Woodlandsfurniture Reviews 

248
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company, consistently expressing extremely high satisfaction with their overall bespoke purchases. Customers frequently praise the solid traditional craftsmanship, highly competitive pricing, and the truly beautiful finishes of the custom wooden furniture items. People also highlight the prompt, highly efficient delivery services alongside the exceptionally polite staff who carefully assemble all products directly on site. However, some reviewers were not happy with minor product defects such as small paint scratches, surface imperfections, or minor missing parts. Consumers occasionally noted minor mechanical fitting adjustments needed upon arrival or unexpected minor confusions regarding regional delivery pricing rules.

What people talk about most

Product

Users describe positive interactions with product, expressing deep satisfaction with the solid wood... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that delivery teams are consistently prompt,... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction and noting that the furniture... See more

Staff

Customers consistently note positive experiences with staff, frequently highlighting the helpful assistance... See more

Service

Reviewers mention positive feedback about service, highlighting brilliant communication and a smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just bought a lovely tall bookcase. The craftsmanship was excellent. A beautiful piece of furniture. There was a varnish dribble on the front. But the lovely people at Woodlands Furniture did provide... See more

Rated 5 out of 5 stars

Just this morning I've had my very long wardrobes fitted. What can I say am highly delighted with my purchase. Very well made to size and lovely to to look at look more expensive than photo on the... See more

Rated 5 out of 5 stars

Where do I start, from initial contact to delivery and fitting these guys are fantastic. In this day and age it’s hard to say that about any service in general. I am very pleased with my bespoke chest... See more

Rated 5 out of 5 stars

Really good customer service throughout. Over the phone, they noticed that I hadn't ordered matching furniture and sorted it straight away by checking. I received regular and accurate updates througho... See more


Company details

  1. Furniture Manufacturer

Written by the company

We are a small family business who manufactures mdf and solid pine bedroom furniture, in the UK. We also offer bespoke customisations on any item. Please visit our website on www.woodlandsfurniture.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

248 reviews

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No recent history of asking for reviews

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4.9

All reviews

(248)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great furniture & customer experience

Furniture is exactly as described, really good quality. A member of staff contacted me to confirm the order and make sure it was as I wanted. Delivery was arranged for the exact day I requested and brought it into my room and assembled for me. Would order from here again

8 November 2024
Unprompted review
Rated 5 out of 5 stars

Great product and service

First time using this company. Excellent customer service, kept me informed about my order. I ordered a Baltic 2 drawer wardrobe. Quality crafted and looks great alongside my existing old pine furniture. Two very polite and friendly couriers delivered and assembled the wardrobe. Would recommend.

13 November 2024
Unprompted review
Rated 5 out of 5 stars

The furniture looks beautiful

The furniture looks beautiful, and feels very good quality
The ordering process and delivery went very smoothly.
We are very pleased and will recommend.

13 November 2024
Unprompted review
Rated 5 out of 5 stars

Great product and service

From order to delivery, I was kept informed. I placed order and they called the next day to confirm. They suggested it would be 3 to 4 weeks. It was only 10 days.
I was advised every step of the way and even the names of the people delivering and putting together. They were extremely polite and respectful.
To top it all the wardrobe is gorgeous. Great value for money and great service. I will definitely use again. Thank you.

21 October 2024
Unprompted review
Rated 5 out of 5 stars

Really pleased, would highly recommend

After viewing online we visited the showroom area to see the furniture in real life before ordering. We received great advice and assistance and ordered a 3 door, 6 drawer Cambridge wardrobe. A delayed delivery date was arranged at our request. Great communication, delivery was when they said it would be, we paid for assembly which was quick and tidy. The wardrobe feels substantial and sturdy and the paint finish is nice.

14 November 2024
Unprompted review
Rated 5 out of 5 stars

Quality Furniture at Competitive Prices

If you require well made, solid, stylish and made to order furniture at a very competitive price then you will get no better than Woodlands Furniture.

The customer service is second to none, nothing is too much trouble. Special mention must be made to Shammy and Maj. Shammy who dealt with my initial order and was very knowledgeable and extremely helpful. Both he and Maj really made the whole experience smooth and stress free even after an item unfortunately was chipped in transit. It was taken back and completely remade and returned to me extremely quickly.

I have nothing but praise for this company and their staff and unreservedly recommend them as one of, if not the best company I have ever purchased from.

5 November 2024
Unprompted review
Rated 5 out of 5 stars

My delivery arrived and the wardrobe…

My delivery arrived and the wardrobe was assembled by two helpful staff, on completion I inspected tge unit and I am very pleased with the look and build quality, unfortunately a few days later I moved it to another part of bedroom and scratched it, I contacted Woodlands and they couldn't of be more helpful and set out a pot of touch up paint at no charge.
Great wardrobe, delivery staff and after sales department and would recommend to family and friends

17 October 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic company, great products & excellent service

Fantastic company with really great customer service. I had a slight issue with my order and mentioned to them they were very apologetic and sent a team out to rectify which was really a small issue. I'm really happy with my purchase and have been recommending to others. I'd definitely purchase from them again

17 October 2024
Unprompted review
Rated 5 out of 5 stars

Repeat Customer

This was my second order with Woodlands which probably speaks volumes. Finding good quality wardrobes at this price these days is not easy but Woodlands have got it spot on. They matched a wardrobe that they made for me a few years ago and the delivery guys were brilliant, really careful and efficient. Brilliant service again- thank you!

20 September 2024
Unprompted review
Rated 5 out of 5 stars

Very happy

Very happy, good quality furniture at a realistic price. Communication is good and delivery was quicker than originally promised.

4 October 2024
Unprompted review
Rated 5 out of 5 stars

Great company

From start to finish the customer service was outstanding and the products are great I would highly recommend

5 October 2024
Unprompted review
Rated 5 out of 5 stars

3 Drawer Bedside Table

I ordered a 3 drawer bedside table. I asked to pay on delivery which was great choice to have. I was kept up to date regularly about my order and delivery date and was called 30 mins on the actual delivery day. I love my bedside table it was solid, well made and I appreciate the good service. I will be ordering more items shortly.

27 September 2024
Unprompted review
Rated 5 out of 5 stars

Excellent company

We ordered a chest of drawers which was made to measure. It’s perfect for our room and really good quality. The company couldn’t have been more helpful. The delivery guys were really efficient and friendly. I was so impressed with the excellent communication from beginning to end. What an excellent company.

26 September 2024
Unprompted review
Rated 5 out of 5 stars

Awesome

Since I ordered the wardrobe for my son's room, the communication has been above great. They checked every decision, helped with queries, amended my order and delivered exactly when and where. I honestly could not have wanted more. I paid the £30 two person assembly fee and got home to no mess, exact requirement. So happy!!!

19 September 2024
Unprompted review

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