This is my third Mini through Wollaston and their customer service is brilliant. Jack was extremely patient as I looked at all the different models & options, and he was very knowledgable about Minis.... See more
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We have just puchased a almost new Mini Countryman JCW from Wollaston Mini. The process went so smooth as we collected the car on Saturday. Can we say the young lady Hayley truly looked after us du... See more
Company replied
Fantastic experience at this MINI dealer! Bought a JCW from here this week, absolutely love it, from start to finish Kyle has been the model salesman! Professional, courteous, friendly and spent time... See more
Company replied
From 1st contact with Paul Jones our experience of picking up our mini convertible was 1st class. Paul was very welcoming very attentive and a pleasure to deal with would recommend to family and frien... See more
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Company details
Contact info
Bedford Road, NN1 5SZ, Northampton, United Kingdom
- 01604232000
- www.wollastonmini.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 week
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Second car purchase from Wollaston Mini
I recently bought my second car from Wollaston Mini and both times have dealt with Kyle. He is very professional, friendly, genuine and helpful and really listens to your needs. He even recently personally helped with a fault following my recent purchase and this was dealt with swiftly and was rectified easily. I would not hesitate to recommend Wollaston Mini for a professional, friendly and trustworthy experience. Thank you Kyle and team.

Reply from Wollaston MINI
Fantastic service from the start .
Fantastic service from the start .
Very professional and polite staff.
I would recommend this dealership to anyone .
Gareth was very genuine and aware of my needs .
I am very happy with my mini experience.
Brilliant place, excellent customer service would definitely recommend to anyone .

Reply from Wollaston MINI
Excellent service from the very start
Excellent service from the very start.
I find buying a new car quite intimidating from past experiences of visiting other car dealerships. From the moment of booking a test drive to taking my new Mini home, the whole process has been easy and a really pleasant experience.
Nathan who took me through all the initial details was fantastic. There were no pushy sales tactics, he was friendly, personable and patient. Incredibly helpful.
Nathan was moving on to BMW so Darren Kench took over the purchase. Darren again has been fantastic, the communication has been excellent. No question too much trouble, very patient, thorough and a real people person.
I’m over the moon with my car and can’t recommend Darren and the team at Mini in Northampton highly enough.

Reply from Wollaston MINI
Thank you Wollaston Mini
Gabrielle Burt took very good care of us while looking at the electric mini, nothing was too much trouble and the experience far exceeded that shown by other manufacturers!

Reply from Wollaston MINI
Dreams do come true
Kyle Mock is the go to person when looking for a mini! Kyle is not your everyday “sales person”, he is kind, not pushing, shows empathy, listens to your requirements, gives honest guidance & does his best to meet ALL of your needs! I personally wouldn’t go to anyone else other than Kyle! This will be my third mini from Wollaston & my second with Kyle, he makes every effort to understand you as a person/customer, no ask is too small / big!
Thank you for everything Kyle and roll on my new baby coming home! As they say ‘the mini of your dreams do come true’!

Reply from Wollaston MINI
A tremendous buying experience
A tremendous experience buying our first Mini. The sales staff, particularly Kyle Mock, were superb, hitting the right note for support and guidance. Very impressed with the car as well.

Reply from Wollaston MINI
We have had a very positive experience…
We have had a very positive experience with Kyle and his manager. They were able to give us a vey competitive price on the hybrid Countryman and we have been very pleased with the service we received and the car is just fantastic in sage green in the exclusive spec with leather seats.

Reply from Wollaston MINI
Amazing customer service from Kyle Mock
Kyle was amazing when I came to look at my options for a new car. I didn’t know much about finance etc and he was very patient and explained everything really well. I also had plenty of options to test drive cars to get a feel for the car and understand more about what I wanted. I now have an absolutely amazing car thanks to Kyle, couldn’t be happier!!

Reply from Wollaston MINI
Top Service from the Mini/BMW bodyshop
After someone bumped into the back of my mini, Simon and the team at Wollaston Mini/BMW bodyshop were brilliant, I received a very friendly and profession service from my 1st call to assess the damage, through to collecting my fully repaired and valeted Mini. Very Happy Mini Owner.

Reply from Wollaston MINI
Fantastic service from start to finish…
Fantastic service from start to finish from Mark and the team. Cooper S looks as good as new again. If your Mini needs any bodywork repairs this is the best place to take your pride and joy. Highly recommended. Thanks again. Roy Fisher.

Reply from Wollaston MINI
Best customer service I’ve ever had
Best customer service I’ve ever had. All staff were courteous and knowledgeable and did everything they said they would and when they said they would do it

Reply from Wollaston MINI
Excellent service at the Bodyshop
Mark and team were fantastic at repairing my mini after an accident, being the kindest and most helpful people throughout the whole ordeal, and regularly updating me. They went above and beyond to get my Mini Cooper S repaired to just how I remembered it. I wouldn’t hesitate to recommend them!

Reply from Wollaston MINI
Just ordered a Mini Cooper s sport the…
Just ordered a Mini Cooper s sport the customer service is one of the best if not the best Debbie is fantastic at her job and regardless of who you see at Wollaston Mini you will you will leave happy. This is my second Mini from Wollaston Mini and we own 3 In total so I can also comment and say the after sales also is fantastic as well as the parts department.

Reply from Wollaston MINI
Outstanding customer service
Outstanding customer service! This is our third Mini from Wollaston and every time Kevin is absolutely brilliant! His knowledge is exemplary and each time he helps us to build the best Mini. Kevin provides an outstanding customer service, keeping us up to date with each stage and even sent a video of the car before picking it up! Thank you so much Kevin you are simply amazing!!

Reply from Wollaston MINI
Great experience from start to finish
Great experience from start to finish. I bought a mini through Kyle, picked my new car up today. From start to finish, Kyle kept me in the loop and up to date and made the whole process so easy. If anyone is looking for a new car, I would definitely get in touch with Kyle

Reply from Wollaston MINI
Fantastic service and friendly and…
Fantastic service and friendly and efficient team!!

Reply from Wollaston MINI
Fantastic experience!
I purchased a Mini Cooper S Sport and thanks to Debbie the whole experience was fantastic. Couldn’t have asked for a better service, friendly, helpful, professional and inviting. Wonderful stuff, thank you so much.

Reply from Wollaston MINI
I like to keep my car tip top
I like to keep my car tip top. I needed little jobs done on the paint work , wheel trim, new bonnet strips etc. Some work done on warenty some I paid for.
The booking in was simple and quick. I had calls and texts to inform me on how the job was progressing even to say we need your car a little longer. Collecting my car was easier than ever. Paid over the phone and me car was on the four court waiting for me as I had little time to spare.
A big thank you to Mark from the body shop and Nicola.

Reply from Wollaston MINI
Excellent service
I would recommend Wollaston body shop highly, they turned a traumatic experience into a manageable one, the staff are helpful and friendly the service is second to none and Nicola kept me informed every step of the way. The end result is perfect

Reply from Wollaston MINI
Love my JCW
I had been looking for a JCW locally, but could not get what I wanted. After deciding to look further afield I came across Wollaston Mini that seemed to have the perfect car. I reached out to them and Kyle very promptly responded. He gave me all the facts including a great video to show the details of the car. All my questions were answered and he made me feel comfortable enough to go ahead with the purchase despite not being able to test drive the car. I’ve had the car for just over 2 weeks now and could not be happier. The only problem is I am putting a lot more mileage on it than I thought as I am always looking for an excuse to drive it!! Thanks Kyle!!

Reply from Wollaston MINI
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