Web site and order placing made easy. Product quality as described and excellent. Have used several times now with 100% satisfaction. Customer service could not fault. i need to return and replace an... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Received my Galaxy 5 Pro watch today. Other than some minute damage on the watch box everything inside was perfect The watch itself looks totally brand new. Communication throughout the process was... See more
Used the website for the first time and couldn't be happier with the product and service received. The laptop I purchased was Grade A, excellent condition, and what was delivered was a brand-new lapto... See more
Website is an honest reflection of the product. Purchase process is easy. Delivery was very fast. Original packaging undamaged. Very good. The product is good too. Satellite speakers wireless, connect... See more
Company details
Written by the company
XSonly.com are one of the UK's largest suppliers of new, excess & refurbished laptops, pcs, workstations and IT hardware in general. We are partners with most major manufacturers and sell Dell, Lenovo, Toshiba and HP products. We offer big savings on new prices and a high level of customer service.
Contact info
The Markham Centre, RG7 4PE, Reading, United Kingdom
- info@xsonly.com
- www.xsonly.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service and prices.Thanks
I was not sure what to expect because…
I was not sure what to expect because of the price but these guys blew my mind. The laptop is looks no different from a brand new one. I've had it for less than 3 weeks now and I am so happy with the purchase.
I'm so gonna find out more about the warranty.
Good company overall
I received a damaged item and they actually sorted it rather quickly.
I would use them again but I'm not sure if I would go down the refurbishment root.
For 5 stars
* extend the warranties perhaps for an extra fee.
* Share descriptions of what has been refurbished per item.
* Include a contact number instead of just email.
* Large items for returns should be picked up rather than the customer having to travel to the post office. Especially for damaged goods over 38 inches.
They did sent me a nice monitor in the end which is mint.
Best service I have had in a very long…
Best service I have had in a very long time. Quick easy and very informative and for a Laptop which was described as having a few superficial marks on the exterior, it was floorless. Excellent condition and price.
I am so Happy Xsonly really saved me. I would 100% recommend Xsonly and I will be using Xsonly again real soon.
My paypal got hacked and someone ordert…
My paypal got hacked and someone ordert stuff on your website
I couldn't find my purchase…
I couldn't find my purchase confirmation and contacted them.
They replied promptly out of hours. It was my error.
Very courteous and product arrived in time.
Thanks
Anon
Item arrived punctually and as described. Set up was relatively easy, so well satisfied.
i was first time buying from Xsonly
i was first time buying from Xsonly. But never expect the item i bought will come like brand new also save me few pounds buying direct from the shop. Thank you Xsonly im very happy person.
Very nice and early delivery very happy…
Very nice and early delivery very happy with my laptop works like a dream
All ok it’s very well packed can’t say…
All ok it’s very well packed can’t say it’s refurbished great deal
Refurbished radio was great value for money.
Refurbished radio was great value for money and delivery very fast. I would certainly use them again and would recommend Xsonly.
Best service
The website was easy to navigate.
There were clear instructions on ordering and the product details, which helped me make my choice.
Delivery was excellent and it arrived in a quick, timely and safe fashion.
Very happy with the service.
Was A little bit sceptical,
Was A little bit sceptical because I’ve never heard for the Company XSONLY. But I was over the moon with the communication and the delivery of my pizza oven I bought, refurbished and it was perfect super happy with everything thank you. Sometimes when something seems to good to be true, it usually is not in this case the price was amazing
Quick delivery and trouble free disks
Great item, fast delivery, good communication
Purchased a speaker from these guys. Arrived really quickly and at a great price
Great service so far!
Great deal.
Great deal.
Had never heard of the company before but have been impressed by the quick delivery and the deal that I found on a refurbished monitor. Saved around £600 and the screen is working fine and is great condition so pleased so far.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








