WRATES SCHOLASTIC PHOTOGRAPHS LIMITED Reviews 

141
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 118 reviews, reviewers had a great experience with this company. Customers truly love how easy the online platform is to navigate, making it exceptionally simple to preview products, select wonderful options, and fully customize their personal photo packages. Consumers frequently mention that the staff is consistently very helpful and provides a brilliant service from start to finish. However, some customers also noted that the available photo packages can sometimes feel quite expensive and pricey for families with multiple children. A few other people additionally felt that certain pictures suffered from poor quality, noticeable editing flaws like red spots, or awkward positioning on the canvas.

What people talk about most

Product

Customers had ambiguous experiences with product, reflecting a wide range of differing opinions. On one hand,... See more

Quality

Users describe ambiguous interactions with quality, as experiences vary significantly among customers. Many... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting an easy and smooth process. Consumers... See more

Service

People report positive experiences with service, highlighting great choices and an easy process to get... See more

Price

Reviewers highlight ambiguous aspects of price, expressing frustration that individual prints, digital files,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Lovely pictures, always good quality, struggled to get the ones taken together without download option, quite expensive when you have several children. Would like to see budget options, as not everyon... See more

Rated 4 out of 5 stars

Good package, I like the choices of packages and managed to get photos of both of my children for a reasonable price. I thought the digital files were a little expensive. I took off one star as our pa... See more

Rated 5 out of 5 stars

1st set of school photos for our 5yr old. I wasn't expecting much as he hates photos being taken and cant sit still, but the end result was such a lovely photos of him grinning. Ordering was made ve... See more

Rated 5 out of 5 stars

My boys look forward to having their photo taken each year and enjoy the experience. It's a shame that the option of a photo together was no longer available as these were photos we have really treasu... See more


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3.9

Great

TrustScore 4 out of 5

141 reviews

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3.9

All reviews

(141)

118 reviews in the last 12 months

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Rated 5 out of 5 stars

Great package deals…

Love wrates the packages sometimes have too many photos ie the small ones it be better if there was 1 or 2 more of the mounted ones instead but still affordable and good

6 October 2025
Unprompted review
Rated 1 out of 5 stars

Over exposed photo

By far the worst school photo I’ve ever had of my child.
His previous ones have always been done by another company and have been excellent. This is our first year with Wrates and I hope it’s the schools last.
They’ve turned the brightness up so much that he has no lips! And his skin tone isn’t realistic. I know most peoples gripes are down to the cost which I agree is pricey, but the photography is awful too.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Five star experience

As a parent, I couldn’t be happier with Wrates School Photography. The photographers were so friendly and put my child completely at ease, which really shows in the natural smiles they captured. The pictures are absolutely beautiful – such lovely quality and a great choice of options to order. The whole process, from receiving the proofs to ordering, was so simple and straightforward. These are memories I’ll treasure forever – thank you, Wrates, for doing such a wonderful job!

17 September 2025
Unprompted review
Rated 4 out of 5 stars

Lovely pictures

Lovely pictures, always good quality, struggled to get the ones taken together without download option, quite expensive when you have several children. Would like to see budget options, as not everyone has £20+ for a picture, but would love the memories.

2 October 2025
Unprompted review
Rated 5 out of 5 stars

My little treasure lost the photo card

My little treasure lost the photo card, the school gave me wrates's telephone number. Customer service is excellent no problem helping me with a link to my photo (took me straight to the page) no problem so easy. Would defo recommend x

29 September 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, I had a query and the girl on the phone couldn't have been more helpful, would ba very happy if they took the school photos next year

16 September 2025
Unprompted review
Rated 1 out of 5 stars

Over priced

Disgusting how you can charge so much for photos and then charge an obscene amount to download them. You should be ashamed of yourselves.

30 September 2025
Unprompted review
Rated 1 out of 5 stars

17.50 £for photo which even has not…

17.50 £for photo which even has not been edited?Really?As a begginer photographer I would suggest to finish a course how to edit a skin as my little one still has a red spots after his allergy on pictures...Also you could learn how to put kids in front of camera and after take the money...

16 September 2025
Unprompted review
Rated 1 out of 5 stars

Awful photography

Please do not use this company for your school, 10/10 would not recommend. My children's school photos are awful so I emailed them explaining my disappointment and the reply agreed with the issues I raised and that I was not obligated to purchase them which is a ridiculous comment. The issues I raised are the lighting is so bright my sons eyes appear black. In the sibling photo my daughters head (who is 3 years younger) is higher than her brothers and her arm is around his shoulder making his head dip down. Since when do we have arms around shoulders nevermind it being the younger sibling doing it! I work in a school myself and the photographer that attended was absolutely fantastic, she proof checked all the children's photos before moving on and made sure they were all in correct positions and did what she could to get them to smile naturally and this is what I expected but it's quite obvious they were rushed through and not proof checked. Got my fingers crossed the school go with someone else next year.

23 October 2024
Unprompted review
Rated 2 out of 5 stars

Each digital photo download is £16.99

Each digital photo download is £16.99, which is an insane price. No idea why our school changed company as the previous one would do bundles (digital+print) that were more affordable. The cheapest bundle that I could add to this would have brought the whole price to more than £50, and one single mounted photo is £11 at the time of writing.

I agree that they just keep hiking the price because they can since parents want to hold onto memories.

I seriously hope our school reconsiders and chooses someone else for the photos next time.

19 October 2024
Unprompted review

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