Zak B went above and beyond to provide excellent customer service. I was trying to create a solution to an issue and he helped to sense check my ideas. I purchased 3 items and he explained the returns... See more
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Zak B went above and beyond to provide excellent customer service. I was trying to create a solution to an issue and he helped to sense check my ideas. I purchased 3 items and he explained the returns... See more
Company replied
I needed sanding discs for my Dewalt sander. I went to a member of staff who made eye contact with me with the hope I could be pointed in the right direction. There was an assortment of discs which w... See more
Company replied
I tried to make an appointment booking, and was not sent a link to the online meeting. No effort made by the branch to follow up. I've made another booking but again have not been sent a link to the m... See more
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Rosh was incredibly helpful in helping our local community group. We can’t wait to use our new equipment on the next community event. Thank you Rosh and Wickes! Friends of Poulters Park and Revesby... See more
Company replied
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Kimpton Way, Unit 1, K2 Trade Park, Sutton, Surrey, SM3 9QS, United Kingdom
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I just have to mention the service I received from Young Dave and Amy. The help and support they offered was impeccable. Nothing was too much for them. They made my visit to the store enjoyable. I know who I'll be looking out for next time I visit and need help with anything.

Reply from Wickes - Sutton
A great service given by young dave advice given on a delivery which happened with no problems. He’s a credit to your company.

Reply from Wickes - Sutton
I've been helped by Young Dave from the Sutton branch. He was very helpful with suggestions and showing around. He made my experience at Wickes memorable. I'm definitely coming back. I really love this shop full of chilled shop assistants and Young Dave is a great asset.

Reply from Wickes - Sutton
Went to the Sutton Branch today.
Will and Dave were particularly helpful in helping me pay and load items into the van.
Friendly, professional, courteous and very helpful. Made the experience a good one and a good start to the day.

Reply from Wickes - Sutton
Excellent service by Shakira
Took the time to check all contents were present in the opened box

Reply from Wickes - Sutton

Reply from Wickes - Sutton
Really good personal and good prices !!!
Thank you Wickes

Reply from Wickes - Sutton
Very good and quick service, thank you very much

Reply from Wickes - Sutton
Shakira was very helpful. She patiently made several changes to the order as requested. Very satisfied with the service.

Reply from Wickes - Sutton
Just had a great experience at Wickes Kimpton Park - absolutely first class customer service from David - helped me with my enquiries- very knowledgeable and helpful! Thank you!!

Reply from Wickes - Sutton
I came to order a new kitchen for my daughter’s flat. I had all of the measurements but needed a little guidance and the lady that helped me …Ria, was absolutely superb. She showed me everything I needed and helped the choose the best value. I couldn’t fault the service and thank you Ria….. for a job very well done

Reply from Wickes - Sutton
Great customer service and help with choosing the best option by Rachel Camilleri.

Reply from Wickes - Sutton
After a mess up and failed delivery yesterday, I called the store as I was really annoyed (but not rude) I was helped, by Anna, Kiran & finally Lara who managed to put things right and get my itmes to me first thing this morning. The customer service was excellent and I want to thank them for their efforts and for putting right the mistakes made by their delivery service.

Reply from Wickes - Sutton
I recently had the pleasure of being assisted by Chris Mosengo, and I cannot express enough how grateful I am for his exceptional service. From the moment I reached out with my concerns, Chris listened attentively and showed genuine empathy towards my situation. He swiftly provided a practical solution and went above and beyond by arranging for the missing item to be delivered as soon as possible.
Chris's professionalism and dedication to customer satisfaction were truly commendable. He not only resolved my issue efficiently but also made the entire process stress-free and pleasant. His prompt and proactive approach made all the difference, and I felt valued and respected as a customer.
Thank you, Chris, for your outstanding support and for turning a frustrating experience into a positive one. Your commitment to excellence is truly appreciated, and I highly recommend your services to anyone in need of reliable and empathetic assistance. Keep up the great work!

Reply from Wickes - Sutton
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