Wolverson Fitness Reviews 

981
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Great staff very helpful. I caused an issue with misspelling of postcode, they sorted the problem out and resent my kettlebells. Thanks so much

Rated 2 out of 5 stars

We were happy with the purchases But the delivery of some items was terrible 👎 I booked days of work only to get a message we couldn’t access the property when I was parked outside the whole t... See more

Rated 5 out of 5 stars

Rapid Dispatch and Delivery. Great range of products at super competitive prices. Any equipment I have purchased from Wolverson Fitness is superlative and represents incredible value. Hex dumbel... See more

Rated 5 out of 5 stars

Purchased an Assault Runner Pro - good communication on the sale and delivery. It was also cheaper than elsewhere. As for the Assault Runner Pro - fantastic. It is much easier to concentrate on someth... See more

Company details

  1. Fitness Equipment Store
  2. Fitness Equipment Wholesaler

Written by the company

Wolverson Fitness are one of the UK's premier suppliers of commercial grade functional fitness equipment, from kettlebells and flooring to custom rigs and barbells.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

981 reviews

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No recent history of asking for reviews

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4.4

All reviews

(981)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Maceball purchse

this was my second Maceball I have bought from Wolverson. These are quality maceball's and the customer service is also excellent. Fast delivery and great communication.

30 April 2024
Unprompted review
Rated 1 out of 5 stars

Poor customer service

Paige,
To respond to your inaccurate comment - my email was sent to you on Thursday at 21.09. May be the Wolverson weekend starts early, but for most it starts on Friday 5pm.
I haven't had time as yet to review your response as I have been travelling. Obviously, if there are any issues I will get in contact with Wolverson again. May be the quality checks of what is being sent out, including instructions need to be more thorough. I'll leave this for Wolverson to decide.
Ordered the weighted vest. Have used similar equipment before but with this, the straps are not integrated and it is not obvious on the 10Kg vest how the straps go around. I looked at the photos on the website, and its not simple as the vest on show is for the larger sized vests. I contacted customer services and no answer! It's not difficult, like other suppliers, to either put instructions on line with the equipment or in the box itself. I ordered the bulgarian bag - and given that is from an external supplier, that had information on usage and storage etc.
And when I write a bad review on the Wolverson website, the review doesn't show up - oh dear!
So right now the equipment is useless to me until customer services can find the time to respond.

19 April 2024
Unprompted review
Wolverson Fitness logo

Reply from Wolverson Fitness

Hi Lily, I have looked into your issue and we did contact you first thing Monday morning (you reached out over the weekend). We have left both voice messages and an email clearly showing how the 2 ends of the Velcro strap connect. Its the first time this product has had a negative comment in over 10 years and a real shame the instructions were missing from the packaging. I take your it lack of further communication means you are now ready to go and training?

Rated 1 out of 5 stars

3 weeks and still no refund?

Disappointment on top of disappointment, Wolverson Fitness owes me about £280, I have cancelled an order, sent back the kettlebells which they received but no refund issued. I have been waiting for now 3 weeks for a refund, this is not professional at all. I have called their customer service every week and I'm always met with excuses that the finance team is busy or they are not responding. I would put 0 stars if I could, lack of professionalism, no one is taking any responsibility, I called again today and I was told they will call me back in the day, no one has called me back, I do not recommend their services to anyone.

13 April 2024
Unprompted review
Wolverson Fitness logo

Reply from Wolverson Fitness

I am really sorry that you felt compelled to write this review. I have looked into your complaint in some detail. Unfortunately you didn't leave your name in your original review and we struggled to find your order. I can confirm that your refund has been fully made. I can only apologise that this has taken so long.

Rated 5 out of 5 stars

My first order from Wolverson Fitness

I purchased an open trap bar from Wolverson Fitness recently.
The quality of the bar was excellent and I could not fault the service I received from them.
The packaging for the order was first class as was the courier company that they used. I would have no hesitation in ordering from them again.

11 April 2024
Unprompted review
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Reply from Wolverson Fitness

Thank you for the positive feedback.

Rated 5 out of 5 stars

Excellent value!!

Quick despatch and delivery. I bought some ex competition dumbbells and they are in brilliant condition.

9 April 2024
Unprompted review
Wolverson Fitness logo

Reply from Wolverson Fitness

Thanks for continued support, happy your happy

Rated 5 out of 5 stars

Top quality equipment

Top quality equipment, packaged properly and delivered promptly.

29 March 2024
Unprompted review
Wolverson Fitness logo

Reply from Wolverson Fitness

Thank you for the positive feedback.

Rated 5 out of 5 stars

Good selection of fitness equipment

Good selection of equipment, lots of discounts/offers to choose from and a great standard of items, I am a return buyer and would highly recommend.

3 April 2024
Unprompted review
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Reply from Wolverson Fitness

Thanks for the continued support, healthy regards J

Rated 5 out of 5 stars

Excellent service

Excellent service. Top quality kettlebells. They look and feel fantastic. Fast delivery.

