Winkworth Reviews 

Such brilliant staff! So friendly and helpful at every stage.

Aaron brings his many years of exerience to bear in an offering which a parachutist would characterise as 'good all the way'

Had a great experience with Winkworth in Kentish Town. Without the hard work of Clive, I think my flat purchase would have fallen through. Would definitely go with them again. Always attentive and polite, and most importantly, always answered the phone.
AC

Special mention to Sharna Nelson. In our collective 10 years living in Greater London, we have never had such a consistently cheery, responsive, attentive or helpful property manager. She is a pleasure to speak to and a huge credit to Winkworth

Deborah did a great job with the photography for our property. She was professional, efficient and very easy to work with on the day, which made the whole process straightforward. The photos came out really well and captured the house beautifully, helping it present strongly when it went live online. We really appreciated the care taken and would happily recommend Winkworth’s photography service.

Dan Hosseini was so helpful in our flat buying process in Stoke Newington. We called and emailed with so many questions over the many months and he was always so happy to help and super thorough. Thank you so much Dan!

They sent me a letter in the mail asking to sell my property but didn’t pay the full postage. I had to pay £2 so this unknown letter could be delivered just to find out they’re trying to sell to me. When I do sell my property I won’t be going here if they aren’t competent enough to add correct postage to a letter

I was searching for a rental property in Surbiton for my daughter, and we had a VERY specific set of requirements that many estate agents were struggling to meet - or they they just didn't seem engaged! After speaking with Winkworth Surbiton, they stood out immediately—their customer experience was on an entirely different level, and they delivered on every detail we asked for.
From the very first conversation to the final handover, the whole process was smooth, transparent, and exceptionally well‑communicated.
There was never a moment where I felt out of the loop or unsure of the next step. Everything was handled with a level of care detail that made everything stress free and effortless.
A special mention must go to Ryan, whose professionalism and engagement were outstanding throughout. He made the entire tenancy process incredibly easy, anticipating questions before they arose and ensuring every stage was handled with precision and clarity.
And then there’s Tayte, who genuinely went above and beyond. Her dedication, attention to detail, and willingness to push things forward made all the difference. Without her efforts, none of this would have come together as seamlessly as it did. Thank you very much!
Quite simply, Winkworth Surbiton are the best estate agents I’ve ever worked with. Their service exceeded every expectation, and when the time comes for us to move house, I won’t hesitate for a moment—I’ll be going straight back to them.

shame! zero stars, their house smells sewage sewage everywhere! unhabitable!

rent at own cost!
this is the breakdown for fixing doors they dont fix until you have an emmergency in their home

scam

see breakdown below
We write further to your tenancy ....

We have been notified by TDS that you have withdrawn consent to discuss a resolution for the deposit on the property.

We are seeking to claim back your deposit due to the following:
Rent arrears of £575.34
Cost for police locksmith - £324.00
Cost of replacing front door to property - £1,700.00
Cost of repairing front door and bathroom door of flat - £415.00
Total costs: £3,014.34

As you can see the cost of outstanding rent and repairs to the property are £1,572.04 more than your deposit of £1,442.30. The landlord would like us to resolve this as soon as possible to bring the matter to a close so that we can all move forward. no name either for who sent the message just on behalf of the property management team is that professional??

On behalf of the Property Management Team

Winkworth Bishopston | 14 The Promenade, Gloucester Road, Bristol, BS7 8AL

01179 838 383

The entire team at Winkworth Kingsbury - Nishi, Shilpa, Lauren and Kevin were absolutely fantastic in supporting our sale. They went beyond the call of duty at all times with regular follow ups, recommendations and support through the process. I highly recommend this team of professionals for your real estate needs!

Everyone that I dealt with at Winkworth was personable, professional and dedicated to service. I was impressed with the dedication of the agent who showed me properties (Fabian Bachelor) He supported me in finding my new home.

Appalling and inconsiderate. Avoid at all costs

I've been renting a property in Islington since moving to the country 25 years ago, but became exasperated with the falling service levels -and general incompetency of managing agents. New charges and ever longer contracts, full of small print, none of it in the landlord's interest.
I now self-manage and used Winkworth's to find tenants.
I can thoughly recommend Connor in the Upper Street branch.

If you want to sell your property in south east London...go to Guy Epps and John Mook at the Greenwich High Street office of Winkworth. I've sold 5 properties in 5 years and was traumatised by some of the experiences I've had with other agencies. But not once, in the 11 months of selling my difficult property did they let me down. 100% friendliness, communication, wisdom to advise, get things done accurately. I cannot recommend highly enough the Greenwich office of Winkworth. I mean it!

Winkworth were very helpful. Apart from recommending them anyway, I would like to point out to any owner of a flat in Bellville House, John Donne Way, Greenwich that Winkworth have experience and are well worth using, if you wish to sell.

Exceptional. Highly recommended.
Adam and his team proved that knowledge, experience and good old fashioned customer service are key when it comes to selling your home. Throughout the process Winkworth of Bourne helped us every step of the way, always on hand with advice and guidance. Communication was excellent and they made us feel valued as customers. Adam and Millie professionally pulled everything together and helped us move on to the next chapter in our lives.

A huge thanks to Toby and his team for the sale of my flat in Brighton, it was extremely stressful but Toby was always reassuring honest and very professional at all times. I bought my flat through Winkworth in 2022 and I did not hesitate in using Toby once again for the sale. Again thank you.

Friendly, professional service always delivered to programme. Excellent advice throughout. Many thanks for the comprehensive support and guidance from Lorette Plant at the Greenwich branch, An absolute delight to deal with.

Very good advice when selling my late sister flat and traveling from Warwickshire to complete the sale was made easier by a lot of help

They serve section 21 eviction notices left and right before it is entirely legal (based on the timeframe, they always do it pre emptively, and did so in my case). It took the team 4.5 months to return my entire deposit. I had to contact TDS and even go through legal avenues in order to receive my undisputed deposit. A shoutout to the terrible trio Bradley Whitehead, Sibel Camci and last but certainly least as in she is the bane of the Shepherd's Bush rental market, the lazy & entitled Daisie Lander. These three are chancers at best, reaping profits off of rentals that aren't legally fit to be rented.

I've heard multiple complaints about Daisie when finding my next rental and get why some people don't want women to work, they're all thinking of her in particular. Lazy, entitled, and constantly out of office, this horrible woman isn't suited to a job in customer service and would do well to move to the lochs of Scotland and stop terrorizing renters in Shepherd's Bush.

Though that's just the beginning of this tale, from strange agents coming into my apartment without any warning and claiming they were "new" (high turnover I see), to receiving several emails everyday regarding rentals for 4-5 weeks straight after I received my section 21 eviction as a standard harassment tactic, it's a wonder these people are in business.

All that said, I'd like to justify the 1 star by saying thanks to the well meant but slightly disorganized Daisy Bayliss. She actually listened and adhered to my requests and she was consistent.
p.s. The things I've said about the useless and horribly cruel Daisie is meant to target and emphasize her horrible work ethic, her complete lack of reachability, the fact that she never ever picks up the phone, lack of transparency and even some dishonesty, and her extremely rude condescending tone over the phone when she does finally pick up.