Zak B went above and beyond to provide excellent customer service. I was trying to create a solution to an issue and he helped to sense check my ideas. I purchased 3 items and he explained the returns... See more
Company replied
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I needed sanding discs for my Dewalt sander. I went to a member of staff who made eye contact with me with the hope I could be pointed in the right direction. There was an assortment of discs which w... See more
Company replied
I tried to make an appointment booking, and was not sent a link to the online meeting. No effort made by the branch to follow up. I've made another booking but again have not been sent a link to the m... See more
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Rosh was incredibly helpful in helping our local community group. We can’t wait to use our new equipment on the next community event. Thank you Rosh and Wickes! Friends of Poulters Park and Revesby... See more
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Company details
About Wickes - Sutton
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Kimpton Way, Unit 1, K2 Trade Park, Sutton, Surrey, SM3 9QS, United Kingdom
- +442086418765
4.7
Excellent
160 reviews
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This company invites their customers to review, whether positive or negative
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Amass was amazing and helped us when we…
Amass was amazing and helped us when we needed it most
12 March 2025
Unprompted review
Reply from Wickes - Sutton
Hi Nigel, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Amass in our store and that they provided you with useful advice. -AH
Excellent costume service of Amy and Ria from design team
Excellent costume service of Amy and Ria from design team.
I’ve been visiting Wickes recently in and out, trying to plan our new kitchen.
On Monday 3/3/25 after work not long before closing time I popped in again with some questions. Despite end of the day Amy and Ria was giving me advice and support fully engaged with great patient. They deserve a very nice five star review. This is what I call excellent costumer service. Thank you Amy&Ria.
QN:08531620
3 March 2025
Unprompted review
Reply from Wickes - Sutton
Hi Judit, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Amy and Ria and how pleased you are with the service they provided. We do greatly appreciate this feedback and hope that you enjoy your new space. - FB
Great Customer Service from Keston
Great Customer Service from Keston
Had a great experience at Wickes thanks to Keston. Unlike many staff who seem temporary and unsure about stock, he actually knew what was available, even going to the back to find an item for me. On top of that, he helped me with other items and even took the time to assist me to the entrance. It’s refreshing to see someone who knows the store well and genuinely wants to help. Great service!
9 March 2025
Unprompted review
Reply from Wickes - Sutton
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Keston in our store and that they provided you with useful advice. -AH
One of your staff whose name was Paul…
One of your staff whose name was Paul was very helpful and informative. He gave me some very useful info and was happy to take the time to talk to me.
Very nice, friendly guy.
1 March 2025
Unprompted review
Reply from Wickes - Sutton
Hey David, thank you for your five-star review, and I'm glad that you enjoyed the service from Paul in our Sutton store! - Dylan
Excellent customer services at Sutton Wickes
We purchased 21 packs x 25 kg of tiles today from the Wickes Sutton store and had an excellent experience. The manager and the entire team were incredibly friendly, professional, considerate and attentive.
Also special thanks to young gentleman, Callum who assist us upload all heavy tiles into the car. Callum was extremely helpful, polite and hardworking, We saw him always willing to lend a hand especially to senior citizens in heavy product.
The good store management and whole team also deserves credit for their dedication and excellent service.
Wickes Sutton is a fantastic store with outstanding customer service, and it is always a pleasure to shop here!
2 March 2025
Unprompted review
Reply from Wickes - Sutton
Hi Liza, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Smoke alarms
Paul in the Sutton store was very helpful , and helped me locate the smoke alarms , that were stored in the high value storage cupboard
26 February 2025
Unprompted review
Reply from Wickes - Sutton
Hi , Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Ria was very helpful with my inquires…
Ria was very helpful with my inquires about kitchens
21 February 2025
Unprompted review
Reply from Wickes - Sutton
Hey Mhairi, thanks for your amazing review and I'm delighted that Ria was helpful with your kitchen inquiry in our Sutton store! - Dylan
Reply from Wickes - Sutton
Hey Dan, thanks for your positive feedback, and I'm glad you enjoyed the service in our Sutton store! - Dylan
What a great service Dave on the…
What a great service Dave on the counter was very helpful with my order couldn't recommend him enough
24 February 2025
Unprompted review
Reply from Wickes - Sutton
Hey Dan, thanks for your amazing feedback and I'm glad that you enjoyed the service from Dave in our Sutton store! - Dylan
Angela was very knowledgeable and…
Angela was very knowledgeable and helpful. Explained everything very well
24 February 2025
Unprompted review
Reply from Wickes - Sutton
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Angela in our store and that they provided you with useful advice. -AH
staff were very polite and helpful
23 February 2025
Unprompted review
Reply from Wickes - Sutton
Hi Vince, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience in our store and that they provided you with useful advice. -AH
Great to see David back
Great to see David back, he is always very friendly and extremely helpful.
23 February 2025
Unprompted review
Reply from Wickes - Sutton
Hi Chez, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with David in our store and that they provided you with useful advice. -AH
Adam was really helpful with the paint…
Adam was really helpful with the paint and signing me up for TradePro
17 February 2025
Unprompted review
Reply from Wickes - Sutton
Hi Samuel, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
I found Paul to be very helpful but…
I found Paul to be very helpful but needed his advice because he seemed to be the go to person for more obscure products.
15 February 2025
Unprompted review
Reply from Wickes - Sutton
Hey Frege, thanks for your feedback, and I'm glad that Paul was helpful in our Sutton store! - Dylan
Knowledgeable staff
Used this store a few times over the past couple of weeks. Really helpful staff. Spoke to Sam for spray paint advice. He helped find the correct start to use for my project. I will use this store for all my DIY needs in the future. Everyone I've spoken to has been really friendly and knowledgeable.
30 January 2025
Unprompted review
Reply from Wickes - Sutton
Hi Michelle, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Sam in our store and that they provided you with useful advice. -AH
Sirwan was very helpful
Sirwan was very helpful. Found the two items I was looking for without trouble.
Top man.
11 February 2025
Unprompted review
Reply from Wickes - Sutton
Hi Mark, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Wickes Sutton
Went into to have a look at the flooring to get ideas on what one we wanted to do in the living room and dining room. Cian was kind enough to give some of his time to help give a rough idea of how many boxes and how much underlay we would need. Staff at Sutton are wonderful
5 February 2025
Unprompted review
Reply from Wickes - Sutton
Hi, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Cheerful, helpful staff
Staff member Paul, at the Sutton branch, made sure I found everything I needed.
5 February 2025
Unprompted review
Reply from Wickes - Sutton
Hi Consumer, We're so happy to hear that Paul provided you with such a positive experience. We strive to ensure our customers have a great experience at our stores, and we're glad that Paul was able to help you find everything you needed. - SF
Angela was very prepared when we came…
Angela was very prepared when we came in to look at the final design of the kitchen. Speedy and insightful. Would recommend the anyone looking for kitchen designs.
1 February 2025
Unprompted review
Reply from Wickes - Sutton
Hey Rodrigo, thanks for your five-star review, and I'm glad that you enjoyed the service from Angela throughout your kitchen design. It makes us proud you would recommend us and enjoy your new space! - Dylan
Today I met Paul.
Today I met Paul.
So helpful and polite. Here's a member of staff you should cherish.
25 January 2025
Unprompted review
Reply from Wickes - Sutton
Hi Debbie, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Paul in our store and that they provided you with useful advice. -AH
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