Wilsons Blinds Reviews 

2,043
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, beautiful aesthetic appearance, and the incredibly straightforward online ordering process that makes purchasing new window treatments completely seamless. People also warmly appreciate the extremely reliable delivery service and the consistently helpful customer support provided throughout their entire online shopping journey. Some reviewers were not happy with occasional quality control oversights that negatively affected the final condition of their delivered goods. A few individuals specifically noted receiving items featuring missing parts, incorrect sizing measurements, or damaged packaging that resulted in frustrating installation and setup delays.

What people talk about most

Product

Customers had positive experiences with product, highlighting the great quality fabrics and perfect fit.... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the products are well made and... See more

Order

Customers consistently note positive experiences with order processes, highlighting simple instructions and... See more

Delivery service

Users describe positive interactions with delivery_service, noting prompt shipping times and arrival within... See more

Service

Clients share positive opinions on service, highlighting great and efficient experiences from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order. Customer Services Team are responsive. Fitting instructions (online) are easy to follow. Support bracket design makes the blinds easy to install. All in all I would recommend. Have in... See more

Rated 5 out of 5 stars

Very impressed in the shutters in quality and appearance, both fitted within 1hr, has greatly reduced the heat this week in the room, highly recommend would use again A big shout-out for the cour... See more

Rated 5 out of 5 stars

The blinds look exactly like they did on the website, so I am really pleased with them. The instructions on how to measure were super clear. I was kept well informed of the ordering/ delivery pr... See more

Rated 5 out of 5 stars

Decent quality blinds at a reasonable price. Ordered some replacement slats, for our vertical blinds, which we purchased several years ago. The new slats arrived in good time and look great. Easy to... See more

Company replied



Company details

  1. Blinds Shop
  2. Curtain Store
  3. Curtain Supplier and Maker
  4. Lamp Shade Supplier

Information provided by various external sources

From our dedicated facility in West Yorkshire, we manufacture over 3000 interior furnishings each week. All products are handmade in-house by our talented team, who use only the finest materials and proven manufacturing methods. Our collection of window dressings, including wooden and aluminium Venetian blinds, Roman blinds, roller blinds, vertical blinds, roof blinds and curtains, plus homeware accessories, are defined by quality and craftsmanship, guaranteed to stand the test of time whilst looking and feeling luxurious. With thousands of styles, fabrics and colours on offer, we’re confident that we offer the best selection of blinds and curtains online in the UK. We also offer a free sample service posted first class for you so you can view a sample of your selected product, along with a 3 Year Guarantee as standard on any purchase.

Wilsons Blinds - A Precise Fit Every Time

Written by the company

Free Samples
We offer a free sample service posted first class for you so you can view a sample of your selected product before you buy. All products come complete with a 3 Year Guarantee as standard on any purchase.

3 Year Guarantee on All Purchases

Here at Wilsons Blinds we’re so confident about the quality of our products that we offer a 3 year guarantee!

Here at Wilsons Blinds we’re so confident about the quality of our products that we offer a 3 year guarantee!
Here at Wilsons Blinds we’re so confident about the quality of our products that we offer a 3 year guarantee! When you purchase a Wilsons Blinds product, you are investing in a quality product that will stand the test of time. Handcrafted by a highly skilled team in our West Yorkshire premises our blinds, curtains and home furnishings are made using the very best materials and manufacturing methods.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(2,043)

84 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

The delivery of my blind by the courier

The delivery of my blind by the delivery company was atrocious. I arranged for the delivery for the 20th September for both deliveries but instead the company delivered one on the 17th and although it was to be sign for which as impossible as I was on holiday, they dumped it at my door and asked I had signed for it. Then the second blind which they did deliver however it was not to me, it was to one of my neighbours which again I hadn’t asked them to do. Complete fiasco.

23 September 2024
Rated 5 out of 5 stars

Beautiful blinds

The ordering was so easy the delivery was on time and the actual blinds are beautiful made completely to sizeings given they look so so good we are more than happy with the whole process and and the beautiful blinds will definitely be our go to company for any blinds that we require

27 August 2024
Rated 5 out of 5 stars

From a very satisfied customer

I have dealt with this company over quite a number of years and have always been delighted with my purchase. Excellent product and service and advise when required. Would definitely recommend.

19 August 2024
Rated 5 out of 5 stars

Replacement window blinds needed for bathroom…

Replacement window blinds needed for our bathroom, great to find Wilson who made the 1st one 11 yrs ago still in business. Size was on the old header rails, ordering was easy, delivery time acceptable, even the brackets were the same. Great price too. Winner on many fronts.

7 August 2024
Rated 5 out of 5 stars

We found the whole experience very…

We found the whole experience very straight forward, we had one query, prior to placing our order, this was answered clearly and concisely when we phoned Wilsons Blinds. Our blinds, arrived a few days prior to the delivery date quoted, we were made aware of that via an email. The blinds were delivered by DPD, their tracking service was very informative and it was easy to change the delivery date with them, as we were not available on the date arranged. The blinds were very easy to install and the quality is extremely good. We ordered the faux wood 50mm slat venetiian blinds in Crystal White, they are lovely, we couldn't be more pleased. Thank you Wilsons!

26 July 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look