Winkworth Reviews 

1 Star - The Lettings department in Reading really don’t know what they’re doing.

Today, 22nd September 2025, I went, or attempted to view a property at Kingfisher Drive in Reading at 10:00 Hrs. Winkworths agreed on Friday 19th September 2025, that this would be a good time: well, namely their Lettings Guide, Isobelle Evely.

However, after waiting half an hour outside the front of Kingfisher Drive, one of Winkworths representatives telephoned me to confirm that the landlord accepted another deposit. I could have been informed of this earlier, but I never received an email or a text. All I did receive was a crass excuse that Winkworths never check emails or texts at the weekend. My response to this lame excuse was “How do you check your business, if you do not have someone to log-in at weekends?”

I would add that Miss Evely has also showed me two horrendous properties, wherein the tenants were in situ, thereby ensuring that I never had the full viewing experience.

So, ultimately, do not view or rent with Winkworths: it’s a dreadful experience in Reading, with staff that haven’t a clue, but then you don’t need much education to be a Lettings or Estate Agent.

Excellent service from Aaron and team at Kensal Rise branch renting out our property. Highly recommend

Worst experience ever with Winkworth estate agent to sell my flat.

Winkworth were really helpful during my property search. Arrun Padda was especially responsive to support the search over a number of weeks across a wide area. Arrun was flexible with time, showed high quality property listings to me, and was prompt to help communication with landlords. This stood out to me all while he maintained a relatable yet professional manner and I really appreciated his work. If I’m searching for properties again I’d be reassured to have Arrun’s help at Winkworth.

My contact with,Winkworth Poringland, is Linda Jackson. Linda always is professional in her work, giving confidence that I have chosen the right letting agents. She also gives clear and patient instructions with any queries I may have concerning my rental property.

Reported issues during tenancy inspection which they have ignored, then upon ending the tenancy charged me for the issues - literally useless.
Unexpected viewings without my permission.

Really helpful, friendly and efficient Estate Agents. Guy and John always responded to questions and queries on the same day. The team assisted us in completing within 8 weeks.

John and Guy were both extremely helpful, from sending us the property initially, helping us through the offer process, recommending solicitors and keeping on top of progress. They were both very good at chasing solicitors for updates and keeping in touch with us, which resulted in a very smooth buying process. Would highly recommend!

Guy and John have been fantastic throughout the process and kept the whole chain from collapsing. They are helpful and friendly and made the experience much less stressful than it could have been!

Absolutely fantastic to meet and work with! Highly recommend if you want results. Incredible attention to detail with tailored advice to bring out the best features of your property. Went above and beyond to make sure images were perfect. Many thanks again Deborah Kirby

I recently sold my flat through Winkworth Blackheath and I couldn't recommend them enough. It was a first class service throughout - from Steve's initial valuation to the viewings/negotiation with Tom, Maisie, Becca, and Alex, and the progression of the sale with Nicola. Everyone in the wider team also went out of their way to be as helpful as possible. Thanks so much!

I recently viewed a property through Winkworth Barnet on 2nd August and submitted my rental application after the viewing, as advised. I was told someone would call me with more details, but no one did.

When I followed up by email, the agent (Matt) replied to say the property was still available but removed from the market to stop enquiries, and that five tenants had been proposed to the landlord. I responded immediately to confirm our strong interest and requested to be kept updated, whether the decision was in our favour or not.

Unfortunately, I received no further communication or courtesy update from the agent. Clear and timely updates are important when people are making such significant decisions about their home, and I feel the lack of follow-up here was unprofessional and disappointing.

Winkworth (Poringland Norwich)

Customer satisfaction not with this estate agent
Money is all there interested in
No help no kindness absolutely nothing
Never will I recommend this estate agents
If you looking to rent a property just be careful the holding deposit is how they make there money
Lies and wrong information given

Isobel made securing my new flat unbelievably quick and stress-free. Her professionalism, clear communication, and attention to detail were outstanding — I always felt informed and supported. A genuinely friendly and proactive service that turned a daunting process into a breeze. One of the only times I have felt like a valued customer, highly recommended!

Went to a viewing in Bird In hand Mews, the letting agent was friendly and explained how the property was good, I must admit I was impressed. Both other the phone and in person it was clearly explained to me that advanced rent or a guarantor were both options to secure the tenancy if you did not earn enough for referencing. After my offer was accepted and found that, my guarantor did not earn enough due to a bad financial year this was communicated to me due to the accountant making an error for the finances of the business of my guarantor.

Following this informed the letting agent, that I would happily pay advanced rent they then informed me that they could not do this and and may have to forfeit my holding deposit. However I was misinformed until this point about the property, regarding how to secure the property. Because of this I have complained to the director and after two weeks they still have not refunded my holding deposit even after receiving an email from the director I will be refunded.

Dissapointed with this letting agency. Advise all new tenants and those seeking to rent to either avoid this estate agent or be very aware of their poor practices.

Absolutely shocking. Worst customer service, slow and rude. I contacted head office and they’re just as bad it’s astonishing. Not knowledgable at all and frankly lazy. Avoid and go to a proper agent.

Winkworth hendon
Shilpa and her team were wonderful.

I had already had two sales fall through and I'm sure this would've happened again if Winkworth had not been so on the ball.

Thank you

We were travelling from up north to view a property in Putney and unfortunately hit extreme traffic - twice. Ben Goddard was incredibly generous, rearranging our viewing both times (the second after business hours), when it would have been entirely reasonable for him to cancel.

He really saved us from a potentially wasted 6-hour journey, and we ended up putting in an offer on the house. Thank you again!

Kieran & Clive from Winkworth Kentish Town were excellent and very helpful in the recent sale of my property. Would recommend then to any potential buyer / seller.

We have used many estate agents over the years but Winkworth Highcliffe have been the best yet. They valued our house 50K above the other two agents (they did say it was a punt but worth a go) it sold in a week & the sale was managed beautifully with I would say were difficult buyers. Mike & Nick managed the situation with the perfect balance of friendliness & professionalism. They ever failed to respond to any query the day it was raised. 100% recommend if you are selling a house in the area of Highcliffe dont bother with anyone else.