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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting that items like phone cases and laptop skins are durable, fit perfectly, and feature impressive print quality with vibrant colors. Many consumers highlight the fast delivery and excellent service, appreciating the ease of the ordering process and the helpful technical support. People frequently mention that the products exceed their expectations and are a great value. However, some customers also noted issues with their orders, such as incorrect items being delivered or promotional items not arriving. A few people experienced difficulties with the material of some products, finding it too thin or hard to apply. There were also occasional reports of slow delivery and, in rare instances, products arriving in poor condition or not as advertised regarding features like wireless charging compatibility.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the perfect fit, vibrant... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the excellent print quality,... See more

Delivery service

Consumers find the delivery service to be positive. Many reviewers praise the fast and quick delivery, with... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the excellent service,... See more

Order

Users describe ambiguous interactions with order. Many customers praise the simple ordering process, quick... See more

Based on these reviews

Rated 5 out of 5 stars

Amazing company, delivery is fast and I wouldnt buy a case from anywhere else. They do the job protecting your phone and they also look AMAZING! Ever since getting my new case I have had nothing but c... See more

Rated 5 out of 5 stars

The website is easy to use and they have a wide variety of different cases/skins making it accessible for almost every device. My Macbook skin is still doing amazing months later without any scratches... See more

Rated 5 out of 5 stars

The skin turned out better that expected. It was a picture that I had taken myself, but you are never sure if it will become pixilated when made bigger. Perfect, the exact size looks great. Quick with... See more

Rated 5 out of 5 stars

Recently ordered an iPhone pro max case. The finished product is of exceptional quality. The image adaptation software is straightforward to use and delivers results that feel far more premium than th... See more


Company details

  1. Graphic Designer

Information provided by various external sources

Producers of high quality personalised gifts including phone cases, laptop skins, iPad cases, photo cushions and hundreds more fantastic products. Use your own photos and text to create your design, it's easy and great fun.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 28% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered a wrap for my laptop so that…

I ordered a wrap for my laptop so that my brand ' Africa We Travel' would be visible to everyone when I was sat in public. I am really please with the results and have already had enquiries from those that have noticed that I offer holidays to Africa . I had a great service from Wrappz, very easy to order, very reasonably priced and delivered in good time.

13 December 2024
Unprompted review
Rated 5 out of 5 stars

I am absolutely delighted with my phone…

I am absolutely delighted with my phone cover! It was easy to design on the Wrappz site and the phone arrived withing 5 days. I also received a response from a question that I sent withing an hour which impressed me. When first searching the web for a place to create my own unique phone cover I was dubious about the quality but, to my delight, it is well worth the price.
I am already designing a few more to give as gifts for family and friends at Christmas.

29 November 2024
Unprompted review
Rated 5 out of 5 stars

This iPad Mini skin is a fantastic way…

This iPad Mini skin is a fantastic way to personalize and protect your device. It was incredibly easy to apply, and the material feels high-quality and durable. The design is sleek and stylish, and the cutouts are precise. I highly recommend this skin to anyone looking for a great way to upgrade their iPad Mini.

26 November 2024
Unprompted review
Rated 5 out of 5 stars

Great quality products

Great quality products, always following the design and measurements I chose and long lasting as well. Would totally recommend for customizing any products.

26 November 2024
Unprompted review
Rated 5 out of 5 stars

I love it

I love it , I ordered a matte case with pictures and it is exactly what I was expecting. I really recommend it

18 November 2024
Unprompted review
Rated 1 out of 5 stars

Excuse after excuse and no phone case

We won are phone case on mcdonalds monopoly. We ordered are phone case in October and have not received it .We have had excuse after excuse why we havent got it .Firstly they send it which we never received it,secondly they don't do the case for the phone anymore .We have asked this to be made then for another make phone we have and now there not replying !

16 October 2024
Unprompted review
Wrappz logo

Reply from Wrappz

Hi Jennifer, we did explain that cases claimed via promotions have a longer lead time. We offer cases for all of the most popular devices but unfortunately we cannot guarantee to offer cases for all phone devices.

