Ordered a diamond ring on Wednesday and received it on Friday. OMG it’s gorgeous! I have been looking for baguette style for ages, William May came up on my phone and I found my dream ring. The choi... See more
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Review summary
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Amazing service From start to finish, William May have gone above and beyond to find the right pieces of jewellery for myself and my partner, customer service is the best Prices are extremely comp... See more
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Item recived as described, quick delivery with tracking provided. I was also able to reserve another item using lay service where I could pay a deposit and pay off for item so do not miss out on it. V... See more
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Received the gold chain. Very pleased with it. Had a problem with DPD driver saying he was unable to find my address on first delivery date ? Spoke to Marina, she was very helpful and arranged re-deli... See more
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Company details
About William May Jewellers
Written by the company
For almost 200 years we have been providing our treasured customers with specialised, highest-quality watches and pre-loved jewellery. We’re extremely proud of our established reputation for putting the customer service experience first in everything we do.
Why Buy Pre-Owned Jewellery
Are you in the market for exquisite jewellery but haven't considered the option of buying pre-owned? It's time to broaden your horizons and explore the realm of pre-owned jewellery.
Want Vintage Jewellery?
Discover our unique collection of vintage jewellery at William May, offering character-filled pieces you won't find on the high street.
Finance Options Available
Whether you're looking for flexible payment plans, low-interest loans, or tailored options to suit your budget, we’ve got you covered. Explore our offerings and discover how we can make your financial journey smoother and stress-free.
Have you found the perfect ring, but it’s just not the perfect size for you?
Not to worry, here at William May our inhouse jewellers are able to resize rings, ensuring the most comfortable fit for your new or personal rings.
Dive into our newest additions; an ever-changing catalogue where every piece tells a story of elegance and refinement. Our curated selection features an array of treasures, ranging from timeless pre-loved necklaces to exquisite brand-new bracelets. Whether you're drawn to the nostalgia of vintage charm or the allure of contemporary design, there's something here to captivate every style sensibility. Embrace the opportunity to elevate your wardrobe with pieces that resonate with your individuality and taste.
Written by the company
FREE Delivery*
FREE Express Delivery On Orders Over £250
Free on orders over £250. Delivery within 1 working day after dispatch. Express delivery in the following places will take 3 working days: Northern Ireland, Isle of Man, Scottish Highlands
Contact info
192 Rochdale Road, M407RA, Manchester, United Kingdom
- 0161 205 3575
- enquiry@william-may.co.uk
- www.william-may.co.uk
4.9
Excellent
13K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great experience and product
Easy website to navigate, prompt delivery, description and photography accurate.
15 May 2026
Reply from William May Jewellers
Hi Gail,
Many thanks for your lovely review.
It's amazing to know that you found our website easy to use and that the jewellery was exactly as described and met your expectations.
Thankyou for your support and we hope to welcome you back again soon.
- William May Jewellers.
My order arrived in a couple of days
My order arrived in a couple of days, very well wrapped and presented in a lovely gift box.
20 May 2026
Reply from William May Jewellers
Hi Julie,
Thank you for your kind words.
It's great to hear that your order arrived quickly with you and was well packaged and presented.
We appreciate your feedback and support and hope to welcome you back again soon.
- William May Jewellers.
Fabulous
Fabulous, got two pairs of earrings for my daughter. They arrived quickly, signed for delivery and the earrings are lovely.
15 May 2026
Reply from William May Jewellers
Hi,
Thank you so much for your kind words.
We are so pleased to hear your order arrived quickly and your daughter loves both pairs of earrings.
We appreciate your support and look forward to welcoming you back again soon.
- William May Jewellers.
Reply from William May Jewellers
Hi,
Many thanks for your 5-star review.
We are thrilled that you found the process shopping with us easy and received your parcel quickly.
Thank you for shopping with us and we hope to see you again soon.
- William May Jewellers.
Fantastic service.
I have bought items from this company before. I've always been very happy with the items I've bought and the service they provide. This time was no different.
I certainly recommend William May to others.
18 May 2026
Reply from William May Jewellers
Hi Julia,
Thank you so much for your kind words.
We are so pleased to hear you'd recommend us to others and that you are been so pleased with all of the purchases.
We truly value your continued support and hope to welcome you back again soon.
- William May Jewellers.
Very happy all round
11 May 2026
Reply from William May Jewellers
Hi Maria,
Thank you for your 5-star review.
We are pleased to hear you are happy with your experience shopping with us.
We value your support and hope to serve you again soon.
- William May Jewellers.
Gold necklace
I purchased a beautiful gold necklace and crucifix from William May, with the help of Daniel and Jack who were very attentive and professional. I originally bought a different necklace but decided it was unsuitable. The return and exchange wasn’t a problem whatsoever and with help of both Daniel and Jack I was able to find exactly what I wanted. I wouldn’t hesitate to purchase from this company again. It was a pleasure and thank you for all of your help, I’m one happy customer 😊.
11 May 2026
Reply from William May Jewellers
Hi Joanne,
Many thanks for your wonderful review.
We are so pleased to hear Daniel and Jack was able to assist you so promptly with your exchange and ensure your new order was dispatched and arrived with you so quickly.
We understand the importance of exceptional customer service so it's amazing to hear we was able to meet your expectations.
We truly value you shopping with us and we look forward to welcoming you back again very soon.
- William May Jewellers.
Very nice as on the photo
Very nice as on the photo. I love buying from William May. Everything I bought from them is fantastic.
