Health insurance was breaking my mind but finding Nina made it a breeze. She makes everything so easy! I was paying a third of my new coverage monthly premium just for dentistry!! Now I have ful... See more
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At WPA we are proud to provide award winning health insurance to individuals and families, small and medium sized companies all the way up to international corporations. We have been providing a safe pair of hands for our members healthcare since 1901, treating them as we would wish to be treated ourselves.
Putting customers at the centre of all that we do, our staff provide outstanding customer service, recognised with many national awards, including Which? Recommended Provider of Private Medical Insurance 2023 & 2024.
Our website and App provide quick access to make a claim, book a private GP consultation and keep up to date with policy benefits and messages. A raft of health and medical information is also available in our News and Health & Wellbeing hubs for customers and the public to access.
Personal Health Insurance Business Health Insurance Dental Insurance Health Cash Plan Health & Wellbeing About WPARivergate House, Blackbrook Park, TA1 2PE, Taunton, United Kingdom
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I called to start a medical claim and was able to speak to a real human being called Ashleigh who was very friendly and helpful

Reply from WPA
Demi provided outstanding knowledge and support when we called. Staying on the line until everything was sorted and we were totally satisfied.
Thank you so much.

Reply from WPA
I have made a number of claims over the years and have never had any issues and all claims have been dealt with efficiently and professionally.

Reply from WPA
This company offered a better deal for private medical insurance than the firm I had been a clients of for many years. Jon Goss was recommended by my FA, and he did a very good job.

Reply from WPA
I have been a WPA member for five years now, and I have had serious health issues during this time.
WPA have been exceptional during my whole membership, and I can not fault them .
Thank you WPA
Josephine Ollis

Reply from WPA
Nice personal experience, they fix problems and listen, customer service elsewhere is largely absent these days so the fact they care is refreshing.

Reply from WPA
Super quick, friendly and professional and always kept up to date with situation. Excellent service.

Reply from WPA
Health insurance was breaking my mind but finding Nina made it a breeze. She makes everything so easy!
I was paying a third of my new coverage monthly premium just for dentistry!! Now I have full health cover, including pertinent extras, at an affordable price, with cashback options.
The personal service you receive and the knowledge is superb. I cannot recommend Nina and WPA enough.
Thank you so much

Reply from WPA
Had a very good experience with Sophie today. She was courteous and helpful in getting my claim started and explained clearly next steps and the benefits I am entitled to under my current cover.
I am on WPA through my employer and completely happy about their service over the last few years: they're consistently easy and friendly to deal with and so far they have never declined a claim that was supported by a referral.

Reply from WPA
The whole process is simple and straightforward and receiving payments so swift. The whole process is completed in a few days. If you have any questions the staff are very helpful and happy to process for you if needed.

Reply from WPA
She was extremely helpful, she went through all the information with me , she booked me the appointment with the Alexandra hospital ,she helped me to download WPA app, very happy

Reply from WPA
Lucy was very clear supportive and understanding throughout my conversation with her. I found it much easier than using the app which needs making more intuitive, it is difficult to navigate and locate things (in my opinion). The process during the phone call and afterwards was perfect.

Reply from WPA
Sophie is a real credit to WPA. Any company would be lucky to have her as a member of their team.
Sophie was friendly, professional and knowledgeable.
I’ve spoken to Sophie before and she’s consistently great at her job.
Well done Sophie!

Reply from WPA
Sophie at WPA was incredibly helpful today. Despite a terrible phone line, she made sure to call me back herself even leaving my husband a message when she couldn't get through and got everything sorted.

Reply from WPA
WPA have been very helpful in agreeing to cover annual testing post my recent operation. It is important that this is checked to ensure no new polyps grow.
They told me what they needed from the Consultant which I provided and then I received confirmation that they would cover it.

Reply from WPA
Special thank you to Hollie - she was so kind and understanding and helpful when I wanted to chat through my options following a recent experience and diagnosis.

Reply from WPA
I have put a claim in for going to the dentist and after providing receipt my claim was granted now waiting for money to go into my bank.

Reply from WPA
I have used WPA for many years and have never found them to be anything other than friendly and helpful over the phone.
Claims are dealt with swiftly too.

Reply from WPA
The people at WPA are always helpful, friendly and efficient. They arrange for things to be sorted quickly and are always very empathetic to people’s concerns. Thank you to you all at WPA.
Elaine

Reply from WPA
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