Wickes - Perry Barr Reviews 

691
•
TrustScore 5 out of 5

4.9

Aldridge Road, Tameside Business Park, Perry Barr West Midlands, B42 2ET, GB

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See what reviewers are saying

Rated 1 out of 5 stars

Very disappointing experience with the bathroom installation. Wickes should send someone out first to price up the fitter before moving forward with plans. It has left us feeling really upset with th... See more

Company replied

Rated 5 out of 5 stars

Not being much of a DIY person I often struggle to explain adequately what it is exactly I’m looking for. Yesterday was no exception. I wanted “one of those things to test for electrical sources, like... See more

Company replied

Rated 5 out of 5 stars

I was served from priya and with help jas pinny they all got me sorted with trade account which came in useful when buying my items with 10% discount all ladies were very friendly and helpful

Company replied

Rated 5 out of 5 stars

Was in store yesterday and needed help looking for shelf fitting brackets for kitchen cupboard , Pinny explained that unfortunately do not stock what we required . She then helped with ti calcul... See more

Company replied


Company details

  1. Hardware Store
  2. also in
  3. Bathroom Supply Store
  4. Kitchen Supply Store
  5. Solar Energy Company

About Wickes - Perry Barr

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Aldridge Road, Tameside Business Park, Perry Barr, West Midlands, B42 2ET, United Kingdom

  • +441213324330

4.9

Excellent

TrustScore 5 out of 5

691 reviews

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4.9

All reviews

(691)

14,688 reviews in the last 12 months

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Rated 5 out of 5 stars

Seans an asset to you

Attended today, Staff member called Sean was extremely helpful, made my experience a delight. He’s an asset to you.
Thanks again Sean.

2 September 2026
Unprompted review
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Reply from Wickes - Perry Barr

Hi Gemma, We're so pleased to hear about your positive experience! It's wonderful that a Sean was extremely helpful and made your visit a delight. We appreciate you sharing your kind feedback. - FC

Rated 5 out of 5 stars

Went to the store not knowing what or…

Went to the store not knowing what or where I was looking for was helped by Sean who was really helpful and polite a credit to the store

27 August 2026
Unprompted review
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Reply from Wickes - Perry Barr

Hi Martin, We're so pleased to hear that Sean was really helpful and polite during your visit. It's wonderful to know they were a credit to our store. - Sean

Rated 5 out of 5 stars

Was struggling to find the right size…

Was struggling to find the right size timbers but Sean got me sorted within minutes.

1 September 2026
Unprompted review
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Reply from Wickes - Perry Barr

Hi Craig,

We're happy to hear Sean was able to quickly assist you in finding the right timber sizes. We appreciate your feedback! -Ellysse

Rated 5 out of 5 stars

Helpful staff

Priya was lovely and helped me find everything I needed

29 August 2026
Unprompted review
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Reply from Wickes - Perry Barr

Hi Cos, Thank you for your review about your recent visit to our Perry Barr store and in particular how helpful you found our colleague Priya. We appreciate your business

Rated 5 out of 5 stars

My Preferred Wickes

By far my preferred Wickes store to shop at in and around Birmingham.
The staff are approachable and happy to help.
A special mention to Teresa, Julie and Pinny who know about service with a smile.

2 September 2026
Unprompted review
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Reply from Wickes - Perry Barr

Hi Ant, We're so pleased to hear that our store is your preferred choice and that our team members are approachable and happy to help. It's wonderful that you had such a positive experience with our colleagues, who provide service with a smile. -LG

Rated 5 out of 5 stars

Very friendly staff provider good…

Very friendly staff provider good services

2 September 2026
Unprompted review
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Reply from Wickes - Perry Barr

Hi Deep, Thank you for your wonderful review! We are so pleased to hear that you found our staff to be friendly and that you received good services. We truly appreciate your kind feedback. - Sean

Rated 5 out of 5 stars

Regular customer at Perry Barr

Regular customer at Perry Barr. Always lovely service from pinny and julie

2 September 2026
Unprompted review
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Reply from Wickes - Perry Barr

Hi Waqar, We're so happy to hear that you consistently receive such lovely service from Pinny and Julie. Thank you for sharing your positive feedback with us! - Sean

Rated 5 out of 5 stars

Always good service especially from…

Always good service especially from julie who is always really helpful 👍

2 September 2026
Unprompted review
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Reply from Wickes - Perry Barr

Hi Adam, Thank you for your wonderful review! We are so pleased to hear that you consistently receive good service, and we're especially delighted that Julie is always so helpful. - FC

Rated 5 out of 5 stars

Today great service serve by pinny and…

Today great service serve by pinny and priya .
Thanks wickes

1 September 2026
Unprompted review
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Reply from Wickes - Perry Barr

Hi Gury, Thank you for your wonderful review! We are so pleased to hear that Pinny and Priya provided great service during your visit. - Sean

Rated 5 out of 5 stars

Very competitive staff excellent service

Very competitive staff excellent service

1 September 2026
Unprompted review
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Reply from Wickes - Perry Barr

Thank you for taking the time to share your review. We are so glad to hear that you found our staff to be excellent and our service competitive. We truly appreciate your kind words. -AK

Rated 5 out of 5 stars

Only people available on the shop floor…

Only people available on the shop floor (seems bad) however the service they provided was top notch! Barni and sherriden (took a picture of his name badge so I could spell the name correctly) we're ever so helpful and couldn't do enough for me and my daughter, despite our lack of knowledge and common sense, we left the store with everything we came for (and more) asset to the store, thankyou both!

