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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers frequently praise the excellent quality of the products, noting strong stitching, thick fabric, and nice leather. Many are pleased with the design and durability of the bags, finding them stylish and well-made. Reviewers often mention that the products exceed their expectations in terms of quality and functionality. However, some people were dissatisfied with the delivery service, experiencing issues like long shipping times, delayed packages, or even packages that never arrived. A few other people also felt that the product's quality was not up to par, with some reporting malfunctioning zippers shortly after purchase.

What people talk about most

Product

Reviewers mention ambiguous feedback about the product. Many customers express satisfaction, praising the... See more

Delivery service

Customers had ambiguous experiences with delivery service. While some reviewers reported quick shipping and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the products for being... See more

Based on these reviews

Rated 5 out of 5 stars

I came across Woosir after returning 3 camera bags back to another retailer. Purchased a waxed canvas camera bag from Woosir, which is now my everyday carry bag. It has been such a good bag that my wi... See more

Rated 5 out of 5 stars

I was able to take advantage of an amazing sale. Although one of my items was sold out the team was quick to notify my and allow me to add a different item or receive money back for the item. Quick re... See more

Rated 5 out of 5 stars

Great selection of bags. My bag is really great quality. I was so pleased when I opened the package. I love everything about it. Strong stitching, thick fabric, really nice leather and the size is pe... See more

Rated 5 out of 5 stars

I purchased the waxed canvas Sling bag. It is a perfect size for my Canon EOS R5,the Canon 100-500 telephoto, Canon 24-70 lens, 2x teleconference, spare batteries and charger. I also have room i... See more

Rated 5 out of 5 stars

The product arrived and it was actually nicer than what I expected it to be from a durability standpoint, and the product is very stylish. It was exactly what I wanted and will put it to good use whe... See more

Rated 5 out of 5 stars

First time ordering but the sale prices were good. The shipping time was a little long, but when the products arrived at last it was worth the wait. The two durable canvas and leather bags were exactl... See more

Rated 5 out of 5 stars

I am so pleased with my new Woosir backpack; it's heavier duty than I expected and the workmanship is excellent! Thank you for your fine service.

Rated 5 out of 5 stars

I love my leather tote bag ! It’s awesome just the right size and I can adjust it if needed … masculine to carry doesn’t look like a women’s purse at all … thank you !

Rated 5 out of 5 stars

Love my new bag with initials on it! This is my second time getting a bag from Woosir! Shipping is fast and the material is great!!!

Rated 5 out of 5 stars

The item is exactly what I ordered all my friends love my new purse Ease of purchasing the item

Rated 5 out of 5 stars

I am really happy with the 17” leather laptop bag I ordered for my husband. It’s nice, thick leather and well-designed. Exactly what I was looking for. Thank you!

Rated 5 out of 5 stars

The product design was great and I really liked the colors. The delivery wasn't to long and it was in my hands.

Rated 1 out of 5 stars

The zipper on my bag started malfunctioning in less than six months of use. When I contacted customer support, instead of offering a solution, they told me to take it to a repair shop and handle it... See more

Rated 1 out of 5 stars

My package was shipped with a wrong mailing zip code. The package was to ship within 3 to 5 days starting 6/3. I possibly am to get it 6/25. Missed getting it to my nephew for his graduation. Shipper... See more

Rated 1 out of 5 stars

Never buy there! My package never arrived, although they said it was delivered. Customer service: terrible. They are extremely slow and send you through all kinds of bureaucratic hoops to make you giv... See more

Rated 1 out of 5 stars

I ordered this camera bag on June 2. Have not yet received the bag. It’s been over 22 days. Now it’s saying that it is delayed. The tracking showed that it had gone through customs three times in seve... See more

Rated 1 out of 5 stars

Terrible service. Refused to process a full refund for a bag that was clearly too small. Overpriced bag as well.

