This is my third Mini through Wollaston and their customer service is brilliant. Jack was extremely patient as I looked at all the different models & options, and he was very knowledgable about Minis.... See more
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We have just puchased a almost new Mini Countryman JCW from Wollaston Mini. The process went so smooth as we collected the car on Saturday. Can we say the young lady Hayley truly looked after us du... See more
Company replied
Fantastic experience at this MINI dealer! Bought a JCW from here this week, absolutely love it, from start to finish Kyle has been the model salesman! Professional, courteous, friendly and spent time... See more
Company replied
From 1st contact with Paul Jones our experience of picking up our mini convertible was 1st class. Paul was very welcoming very attentive and a pleasure to deal with would recommend to family and frien... See more
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Company details
Contact info
Bedford Road, NN1 5SZ, Northampton, United Kingdom
- 01604232000
- www.wollastonmini.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 week
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Excellent customer service
Went in to have a look, so much choice. No pressure, a good relaxed atmosphere. Gareth’s knowledge was excellent
Test drive the following day - again very relaxed
Would highly recommend.
Andy and his team all very friendly and couldn’t have been more helpful.
This is the 2nd mini I have purchased from Wollaston motors which speaks for itself

Reply from Wollaston MINI
Listened to our needs
Listened to our needs, searched for ideal vehicle to match then went above and beyond, so much so we bought 2 cars which we’re so happy with. Thank you Kyle and all staff at Wollaston

Reply from Wollaston MINI
My 2nd mini from Wollaston
My 2nd mini from Wollaston. Excellent service. The staff go above and beyond, from the product specialist to Dealership management. No complaints……the coffee and biscuits are good too.

Reply from Wollaston MINI
Great service
Just bought a new mini countryman from Wollaston and it couldn’t have been easier.I live in Cumbria and my new car arrived on Tuesday.Kyle was great and made it a stress free experience.Also the car is exactly what I was looking for.

Reply from Wollaston MINI
Sales staff very active
Sales staff very active, good product knowledge and keen to look after customers.

Reply from Wollaston MINI
What a great experience.
What a great experience.
3 days from choosing a car to driving it home.
Kyle Mock was very professional and helped is to understand the various options both from a car perspective, but also the many different finance packages.
Thank you Wollaston Motors for such a great experience

Reply from Wollaston MINI
Everybody at Wollaston Mini
Everybody at Wollaston Mini couldn't have been more helpful or courteous and showed that they really appreciated your business.

Reply from Wollaston MINI
Great experience from start to finish
I need to first mention Debbie from Mini sales , she is so very helpful and knowledgeable she’s absolutely great at what she does , this is the 2nd time of dealing with her I would wholeheartedly recommend asking for her , she made the whole process so easy , Wollaston motors are brilliant

Reply from Wollaston MINI
Top class service
Top class service, this is the second Mini I have bought from Wollaston but the third Mini I have owned.
There is no comparison between the service from Wollaston Mini and a third party dealer.
Nothing was too much trouble for Kyle and he spent a lot of time and effort in getting that perfect car for me.
Kyle, you are an asset to Wollaston Mini.
Thank you!

Reply from Wollaston MINI
Mini exclusive s convertible …
Just purchased a Mini Cooper s convertible (my 3rd mini, but first convertible ). From the very first contact with Caitlin, we were impressed that everyone we spoke to felt like customer service people, not salespeople. Jack was absolutely brilliant - so informative and patient- thoroughly explaining all our options and the many many features and benefits. Gareth did the final run through on the day I picked up the car and, again, I couldn’t have asked for more. Everyone made the experience so special and great fun! I’ve never dealt with Wollaston motors before, but wouldn’t hesitate to do so again and to recommend them to others. Adam seems to doing a great job with his team there. Huge thank you to all 😁

Reply from Wollaston MINI
5 Stars ⭐️ ⭐️⭐️⭐️⭐️
Very happy with my experience of purchasing my mini through Wollaston. Kyle was great and guided us through the whole process and part exchanging my old car. Was kept updated with everything leading up to collecting my new car. It couldn’t have gone any better. 5 stars ⭐️⭐️⭐️⭐️⭐️

Reply from Wollaston MINI
Absolutely phenomenal !!
Absolutely phenomenal !!
We bought a mini for our granddaughter and I was amazed by the quality of service at Wollaston Mini. So so helpful; so knowledgeable, incredibly courteous and nothing too much trouble to help us chose the right car and also complete the sales process. The car itself is just stunning - great value for money and terrific to drive. Many years of happy motoring lie ahead. Special thanks to Gareth Eaton who guided us though this purchase so clearly and provided us with so much choice. Brilliant service Wollaston - may be a Mini will be my next car too rather than a BMW ! 🤭

Reply from Wollaston MINI
Great experience
All the team were extremely, knowledgable and could not have been more helpful. They literally did everything they could to make the part exchange and collection of the new vehicle a pleasurable experience.

Reply from Wollaston MINI
What a brilliant experience
What a brilliant experience. Found the perfect car and had the best service from Wollaston Mini. Many thanks

Reply from Wollaston MINI
Fantastic excellent service
Fantastic excellent service, polite and hugely helpful and informative staff. Recently purchased a Mini Classic Clubman from here. So nice to be treated well as a customer. The showroom immaculate presentation. Thank you!

Reply from Wollaston MINI
New Mini Countryman
Having recently purchased a new Mini Countryman from Wollaston Mini Northampton, I have nothing but praise for the friendly professional manner of the staff member and Manager who dealt with my sale. This professiolism was evident across the entire workforce. I have bought many vehicles in the past from many different dealerships but Wollaston Mini were head and shoulders above them in customer service and aftercare. I would have no hesitation in highly recommending this dealership who truly deserve more than the maximum five stars I was limited to.

Reply from Wollaston MINI
Saw the car on Autotrader and made the…
Saw the car on Autotrader and made the call.The whole buying experience was very easy. A video was sent and they even knocked money off the price and on collection they had filled the car with fuel ready for my return journey.
Very helpful and friendly.

Reply from Wollaston MINI
Amazing customer service and the car is…
Amazing customer service and the car is extremely nice I was treated with kindness and courtesy very happy with the Mini Cooper s ev level 1 thank you

Reply from Wollaston MINI
Collected my beautiful electric mini
Collected my beautiful electric mini, love it!
Excellent service from Josh, a pleasure to deal with.
Thank you so much
Laura & Martin

Reply from Wollaston MINI
Love my mini
We ordered our dream mini in January and it was an absolute pleasure dealing with Josh at Wollaston mini, all the staff were very helpful and we’ve picked up the car in a lovely way which we will never forget

Reply from Wollaston MINI
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