Wilsons Blinds Reviews 

2,043
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, beautiful aesthetic appearance, and the incredibly straightforward online ordering process that makes purchasing new window treatments completely seamless. People also warmly appreciate the extremely reliable delivery service and the consistently helpful customer support provided throughout their entire online shopping journey. Some reviewers were not happy with occasional quality control oversights that negatively affected the final condition of their delivered goods. A few individuals specifically noted receiving items featuring missing parts, incorrect sizing measurements, or damaged packaging that resulted in frustrating installation and setup delays.

What people talk about most

Product

Customers had positive experiences with product, highlighting the great quality fabrics and perfect fit.... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the products are well made and... See more

Order

Customers consistently note positive experiences with order processes, highlighting simple instructions and... See more

Delivery service

Users describe positive interactions with delivery_service, noting prompt shipping times and arrival within... See more

Service

Clients share positive opinions on service, highlighting great and efficient experiences from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order. Customer Services Team are responsive. Fitting instructions (online) are easy to follow. Support bracket design makes the blinds easy to install. All in all I would recommend. Have in... See more

Rated 5 out of 5 stars

Very impressed in the shutters in quality and appearance, both fitted within 1hr, has greatly reduced the heat this week in the room, highly recommend would use again A big shout-out for the cour... See more

Rated 5 out of 5 stars

The blinds look exactly like they did on the website, so I am really pleased with them. The instructions on how to measure were super clear. I was kept well informed of the ordering/ delivery pr... See more

Rated 5 out of 5 stars

Decent quality blinds at a reasonable price. Ordered some replacement slats, for our vertical blinds, which we purchased several years ago. The new slats arrived in good time and look great. Easy to... See more

Company replied



Company details

  1. Blinds Shop
  2. Curtain Store
  3. Curtain Supplier and Maker
  4. Lamp Shade Supplier

Information provided by various external sources

From our dedicated facility in West Yorkshire, we manufacture over 3000 interior furnishings each week. All products are handmade in-house by our talented team, who use only the finest materials and proven manufacturing methods. Our collection of window dressings, including wooden and aluminium Venetian blinds, Roman blinds, roller blinds, vertical blinds, roof blinds and curtains, plus homeware accessories, are defined by quality and craftsmanship, guaranteed to stand the test of time whilst looking and feeling luxurious. With thousands of styles, fabrics and colours on offer, we’re confident that we offer the best selection of blinds and curtains online in the UK. We also offer a free sample service posted first class for you so you can view a sample of your selected product, along with a 3 Year Guarantee as standard on any purchase.

Wilsons Blinds - A Precise Fit Every Time

Written by the company

Free Samples
We offer a free sample service posted first class for you so you can view a sample of your selected product before you buy. All products come complete with a 3 Year Guarantee as standard on any purchase.

3 Year Guarantee on All Purchases

Here at Wilsons Blinds we’re so confident about the quality of our products that we offer a 3 year guarantee!

Here at Wilsons Blinds we’re so confident about the quality of our products that we offer a 3 year guarantee!
Here at Wilsons Blinds we’re so confident about the quality of our products that we offer a 3 year guarantee! When you purchase a Wilsons Blinds product, you are investing in a quality product that will stand the test of time. Handcrafted by a highly skilled team in our West Yorkshire premises our blinds, curtains and home furnishings are made using the very best materials and manufacturing methods.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(2,043)

84 reviews in the last 12 months

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Rated 1 out of 5 stars

Blackout is Not a Blackout???

I ordered 2 Blackout Roller blind 1st they didn't execute the payments so after a week or so I had to repeat the order their representative acknowledged they had the order but the payment I made was not executed for some e misfunction,
Now order was delayed.
I couldn't cancel my holiday So when order was delivered I couldn't check it.
After the fitters install them my client discovered that it was not a Blackout as ordered.
Now waiting for their Customer Service to respond.

10 July 2024
Rated 5 out of 5 stars

I've used Wilson blinds quite a few…

I've used Wilson blinds quite a few times, excellent quality, quick delivery and very sturdy blinds. Give them the measurements and you will receive you're blinds ready to fit. With no hassle at all with hanging you're blinds. Great product and great service

2 July 2024
Rated 1 out of 5 stars

Absolutely horrendous

Absolutely horrendous experience from start to finish. Ordered two blinds, one of which was defective. Back and forth with customer services, and I mean back and forth to 'prove' the fault. Was told that the production team said it was my fault in the way I'd installed the louvres to the runner. Was told at one point that a replacement was being shipped, proceded to wait 2 weeks for it to arrive. Finally became impatient and messaged customer services to find out that it hadn't been processed and that they required videos of the problem: the blinds don't open fully. I sent those videos 2 weeks ago now and have just received a replacement today. The replacement works but it has a slight dent in the top, which honestly i'm just going to deal with rather than go through the pain of sorting anything out with this terrible company. 6 weeks it's been since the blinds first arrived, absolute farce.

20 June 2024
Unprompted review
Rated 5 out of 5 stars

The blinds are really lovely and I love…

The blinds are really lovely and I love the tapes on them. They took quite s while to come and I was told they needed some parts. However they then arrived within 2/3 days which was great, I wouldn’t hesitate to order from Wilson’s again!

11 June 2024
Rated 4 out of 5 stars

Nice blinds

Nice blinds. have five already and went to buy a sixth one. Sadly they have increased in price quite a lot which has made me hesitate. last blind cost £55 but now the same blind is £79.

19 January 2024
Unprompted review
Rated 1 out of 5 stars

Samples don't arrive

I placed an order for a sample mid August which never arrived, I emailed and they said they would sent it again but still nothing arrived. I emailed to check the address was correct and they said it was but never follow up to make sure I had received it so I placed a second order a week ago and I am still waiting in anticipation.

13 August 2023
Unprompted review

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