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As a UK startup, we’ve been using Worktual’s Lola AI for just over three months now, and it’s been an absolute lifesaver. It takes care of FAQs, books demos, and even suggest products; all while sounding natural and engaging. Honestly, it feels like having an extra team member working 24/7, without the extra cost.
We've been using Worktual’s AI chatbot for the past few months, and the experience has been great. The setup was smooth, and the team was very supportive. The chatbot has helped us handle customer queries 24/7, which has improved our response time and customer satisfaction. It’s simple to customize, works seamlessly with our CRM, and even supports voice and multilingual options. A solid solution if you're looking to automate customer service without losing the personal touch. Would definitely recommend it to other growing businesses.
We had been looking to upgrade our customer service technology for a while and chose Worktual's CCaaS system. We've been especially impressed with its generative conversational AI offering that has greatly improved productivity and efficiencies, really empowered our CS team, and ultimately given our customers a better experience. Highly recommend!
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