Dear sir/madam, I place the order for laser machine and the order No #R1069 still i have not received any mail confirmation for the order. I have place the order on 7-8-2022 still am waiti... See more
Willingshub
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See what reviewers are saying
same to me as well. ordered on august, the tracking platform had been showing like (information received-Item En Route to Postal Facility). But now it shows (item number incorrect or tracking statu... See more
Bought a laser engraver through Desire Markets an advertisement on Facebook in September, same story tracking doesn’t work , got a response in October blaming Covid-19. Now the website is gone and n... See more
Should be - 5 Star. A total scam. same thing happened to me, and its from Facebook ads as well. seems this type of scam happens often from Facebook ads. did a lit... See more
BAD SERVICE - I want my money back!…
Ordered Laser engraver in September 2020.
Multiple e-mails sent requesting proof of delivery.
Not a single decent response. They have a standard template asking you to be patient for your delivery. I have waited over 8 weeks for delivery. They have stopped replying to my e-mails. DO NOT TRUST THEM - DO NOT BUY ANYTHING FROM THEM!
Their standard response:
Shipping & Delivery Time
It takes normally 2-4 Weeks for Express shipping & 3-5 weeks for standard shipping to all countries, once we get order normally ships out in 3-5 days
Beware of Willings Hub
I had the same experience as others that wrote a review on here. Willings Hub would call me "Dear" and tell me to "Have patience". Ordered the laser engraver back in August and it never arrived. Very disappointed.
TOTAL FRAUDULENT SCAM....
Ordered on august 2nd. Nothing but excuses and fake tracking number since then. Unable to get reply to emails etc. Reported to my card company as fraud. DO NOT USE THIS COMPANY AT ALL - TOTAL SCAM!!!!
Scam business
Scam business, calling you dear and a fake tracking code which shows it arriving apparently in your wn country. Lucky I bough with a credit card, and I am in the process of claiming my money back from this fraudulent business.
good lesson
I ordered 89$ laser cutter from this seller, and later I found so many things appalling.
(1) The seller uses pretty much same photos and video with other maker who is currently crowdfunding. You may have a look at cubiio 2 at kickstarter.com and have your own opinion.
(2) The seller instantly provided a tracking number which shows the goods was departed from Chinese official postoffice. However the last update of delivery was on Sep 6th, the goods arrived in Australia local center. It was 40 days ago. No more further reply from this seller.
(3) If you open the seller's homepage, and press F12. You will find out "shopify" among the codes shown on the right. I am thinking their homepage is possibly supported by ecommerce company "shopify". You may consider lodging an inquiry to shopify about one of their possible fraud merchants.
(4) In UK, there is a company registered under the name of Willings Hub Ltd. Not sure if they are exactly the same one, you may consider reporting to related organization for investigation or confirmation.
Scam
Scam! I order 2 months ago and they send same email calling you dear and to have patience. Usually the shipping are 2/3 weeks. Now i just understand they scam me, They steal my money. 89 dollars gone
Absolute scam
Absolute scam, nothing but email excuses calling you “dear”
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