Woodlandsfurniture Reviews 

248
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company, consistently expressing extremely high satisfaction with their overall bespoke purchases. Customers frequently praise the solid traditional craftsmanship, highly competitive pricing, and the truly beautiful finishes of the custom wooden furniture items. People also highlight the prompt, highly efficient delivery services alongside the exceptionally polite staff who carefully assemble all products directly on site. However, some reviewers were not happy with minor product defects such as small paint scratches, surface imperfections, or minor missing parts. Consumers occasionally noted minor mechanical fitting adjustments needed upon arrival or unexpected minor confusions regarding regional delivery pricing rules.

What people talk about most

Product

Users describe positive interactions with product, expressing deep satisfaction with the solid wood... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that delivery teams are consistently prompt,... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction and noting that the furniture... See more

Staff

Customers consistently note positive experiences with staff, frequently highlighting the helpful assistance... See more

Service

Reviewers mention positive feedback about service, highlighting brilliant communication and a smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just bought a lovely tall bookcase. The craftsmanship was excellent. A beautiful piece of furniture. There was a varnish dribble on the front. But the lovely people at Woodlands Furniture did provide... See more

Rated 5 out of 5 stars

Just this morning I've had my very long wardrobes fitted. What can I say am highly delighted with my purchase. Very well made to size and lovely to to look at look more expensive than photo on the... See more

Rated 5 out of 5 stars

Where do I start, from initial contact to delivery and fitting these guys are fantastic. In this day and age it’s hard to say that about any service in general. I am very pleased with my bespoke chest... See more

Rated 5 out of 5 stars

Really good customer service throughout. Over the phone, they noticed that I hadn't ordered matching furniture and sorted it straight away by checking. I received regular and accurate updates througho... See more


Company details

  1. Furniture Manufacturer

Written by the company

We are a small family business who manufactures mdf and solid pine bedroom furniture, in the UK. We also offer bespoke customisations on any item. Please visit our website on www.woodlandsfurniture.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

248 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(248)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful furniture.

Excellent company to deal with. Really lovely furniture and great communication. Highly recommend to anyone looking for lovely solid furniture at reasonable prices and choice of great colours. I ordered the sky blue wardrobes and drawers and it's gorgeous.

14 August 2024
Unprompted review
Rated 5 out of 5 stars

Super experience of this company

Super experience of this company. Ordered a bespoke wardrobe after trawling thru the depressing offerings online. Company kept me informed and even rang to check they had my order right. The wardrobe is gorgeous - roomy, practical, well made, and also fun and funky! I love it. I never knew that furniture could be so beautiful. Sure you can buy cheaper but not like this! Recommended.

13 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent communication when buying…

Excellent communication when buying from this furniture company
Have bought several times
Happy with all bedroom furniture
The large wardrobe with storage draws is great and fitted well as it came in 3 sections for easy access.
The quality of furniture for the price is very good
All draws on wooden runners
Not flat packed
Would recommend and will purchase again

25 July 2024
Unprompted review
Rated 5 out of 5 stars

Good quality and service.

The furniture is of good quality, and I would definitely buy from here again. I recieved constant updates and was told accurate times as to when it would be ready. The delivery and service was very good, and was taken upstairs for me and assembled, which I paid for. On the whole, I would recommend this to my family and friends, and with the quality of the goods, I will expect it to last quite some time!

2 July 2024
Unprompted review
Rated 5 out of 5 stars

Excellent company

I have just received my 4th item of bedroom furniture from this company so that tells how highly I rate them. Their furniture is lovely and I have had lots of comments from visitors about how good it looks. I had a small issue with my 1st item which was damaged by delivery men. I contacted Woodlands and it was immediately sorted, excellent customer service. Take a look at their website or even better call into their small showroom where you will be met and assisted by the lovely Maj, a genuinely nice guy who leaves you to look for yourself but is there to help if needed. I would not hesitate in recommending this company.

14 November 2024
Unprompted review
Rated 5 out of 5 stars

A Lovely Company to deal with

We found Woodlands to be really helpful with suggestions about how to alter the furniture to what we needed. They have a very personal approach - very refreshing in an 'Internet world'. The furniture was exactly what we wanted and their delivery guys were very helpful and accommodating when they installed the items we bought. No complaints at all and would totally recommend Woodlands.

25 October 2024
Unprompted review
Rated 1 out of 5 stars

Asked by Woodlands to leave a review.

Asked by Woodlands to leave a review.
Extortionate delivery charges.
Paid £25 just to deliver it to a downstairs room.
Live alone so couldn't do this myself.
Distance of about 10 feet
Agreed to waive another delivery charge of £35 to deliver to my door.
Really poor customer service.

21 November 2024
Unprompted review
Woodlandsfurniture logo

Reply from Woodlandsfurniture

Hi

Sorry to hear about this. Unfortunately as we use a courier firm to deliver our products and do not deliver ourself, all prices are set by the courier firm. However all charges including the delivery and the 2 man assembly or Delivery to the room of choice service charges are all stated on our website.

Kind Regards

Rated 5 out of 5 stars

Super

Had a lovely hand built wardrobe for my son a couple of months ago, just what he wanted he can get a lot of clothes in it, would definitely use this company again

18 September 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service throughout

Excellent service throughout. The furniture is of a very high quality and good value for money. Everyone I dealt with on behalf of my mum was really helpful. Thoroughly recommend this company.

11 October 2024
Unprompted review
Rated 5 out of 5 stars

Delighted

Great team delivered and assembled and my wardrobe has absolutely reformed my little studio flat. Wish I could put up a photo for you

1 November 2024
Unprompted review
Rated 5 out of 5 stars

Recommend

Good, reliable delivery service. Really friendly guys who knew their stuff. Wardrobes are as described and look great in the room. I have had lots of compliments.

2 October 2024
Unprompted review
Rated 5 out of 5 stars

Great communication throughout

Great communication throughout. All round good wardrobe. Good quality, great delivery men. All in all I’m very pleased with my purchase it even matches my wardrobe I already had.

20 September 2024
Unprompted review
Rated 5 out of 5 stars

Custom Chest of Drawers

I found this Company through EBay but wanted a custom chest of drawers. I am really pleased with the final results and Woodlands customer service was first class from start to finish. Would definitely recommend them 😊

10 September 2024
Unprompted review

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