XsonlyReviews 

1,892
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Web site and order placing made easy. Product quality as described and excellent. Have used several times now with 100% satisfaction. Customer service could not fault. i need to return and replace an... See more

Rated 5 out of 5 stars

Received my Galaxy 5 Pro watch today. Other than some minute damage on the watch box everything inside was perfect The watch itself looks totally brand new. Communication throughout the process was... See more

Rated 5 out of 5 stars

Used the website for the first time and couldn't be happier with the product and service received. The laptop I purchased was Grade A, excellent condition, and what was delivered was a brand-new lapto... See more

Rated 5 out of 5 stars

Website is an honest reflection of the product. Purchase process is easy. Delivery was very fast. Original packaging undamaged. Very good. The product is good too. Satellite speakers wireless, connect... See more

Company details

  1. Electronics Store
  2. Computer Store

Written by the company

XSonly.com are one of the UK's largest suppliers of new, excess & refurbished laptops, pcs, workstations and IT hardware in general. We are partners with most major manufacturers and sell Dell, Lenovo, Toshiba and HP products. We offer big savings on new prices and a high level of customer service.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,892)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer service excellent 👌

I received information about the product when I asked , which as technical gadgets have so many technical words and complex instructions, proves extremely useful.As refurbished, getting information is usually less available; but NOT with this company..product arrived on time, but I haven't used the product much for electricity financial reasons as I bought it for when I can't hear my streaming on ipad- which is usually when the environment I live in has music speakers outside etc..but I'm hoping it maintains well ..

17 April 2024
Rated 5 out of 5 stars

Wow amazing

Wow - needed a new lap top and didn’t want to pay too much - absolutely amazing - came the next day ! It looks brand new not a mark on it - works perfect super fast - packaging was amazing - would definitely use again - thank you !!

27 April 2024
Unprompted review
Rated 5 out of 5 stars

Majority Bowfell soundbar purchase - very impressed

Ordered a refurbished Majority Bowfell soundbar to use with my sons computer. It was delivered quite quickly and arrived in excellent condition.

I was very impressed with the communication, delivery time and condition of the soundbar. TBH. It looked almost as good as new.

I ordered another Majority Bowfell soundbar to use with my own computer and this one also looks as good as new.

Am very happy with both purchases.

9 April 2024
Rated 5 out of 5 stars

Excellent - Buy in confidence

Excellent, trustworthy company - buy in confidence.

Minor gripe out of the way first - the delivery cost is for next day and they state that orders before 3pm will likely be shipped the same day. I understand that this is not a guarantee and my order was quite close to 3pm, but to their credit they did indeed ship out the very next day. I would advise the statement be changed to 2pm. That way they could under promise and over deliver, instead. So if I ordered after 2pm and it wasn't sent out, I would not have thought any more about it, but if it was sent out I'd have been very impressed.
The delivery of a 5.1 soundbar system wasn't urgent so it's a minor niggle, anyway... The important thing is it arrived quickly and it was superb.
This was a refurbished unit at less than half the price of the brand new equivalent. It stated cosmetic damage but on opening my first thought was, "What cosmetic damage ?!"
I would have sworn it was brand new!
All in perfect working order, wrapped up immaculately.
I can't recommend this company enough! Fantastic in every way!

19 April 2024
Unprompted review
Rated 5 out of 5 stars

Consistently Great Service

Fantastic item that looks like-new (advertised as grade-A refurbished). Considerably cheaper than any alternative option.

Delivery was prompt as well as XSonly's customer service to any queries I had.

I've used XSonly for purchases since 2016 and they have always impressed with their service overall. I have no problem recommending them to anyone.

2 April 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look