Rated 1 out of 5 stars

Apr 23 I ordered a bag for a retiring soldier. Apr 24 I was notified they did not have the color ordered. I responded on Apr 25 to send the khaki color. On Apr 28 I was thanked for my reply. Apr 30 I... See more

Rated 1 out of 5 stars

Package was days late. And never received an email saying it was shipped


Company details

  1. Bags and Luggage Store

Information provided by various external sources

Woosir is an exclusive brand expertise in sports gear, especially on variety of sports bags for your outdoor and indoor activities!


Contact info

3.7

Average

TrustScore 3.5 out of 5

143 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Bag is great

Bag is great, just what I hoped for! Well made, classy, and good size for 3 larger lenses, camera, and a smaller one, with lots of pockets for other storage. 2 minor complaints. The first, I didn't receive any shipping updates until after it was delivered. Second, you can't choose where the Lazer etching is done and it wasn't very clear, but it's on the shoulder strap.

9 January 2024
Rated 1 out of 5 stars

Customer service sucks - The product came to me damaged

The product came to me damaged. When reached out to Woosir and told them , they offered me a $10 refund for an $89 bag. I said no, and asked for. Full refund and they offered me $20. I’m still trying to get a refund but will never order from this company again. The least they could do is offer me new bag or full credit for a product that is not damaged

11 December 2023
Rated 5 out of 5 stars

Great Christmas gift

The messenger bag was a gift for my adult son and he loves it! The color, the size, details, and sturdiness were the things he praised. I like that it shipped quickly and arrived in a timely fashion.

7 December 2023
Rated 5 out of 5 stars

The Real Deal

I found the website clear and functional. Purchasing the item I wanted was easy — and I found the perfect messenger bag that I am growing to adore more and more each time I use it. Quality! So hard to find … I took the leap purchasing this, but am not only glad I did - I will certainly keep this company in mind for future purchases.

13 December 2023
Rated 1 out of 5 stars

Buyers Beware

Buyers Beware! I ordered 2 bags from this company and spent close yo $400 dollars. My husband did want to keep the bags so I was planning on returning them. I emailed the company because I could not find a phone number (I don’t think they are in the United States). They responded telling me they would only refund $30 and I could keep the bags. I was not happy so I sent another email insisting a full refund, but all I got back was an offer for a $60 refund. Unbelievable! Definitely not a reputable company and I will never order from them again! I’m out A-LOT of money!

6 December 2023
Rated 5 out of 5 stars

Love This Perfect Bag

I love my new small Woosir Vintage Waxed Crossbody Messenger Bag that I recently received. It’s perfect for holding all of my Geocaching tools and needs when I go out adventuring for treasures. It’s sturdy, yet attractive, and has lots of useful zippered and open pockets for organizing my gear. The adjustable super-comfy webbed crossbody strap allows me to stay hands free while exploring. Like I said initially, this bag is perfect in every way!

4 December 2023
Unprompted review
Rated 4 out of 5 stars

Not the greatest communication from the…

Not the greatest communication from the seller about shipping time but I did get the bag. Nothing really wrong with the bag itself. I wish it had a handle on the top but I can add one later. Also not sure if I got the color I ordered. I ordered a navy color but the color I got was more gray than blue. These ship from china so be mindful of that if you order a bag.

28 October 2023
Rated 5 out of 5 stars

Give it a chance.

Honestly I really love this website and its products. I’ve bought 3 different backpacks until now and if I need to gift a backpack to anyone I’d use this website again.

24 October 2023
Rated 1 out of 5 stars

Be warned Do not buy from Woosir

Be warned Do not buy from Woosir. I have not received my order. They claim that I should have received an email with tracking ID within 2 business days; I have not received a tracking ID. I can not get a meaningful order status from them. But, from the limited Chat responses, I am sure they are just a front for operations in China. They have no proper knowledge of the availability of products in China, and do not have any control over fulfilment which is likely done from China, which is why they can't give me an order status, and tracking number.

20 October 2023
Unprompted review

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