WRATES SCHOLASTIC PHOTOGRAPHS LIMITED Reviews 121

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 99 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent service and user-friendly website, making the process of viewing and purchasing photos easy and efficient. Many appreciate the variety of packages and the ability to customize them, allowing for personalized choices and combinations of photos. However, some people were dissatisfied with the product and its quality, noting that some photos lacked clarity or professional finish, and that children were not always positioned well. Additionally, a number of reviewers found the pricing to be high, especially for individual digital files or when purchasing for multiple children.

What people talk about most

Product

Reviewers mention ambiguous feedback about the product. Many customers praise the great quality of the... See more

User experience

People report positive experiences with the user experience. Customers consistently praise the website for... See more

Quality

Customers consistently note ambiguous experiences with quality. Many reviewers praise the amazing and... See more

Price

Customers had ambiguous experiences with price. Many reviewers found the photos and packages to be too... See more

Service

Consumers find service to be positive. Many customers praise the great and efficient service, highlighting... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Lovely pictures, always good quality, struggled to get the ones taken together without download option, quite expensive when you have several children. Would like to see budget options, as not everyon... See more

Rated 4 out of 5 stars

Good package, I like the choices of packages and managed to get photos of both of my children for a reasonable price. I thought the digital files were a little expensive. I took off one star as our pa... See more

Rated 5 out of 5 stars

I liked that the packages can now contain multiple photos and you are no longer forced to buy packs with multiple copies of just one image. Having twins usually means double the expense for me but I... See more

Rated 5 out of 5 stars

1st set of school photos for our 5yr old. I wasn't expecting much as he hates photos being taken and cant sit still, but the end result was such a lovely photos of him grinning. Ordering was made ve... See more


Company details


Contact info

4.1

Great

TrustScore 4 out of 5

121 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Photo manipulation.

Have received only part of our order so far, which is a panoramic school year photograph. I could see something wasn't right with it straight away - The children with clasped hands have too many fingers, one child has a blurred patch where their mouth should be and another one has no nose! The photo has clearly been manipulated. Absolutely appalling practice from a 'professional' photography company.

20 May 2026
Unprompted review
Rated 1 out of 5 stars

Can’t recommend

New photographer for the school, photos aren’t as good as the previous guy and cost literally double the amount! Only purchased as my kids will only be in those academic years once!

15 May 2026
Unprompted review
Rated 5 out of 5 stars

My child has had photos from school…

My child has had photos from school within this company. This company is amazing as many schools choose to have them to take photos of students. My child's photo came out so amazing and the best part is that they have to put their watermark in to prevent anyone from printing them out by themselves for 'free'. I would want this company to do extracurricular activities and take it further towards their company.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Fantatsic Help.

I can’t thank Wrates enough for their help with a missing class photo of my son. They were patient, clear, and genuinely helpful. What could have been a frustrating situation was handled smoothly, and I was able to order the photo without any problems. Brilliant service and highly recommended.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Good service

I received an efficient service from Lisa who was helpful in helping me find my son’s school photos. I placed an order today for Christmas gifts. Thank you Lisa

16 December 2025
Unprompted review
Rated 2 out of 5 stars

iI have placed an order on the 29th…

iI have placed an order on the 29th November and still have not received my order or hd any updates over the years i have placed so may orders really disappointed this time as the money has been taken out and no photographs

29 November 2025
Unprompted review

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