14 March 2024
Unprompted review
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Reply from Wolverson Fitness

Appreciate the feedback, thanks for the support. Good luck with your training

Rated 5 out of 5 stars

Efficient and high quality

Efficient delivery, great quality equipment. Wouldn’t go anywhere else when we need these items for our home gym. Maybe a “higher price”, but you get what you pay for. Top notch team, thank you.

11 March 2024
Unprompted review
Wolverson Fitness logo

Reply from Wolverson Fitness

Thank you for the positive feedback. We pride ourselves on having the as high a quality with a fair price as possible. Great to hear you think the same.

Rated 4 out of 5 stars

Well built machine

Delivery arrived on time. Overall the canke machine I ordered is a quality product. The only reason i haven't given 5 stars is because of the instructions being unclear at times. The machine is well built and does everything I need it to.

21 March 2024
Unprompted review
Wolverson Fitness logo

Reply from Wolverson Fitness

Hi, Appreciate the feedback, can you email jason@wolverson-fitness.com with details of which product manual could be improved it would really help.

Rated 3 out of 5 stars

Mixed Feelings on Recent Kettlebell Purchase and Customer Service

I've been a loyal customer of Wolverson Fitness for quite some time, relying on their competition kettlebells for my training. Their products have typically met my expectations, which is why I felt confident in my latest purchase of a 20KG competition kettlebell. However, my recent experience has left me with mixed feelings.

The kettlebell itself is, as always, of solid quality, but I was surprised to find that the handle texture has changed significantly. Unlike the smooth handles of my previous kettlebells from Wolverson, the new one features a rough, textured grip. While I understand that product designs can evolve, the new handle texture is not as comfortable for my personal preference, especially during longer training sessions.

I reached out to Wolverson via email to inquire about the rationale behind this design change and whether all future competition kettlebells will have this textured handle. Unfortunately, I have not received a response to my query. The lack of communication is disappointing, as I value transparency and customer service highly when choosing where to invest in my training equipment.

It's also worth mentioning that the paint finish on the new kettlebell doesn't seem to match the quality I've come to expect based on my previous purchases. The difference in the finish's appearance and feel suggests a change in manufacturing standards that I had hoped to understand better through my inquiry.

To sum up, while I remain a fan of Wolverson's products for their reliability and performance, I am left with reservations about the new kettlebell's handle texture and the company's current customer service. My hope is that this review prompts Wolverson to provide clarity on their product design decisions and to improve their responsiveness to customer feedback. A dialogue about these changes would be greatly appreciated, as it helps loyal customers like myself make informed decisions and maintain trust in the brand.

25 February 2024
Unprompted review
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Reply from Wolverson Fitness

Hi Chris, I am unsure which style comp kB you are refering to (GS or MK3). Please email me (jason@wolverson-fitness) with further details and I will endeavour to provide clarity for you. We are moving towards a handle surface that takes/holds chalk more consistently (after discussions with members of the UK national team). Thank you for your considered feedback, I will respond in detail once I have your comments to hand.

Rated 1 out of 5 stars

3 week and still nothing

Well, I ordered the Assault Bike Classic on 26th Feb 24 it's now the 15th March and still nothing.

The Customer service is atrocious at best I have called them four times since 8th March and they don't bother calling back to let me know what is happening.

Looks like they will lose £600 of my money.

15 March 2024
Unprompted review
Wolverson Fitness logo

Reply from Wolverson Fitness

Hi Mrs Lumb, I must apologise for the delay in responding. I have checked and you have now received your bike. Unfortunately we were let down by XPD couriers, we had a 2 week trial using their services, ironically to improve delivery times. However we were constantly fed misinformation regarding delayed and lost deliveries. Your delivery was part of this failed implementation and as a result your delivery was totally mishandled. I would like to offer you your delivery fee back in store credit. Please contact jason@wolverson-fitness.com with your order number and we will arrange this.

Rated 5 out of 5 stars

Excellent product

I love kettlebell training, and the 32kg adjustable kettlebell is a solid purchase. It feels safe and secure when performing snatches and Turkish get ups, and it’s fairly easy to adjust between exercises.

Well constructed, strong and reliable! I would personally recommend this to anyone that is looking to save space.

Great product and great support when I had an expected issue with delivery 😊 brilliant!!!!!!!!!!

23 February 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

I was recommended this company by a friend who is well into Kettlebell sport. I was in the market for kettlebells for strength training. It was suggested I go for Competition kettlebells. His recommendation was spot on. Yes whilst at first glance the cost seems high, once you get your hands on them the quality is obvious. Delivery time was excellent and good old customer service is still a thing with Wolverson. If you are in the market for gym/ strength equipment then you could do a lot worse then give these guys a look. Thank you

8 February 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, easy to navigate website & swift delivery with updated delivery details emailed. Great quality equipment.

14 February 2024
Unprompted review

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