Rated 5 out of 5 stars

Prompt communication

At first when I ordered my MacBook Air skin it had a slight mark on from what I think is from where the sticker hadn’t printed properly. I contacted them and within 24 hours they quickly got back and sent a new one free of charge. This is a great company and would buy from them again !!

6 November 2024
Unprompted review
Rated 5 out of 5 stars

I ordered a custom phone case from…

I ordered a custom phone case from Wrappz, and I'm so impressed! The case is high-quality, fits perfectly, and the print is vibrant and clear. The customisation process was easy, and my order arrive quickly. Great experience overall - I'll definitely be ordering again!

30 October 2024
Unprompted review
Rated 2 out of 5 stars

Very disappointing.

Waited an incredibly long time for shipping, never got an update at any point—shipment just arrived at my home.

The case was misprinted despite the fact it was perfectly aligned on the custom template. I know this was not a user error on my part as I was sent two cases (???) One glossy, one matte, with the printing way off in two different directions. Absolutely atrocious that I can't use either and I'm now stuck shopping for a new case—especially after so many stellar recommendations. I have had better luck with stuff turning out exactly as I'd hoped with things like Alibaba despite a language barrier between the manufacturer and myself.

Absolutely abysmal, I personally won't be buying from here again.

2 October 2024
Unprompted review
Wrappz logo

Reply from Wrappz

I am very sorry if there has been an issue with your order, this is extremely unusual and our customer service staff will do their best to rectify the situation

Rated 5 out of 5 stars

Give Wrappz.com a go

I've always found using Wrappz.com so easy. The choice of cases is great and the tough case which I've purchased this time looks to be the best yet. Remember you can add any photo, picture or text that you like and the best bit, you won't break the bank doing it.

10 October 2024
Unprompted review
Rated 5 out of 5 stars

The phone case is absolutely beautiful

The phone case is absolutely beautiful. The quality is really good. Delivery was speedy, too. Would definitely recommend this company!

5 October 2024
Unprompted review
Wrappz logo

Reply from Wrappz

Thank you so much for the lovely review for the phone case, so glad you love it

Rated 5 out of 5 stars

I absolutely loved my phone case

I absolutely loved my phone case ! A lovely glossy finish and I managed to get all 7 of my grandchildren to fit on the case for my new phone . The service was extremely quick and I couldn’t be more pleased! Highly recommend

28 September 2024
Unprompted review
Wrappz logo

Reply from Wrappz

Thank you Rachel, we are so glad you are happy with your personalised phone case with photos of your family

Rated 5 out of 5 stars

I have had several covers from Wrappz…

I have had several covers from Wrappz over the years and the quality of the cases and printing are 10/10, always had a fast service and delivery from them.

1 October 2024
Unprompted review
Wrappz logo

Reply from Wrappz

We are delighted to hear from a happy returning customer, thank you for taking the time to leave a review, we really appreciate it

Rated 5 out of 5 stars

Top quality phone cause made…

Top quality phone case made delighted with quality and shown to friends and had to order an other 2 all definitely be using for my phone cases in the future again 10/10

27 September 2024
Unprompted review
Wrappz logo

Reply from Wrappz

Thanks for such a lovely review Gary, we're really pleased you love your custom phone case

Rated 1 out of 5 stars

Waiting over a month, no contact

When I log into my account, my status says 'in production'. This has been over a month now with the same status. I have contacted wrappz support several time and not received a reply. I ordered at beginning of September, a clear case with a name on it. Nothing fancy. I will be lucky if I receive it before Christmas. Be careful if you are ordering Christmas gifts from here. Customer support is non existent.

12 October 2024
Unprompted review
Wrappz logo

Reply from Wrappz

This order was via a promotion which has a longer delivery time as stated in the T&Cs

Rated 5 out of 5 stars

Really cool concept

Really cool concept. Easy for you lay your design .everything you can adjust. Colour size . Tools are on point. Easy peezy..You get to see you design at the end. I'm going to re order for my next ps5 controller..you can literally get any type of photos design. And I mean anything..
Thank you Wrapps...

20 September 2024
Unprompted review

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