31 August 2026
Unprompted review
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Reply from Wickes - Perry Barr

Hi Deb,

We're so pleased to hear about your positive experience in our store! It's wonderful that Barni and Sherriden were so helpful and went above and beyond to assist you and your daughter. We truly appreciate your kind words about the excellent service you received. -Ellysse

Rated 5 out of 5 stars

Sheridan was very helpful

Sheridan was very helpful, it was bank holiday Monday so nobody wants to be working but you would never had thought it was as he was very approachable, knowledgeable and helpful with helping me purchase the right materials for my house renovation! Slabs, paint, sand and cement! All loaded onto my trolley and into my car! Will be back to Perry barr store regularly if this is the service I recieve

31 August 2026
Unprompted review
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Reply from Wickes - Perry Barr

We are so pleased to hear about your positive experience at our store, Sara! It's wonderful that Sheridan was so approachable, knowledgeable, and helpful, especially on a Bank Holiday. We're delighted she assisted you in purchasing the right materials for your house renovation and loaded them for you. We truly appreciate your kind words and look forward to your next visit. - Andrew

Rated 5 out of 5 stars

Shashi and pinny form wickes perry barr…

Shashi and pinny form wickes perry barr are absolutely brilliant
Excellent customer service and are always ready to assist with every query you may have
No matter how busy they are
I have experience this on many occasions on visiting you store

1 September 2026
Unprompted review
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Reply from Wickes - Perry Barr

We're so pleased to hear about your consistently positive experiences at our store. It's wonderful that Shashi and Pinny's helpfulness and excellent customer service make your visits enjoyable. Thank you for your kind feedback. -AK

Rated 5 out of 5 stars

Bought a kitchen from Perry barr

Bought a kitchen from Perry barr
Smooth service Every thing on the shelf Pinny and Shashi great customer service

1 September 2026
Unprompted review
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Reply from Wickes - Perry Barr

Hi Govinda,

We are so pleased to hear you had such a smooth experience with your kitchen purchase. It's wonderful that Pinny and Shashi provided great customer service. Thank you for your kind words! -Ellysse

Rated 5 out of 5 stars

I was served by pinny and Shashi they…

I was served by pinny and Shashi they were very professional and polite always smiling and they go the extra mile thumbs up to them you truly have a awesome bunch

1 September 2026
Unprompted review
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Reply from Wickes - Perry Barr

Thank you for sharing your positive feedback. We are delighted to hear that Pinny and Shashi were professional, polite, and went the extra mile to assist you. We truly appreciate your kind words. -AK

Rated 5 out of 5 stars

Was served by Pinny at the till

Was served by Pinny at the till, she helped me out with my order for my decking and other materials, she was extremely helpful and knowledgeable

21 August 2026
Unprompted review
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Reply from Wickes - Perry Barr

Hi, L a Shaikh. Thank you for taking the time to share your review with us. We're delighted to see that, Pinny was really helpful and friendly during your visit, making for a great shopping experience. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Had my new kitchen done recently

Had my new kitchen done recently. The kitchen was designed by Wickes Perry Barr Birmingham. I am very happy with my new kitchen. Staff have been great and very helpful with solving any issues very quickly. So happy I will be getting my bathroom done with wicks. Would recommend Wickes Perry Barr if you are thinking of having your kitchen/bathroom installed.

27 August 2026
Unprompted review
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Reply from Wickes - Perry Barr

Hi Sharon, we are so pleased to hear about your positive experience with your new kitchen! It's wonderful that our team was great and very helpful in solving any issues quickly. We are delighted that you are so happy and are considering us for your bathroom. -LG

Rated 5 out of 5 stars

Amazing person brilliant service from…

Amazing person brilliant service from pinny in store… happy with service

26 August 2026
Unprompted review
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Reply from Wickes - Perry Barr

Hi, Sanjeev. Thank you for taking the time to share your review with us. We're really pleased to see that, Pinny provided amazing customer service during your visit, making for a great shopping experience. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Pinny

Pinny, Priya and shashi were very helpful from the start of my journey in Wickes till the end at the checkout excellent customer service skills well done guys.

25 August 2026
Unprompted review
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Reply from Wickes - Perry Barr

We're so pleased to hear that our team members were very helpful from the start of your journey until the end. It's wonderful to know you received excellent customer service! -AK

Rated 5 out of 5 stars

Customer service in perry barr is…

Customer service in perry barr is brilliant. Girls on tills Pinny smashing and angela was so good.

25 August 2026
Unprompted review
Wickes - Perry Barr logo

Reply from Wickes - Perry Barr

We're so pleased to hear that Pinny and Angela provided such brilliant customer service during your visit, George. Thank you for sharing your kind words! - AB

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