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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers frequently praise the excellent quality of the products, noting strong stitching, thick fabric, and nice leather. Many are pleased with the design and durability of the bags, finding them stylish and well-made. Reviewers often mention that the products exceed their expectations in terms of quality and functionality. However, some people were dissatisfied with the delivery service, experiencing issues like long shipping times, delayed packages, or even packages that never arrived. A few other people also felt that the product's quality was not up to par, with some reporting malfunctioning zippers shortly after purchase.

What people talk about most

Product

Reviewers mention ambiguous feedback about the product. Many customers express satisfaction, praising the... See more

Delivery service

Customers had ambiguous experiences with delivery service. While some reviewers reported quick shipping and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the products for being... See more

Based on these reviews

Rated 5 out of 5 stars

I came across Woosir after returning 3 camera bags back to another retailer. Purchased a waxed canvas camera bag from Woosir, which is now my everyday carry bag. It has been such a good bag that my wi... See more

Rated 5 out of 5 stars

I was able to take advantage of an amazing sale. Although one of my items was sold out the team was quick to notify my and allow me to add a different item or receive money back for the item. Quick re... See more

Rated 5 out of 5 stars

Great selection of bags. My bag is really great quality. I was so pleased when I opened the package. I love everything about it. Strong stitching, thick fabric, really nice leather and the size is pe... See more

Rated 5 out of 5 stars

I purchased the waxed canvas Sling bag. It is a perfect size for my Canon EOS R5,the Canon 100-500 telephoto, Canon 24-70 lens, 2x teleconference, spare batteries and charger. I also have room i... See more

Rated 5 out of 5 stars

The product arrived and it was actually nicer than what I expected it to be from a durability standpoint, and the product is very stylish. It was exactly what I wanted and will put it to good use whe... See more

Rated 5 out of 5 stars

First time ordering but the sale prices were good. The shipping time was a little long, but when the products arrived at last it was worth the wait. The two durable canvas and leather bags were exactl... See more

Rated 5 out of 5 stars

I am so pleased with my new Woosir backpack; it's heavier duty than I expected and the workmanship is excellent! Thank you for your fine service.

Rated 5 out of 5 stars

I love my leather tote bag ! It’s awesome just the right size and I can adjust it if needed … masculine to carry doesn’t look like a women’s purse at all … thank you !

Rated 5 out of 5 stars

Love my new bag with initials on it! This is my second time getting a bag from Woosir! Shipping is fast and the material is great!!!

Rated 5 out of 5 stars

The item is exactly what I ordered all my friends love my new purse Ease of purchasing the item

Rated 5 out of 5 stars

I am really happy with the 17” leather laptop bag I ordered for my husband. It’s nice, thick leather and well-designed. Exactly what I was looking for. Thank you!

Rated 5 out of 5 stars

The product design was great and I really liked the colors. The delivery wasn't to long and it was in my hands.

Rated 1 out of 5 stars

The zipper on my bag started malfunctioning in less than six months of use. When I contacted customer support, instead of offering a solution, they told me to take it to a repair shop and handle it... See more

Rated 1 out of 5 stars

My package was shipped with a wrong mailing zip code. The package was to ship within 3 to 5 days starting 6/3. I possibly am to get it 6/25. Missed getting it to my nephew for his graduation. Shipper... See more

Rated 1 out of 5 stars

Never buy there! My package never arrived, although they said it was delivered. Customer service: terrible. They are extremely slow and send you through all kinds of bureaucratic hoops to make you giv... See more

Rated 1 out of 5 stars

I ordered this camera bag on June 2. Have not yet received the bag. It’s been over 22 days. Now it’s saying that it is delayed. The tracking showed that it had gone through customs three times in seve... See more

Rated 1 out of 5 stars

Terrible service. Refused to process a full refund for a bag that was clearly too small. Overpriced bag as well.

Rated 1 out of 5 stars

Apr 23 I ordered a bag for a retiring soldier. Apr 24 I was notified they did not have the color ordered. I responded on Apr 25 to send the khaki color. On Apr 28 I was thanked for my reply. Apr 30 I... See more

Rated 1 out of 5 stars

Package was days late. And never received an email saying it was shipped


Company details

  1. Bags and Luggage Store

Information provided by various external sources

Woosir is an exclusive brand expertise in sports gear, especially on variety of sports bags for your outdoor and indoor activities!


Contact info

3.7

Average

TrustScore 3.5 out of 5

143 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Really Nice Product

I gave a leather backpack to my son for Christmas. I was worried buying off the internet without seeing the backpack in person or feeling the leather. But it was amazing. Even better than I hoped. He loved it.

18 December 2024
Rated 5 out of 5 stars

Great bag, great experience.

Bought a bag from them. Quality amazing. Showed up quickly. Super responsive customer service when I reached out with questions. Well exceeded my expectations for quality and experience.

11 December 2024
Unprompted review
Rated 5 out of 5 stars

Great high quality bag

Fantastic bag, built well, good quality materials. Everything shown and described on the website was no different in person. I’d happily buy again. Shipping and updates of where my product was were frequent and clear throughout.

16 July 2024
Unprompted review
Rated 1 out of 5 stars

Low quality and faulty backpack

I purchased a camera backpack from Woosir. Two weeks after I bought it, I took it on location. All I had inside was my mirrorless camera and 2 lenses, so it was not loaded much. The strap broke, and the feet on the bottom of the bag rubbed my back so badly that I got very painful abrasions. I sent photos to the company to ask for a refund, and they denied it because I was 2 days outside the 14-day return window. The product is clearly faulty and not good quality.

22 May 2024
Rated 5 out of 5 stars

Great Price!

Great Price!
Easy to order, arrived into Australia quickly. Item was easily tracked. Very pleased with my decision to order the item. Will purchase again.

29 May 2024
Rated 5 out of 5 stars

Great bag!

The bag is as described, just got it but it looks wet constructed and durable. Experience was easy, shipping prompt.

24 May 2024
Rated 1 out of 5 stars

Your return policy is ridiculous

Your return policy is ridiculous. I will never order from this company again. I literally took the backpack I ordered out of the bag to confirm if my laptop fit, it did not. I sent the requested pictures and Woosir claims I cannot return the bag. So now I’m stuck with a bag I don’t want.

11 April 2024
Rated 1 out of 5 stars

I tried to return the bag because it…

I tried to return the bag because it didn't meet the expectations I had. However, I kept getting a bargaining instead of a return process. The original bag that I purchased wasn't available and I wasn't able to cancel the order for a refund.

11 March 2024
Rated 2 out of 5 stars

Delayed and overpriced

Bag delivery to EU/DE was delayed with additional customs charges from fedex, personal information like tax number was requested more than one time, additionally there was a small bag made of beef leather included that I have not purchased, it seems to be included in tax charges as well. So the costs including the taxes made the product totally overpriced

5 February 2024
Rated 1 out of 5 stars

Purchased a Woosir travel bag which…

Purchased a Woosir travel bag which included ordering my initials.
Couple of issues with this bag:
1) initials are at the bottom of the bag barely noticing. Don’t spend the extra expense.
2) first use using one slider to zipper the bag, elements came apart. Zipper is of inferior material.

Customer service claims I must have over stuffed the bag. Don’t buy this product or any product from Woosir, they don’t stand by the product making returns cumbersome. Stand by for further review while I continue to handle this lemon!

1 February 2024
Unprompted review

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