11 May 2026
Reply from William May Jewellers
Hi Tredi,
Thank you so much for your kind words.
We are so pleased that you are happy with your purchase and to hear you have continually had great experiences shopping with us.
We appreciate your continued support and we hope to serve you again soon.
- William May Jewellers.
The customer service team were…
The customer service team were outstanding. The returns policy was great. The items were in very good condition.
8 May 2026
Reply from William May Jewellers
Hi Victoria,
Thank you so much for your kind words.
We are very pleased to hear you are so happy with the customer service we provide. We understand how important great customer service is, so it's amazing to know we could meet your expectations.
Many thanks for your support and we look forward to your next visit.
- William May Jewellers.
Super service and product
The service received after I had placed the order was superb. Response within 30 minutes (max) of questions I asked about packing/delivery etc. Very professional. The quality of the product purchased was excellent too.
13 May 2026
Reply from William May Jewellers
Hi,
Many thanks for your wonderful review.
We are so pleased to hear you had a great experience shopping with us and any questions you had were answered promptly. It's great to know you love the piece and the quality of the jewellery.
We truly value your support and we hope to welcome you back again.
- William May Jewellers.
Amazing experience and fast delivery
Amazing experience and fast delivery. So happy with my purchase after 16 years of searching I found the ring I lost!
15 May 2026
Reply from William May Jewellers
Hi Sheena,
Thank you so much for your kind words.
It's amazing to hear you had a great experience shopping with us and was able to find the perfect piece you had been search for.
We appreciate you shopping with us and we hope to serve you again soon.
- William May Jewellers.
Reply from William May Jewellers
Hi Julia,
Many thanks for your 5-star review.
We are thrilled to hear you are so pleased with the service we offer and that your order arrived quickly with you.
We value your support and look forward to welcoming you back again soon.
- William May Jewellers.
Excellent service and quality of jewellery
Having never bought a piece of jewellery online I was nervous. I can't praise William May highly enough for their excellent service. From ordering the item to delivery it was faultless. And the quality of the jewellery I bought is exactly as stated on their website. A special thank you to Jack who was patient with me throughout, answering my endless queries over the phone and email. It is not just service but kindness that made it a great experience.
20 May 2026
Unprompted review
Reply from William May Jewellers
Hi,
Many thanks for your amazing review.
We are thrilled to hear you had such an amazing experience shopping with us and that Jack was able to assist you with any questions/queries that you had about the jewellery so you can make sure it was the perfect piece.
We understand the importance of exceptional customer service so it's fantastic to hear with was able to exceed your expectations.
We truly appreciate you shopping with us and we hope to welcome you back again soon.
- William May Jewellers.
Amazing 100% Recommended
The customer service was excellent, and the pre owned product i bought was in pristine condition and looked brand new. Very very happy 😊
14 May 2026
Reply from William May Jewellers
Hi Hayley,
Many thanks for your kind words.
We are so pleased to hear you are happy with our customer service team. We understand the importance of exceptional customer service and it's amazing to know we could meet your expectations.
We are happy to hear you love your jewellery and we truly appreciate you shopping with us.
- William May Jewellers.
Had a few lovley pieces and defo be back
Love the jewellery my husband bought me a witch pendant and chain few years ago and I absolutely love it not faded not broke and wear it every day. So when I was looking for another ring I bought my self one made up with it exactly like the picture perfect fit and quick delivery in lovley box and bagged x
8 May 2026
Reply from William May Jewellers
Hi,
Many thanks for your lovely review.
We are thrilled to hear you have been so pleased with all of your orders with us and they was able to meet your expectations.
We truly appreciate your continued support and with look forward to welcoming you again soon.
- William May Jewellers.
Reply from William May Jewellers
Hi Olive,
Thank you for your 5-star review.
We are very happy to hear you are pleased with the quality of the jewellery we sell.
We appreciate your support and home to serve you again soon.
- William May Jewellers.
All excellent
All excellent, as usual. Just love the vintage range.
Thank you. Sincerely Wendy
5 May 2026
Reply from William May Jewellers
Hi Wendy,
Many thanks for your kind words.
It's amazing to know you continue to be pleased with our service and the jewellery we offer.
We truly appreciate your continued support and look forward to your next visit.
- William May Jewellers.
Good variety if stock
Good variety if stock, good quality items, Clear descriptions, Clear images of the item, quick and easy check out and quick delivery, good value for money and easily accessible
11 May 2026
Reply from William May Jewellers
Hi Nicki,
Many thanks for your wonderful review.
It's amazing to hear you are so pleased with our variety of jewellery and the pictures and descriptions with provide for each piece. We are so pleased we was able to meet your expectations and that you love your jewellery.
We value your support and we hope to welcome you back again soon.
- William Mays Jewellery.
safe shopping
I love shopping here. Used jewelry in perfect condition. Cheaper than new. Very fast delivery via secure couriers.
5 May 2026
Reply from William May Jewellers
Hi Anna,
Many thanks for your kind words.
We are thrilled to hear you love shopping with us and that your jewellery is in great condition.
We appreciate your continued support and look forward to your next visit.
- William May Jewellers.
My new ring
Ring was delivered in 2 days my ring was really nice and well worth the money I paid for it William Mays always deliver and at competitive prices
8 May 2026
Reply from William May Jewellers
Hi Lesley,
Thank you for your wonderful feedback!
It is our ultimate goal to provide top quality jewellery at great value and to hear you are so pleased is so heartwarming.
If you ever need assistance in the future, please don't hesitate to reach out.
-William May Jewellers.
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