. This AI-powered software allows game developers to start live streaming of their games in pristine quality. The software also has a multilingual support team to assist you 24/7.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

102 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Me and XSplit Broadcaster

I have been using XSplit for over 7 years and I am very satisfied with it. I stream almost daily with it and have also done a lot of recordings without streaming. Whenever I have an issue, support responds very quickly and efficiently. A big thank you as well for this work.

9 August 2025
Unprompted review
XSplit logo

Reply from XSplit

Thanks for streaming with us all these years!

Rated 2 out of 5 stars

I did not sign up for automatic renewal

I've been charged for an automated subscription renewal that I wasn't aware I'd been signed up to. Contacted support to request a refund and they don't reply.

There was no pre-billing email to inform me that charges were about to be made, only an invoice once they'd taken money without permission. I've checked all previous emails and nowhere does it suggest that renewals are automatic.

Response to Xsplit. I emailed the support email address on the same day I was charged, 22/09/24, but got no response.
Every other subscription (Domains, microsoft, norton etc) provide an email to state that subscriptions are pending prior to a charge being made. This is how it should be done. Following your enquiry I have now been refunded.

25 September 2024
Unprompted review
XSplit logo

Reply from XSplit

Hi, I tried to look for a chat with you but was unable to find it. Did you contact us on the chat on support.xsplit.com or email support@xsplit.com?

We have never (literally never) denied a refund to anyone who forgot to cancel their subscription and we respond to all chats within 24 hours on weekdays (usually a lot faster). So it surprises me that you say you did not get a reply.

Regarding you not being aware it was a subscription. It's mentioned before you pay on the website, the next bill date is displayed in your account information. I will take a look at see if we can make it more clear.

Edit: Hi Andrew, I followed up on this one and it turned out your email ended up in the spam filter :(

Sorry for the delay processing this one.

Rated 5 out of 5 stars

S Class customer support

I've had Xsplit for years with a life time key and money well spent. Staff are super fast to respond and knowledgable about the software not having to wait for assistance or advice.

6 August 2024
Unprompted review
XSplit logo

Reply from XSplit

Milan, thank you for the review!

Rated 5 out of 5 stars

Have used Xsplit for years.

Have used Xsplit for years and recently had a technical issue. Xsplit support was instantly on the case and guided me through the fixed step by step and got it sorted. Great service and highly recommend.

5 June 2024
Unprompted review
XSplit logo

Reply from XSplit

Thanks for review and supporting us all these years!

Rated 5 out of 5 stars

I resolved my problem thanks to the…

I resolved my problem thanks to the advice provided despite the fact that the version of Brve has evolved and the shield parameter was not in the same place. With a bit of searching, I found and added an http permission for Xsplit.

2 May 2024
Unprompted review
XSplit logo

Reply from XSplit

Thank you for your feedback. Feel free to reach out any time if you need anything :)

Rated 5 out of 5 stars

A trustworthy partner.

I am connected with xslir for nearly 10 years. Using this software for our web channel was really good and user friendly. Never had a problem and thought of uninstalling. Trust worthy.

29 April 2024
Unprompted review
XSplit logo

Reply from XSplit

Thank you for the kind words :)

Feel free to reach out to support should you need any assistance.

Rated 1 out of 5 stars

Terrible result

Terrible result. Not worthy of paying!!!

25 February 2024
Unprompted review
XSplit logo

Reply from XSplit

Hi Tarigul, sorry to hear about your experience.

I have not been able to find any conversations with you in our support system.

Please reach out to us over here so we can address your issues: https://support.xsplit.com

Rated 5 out of 5 stars

We can't Login facebook with xsplit software

How to fix login facebook livestreaming

13 August 2023
Unprompted review
XSplit logo

Reply from XSplit

Hi, we currently have some issues with the Facebook API. The workaround for now is to use RTMP as described in the article here: https://support.xsplit.com/en/article/setting-up-custom-rtmp-for-different-platforms-9tjbi2/#2-setting-up-custom-rtmp-for-facebook-live

Rated 5 out of 5 stars

streaming

streaming, blowing, clearing, and cleaning wood and metals. Cutting down trees and making good the garden. This made me know how to manage my time. I am a hard-working team player, with an enthusiasm for providing excellent customer service and learning new skills.

9 August 2023
Unprompted review
Rated 5 out of 5 stars

Great if its what you need.

Depending on what you need, specifically, there may be better options; for the price point, though, I do not think you will find a better suite of licensed products for cam/virtual cam/broadcasting. I gave the fifth star specifically because they offer reasonable lifetime sub prices (I abhor indefinite subscription only products, especially since I can manage my own services; I typically just need the software, though services built-in to a lifetime sub is a good bonus). Without the lifetime sub, I would still agree with the 4 star rating. Been using a very low priced annual sub for a long time and just renewed for Splitcam only, but will probably get the full suite lifetime sub, soon.

25 July 2023
Unprompted review
XSplit logo

Reply from XSplit

Hi, thanks for the elaborate review. We are here for you if you need anything :)

Rated 5 out of 5 stars

John was perfect

John was perfect. He figured out I was using an older version and walked me through signing in and getting updates

20 July 2023
Unprompted review
XSplit logo

Reply from XSplit

Thanks for the update :) Feel free to reach out any time!

Rated 5 out of 5 stars

XSplit VCam (MacOS) is a great product…

XSplit VCam (MacOS) is a great product that is miles ahead of its competition, however limited the competition may be. I had issues with the software loading and freezing upon launch. I contacted their tech support, and they were able to remote into my desktop and resolve the issue in a quick, professional manner. Great job, guys!

13 June 2023
Unprompted review
XSplit logo

Reply from XSplit

Thanks! Feel free to reach out any time :)

Rated 4 out of 5 stars

Good pack of programs that can still improve

Xsplit Vcam is great, just is normal that there are gonna be some glitches if there isn't behind us a chroma green screen.

About Xsplit Broadcaster, I've been trying to use it for recordings (gameplays), the overall experience is regular and there are some features not working well. I rate this program with 3 out of 5 stars!

11 March 2023
Unprompted review
XSplit logo

Reply from XSplit

Thank you for taking the time to share your feedback. We value your input and we'd appreciate any specific details on the features that need improvement. Please don't hesitate to contact us.

Rated 5 out of 5 stars

Excellent

Couldn't be any better customer service. Fast, helpful

16 March 2023
Unprompted review
XSplit logo

Reply from XSplit

Thank you! If you have any further questions or need assistance in the future, don't hesitate to reach out.

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