Wickes - Perry Barr Reviews 

My mum was having a bathroom fitted by Wickes, Perry Barr. Birmingham in August 2026

From start to finish all wickes staff have been friendly, professional and willing to assist at all times, cant fault any of wickes staff during this process. From bathroom planning to delivery and installing the bathroom. Wickes have been on point.

I would like to thank all staff involved with making mums dream bathroom come to life. And the finished product is amazing.

The customer service and staff were impeccable always approachable.

We would like to thank Andre -who assisted us with the planning/design stages.

Pinny, Angela and Matt who helped us along the way, sorting out the flooring and making us feel at ease answering any queries we had.

And the biggest ‘shout out’ to Nav and his team who installed mums bathroom. From start to finish, they were on time everyday, worked full days, cleaned up, left no mess in the house after they left, no messing about and got the bathroom installed with no problems and he kept mum informed with the bathrooms progress all the time.
Nav and his team are professionals and a credit to Wickes. If you are able to choose your contractor for any installation, pick NAV and his team. Best decision you will ever make. Thanks Nav and Wickes. Job well done xx.

Pinny was an amazing employee and helped us out a lot. Over all happy with their services.

Design was good Andre from Perry Barr.
BUT - how the fitters want you to change your design. Or don’t turn up. Then u get one. Avatar Kitchens. He stuck to the plan.

Then Wickes don’t deliver all your kitchen products. Doors missing.

Tell you to wait a further 2 weeks. Then still don’t send them. They’re not sending you notifications. But updating the fitter? I am the paying customer.

Then there’s the HIPPO bag. They cannot seem to organise a removal. My family dinner had that yellow HIPPO BAG front and centre. After nearly 2 weeks. I contacted HIPPO directly and in less than 24 hours, they moved it.

Would I recommend WICKES Kitchens NO!!

My next project is my bathroom, not from WICKES.

Now you want paying. Compensation is what I need. I was excited about my kitchen, now it’s disappointment.

I went into Wickes and shashi was very helpful And very professional, such a lovely woman thank you again

Shashi was very good guidance and helpful

Sophie staff had helped me as I disabilities great work from staff.

Sean the person who served me went above and beyond.

He knows the products in the store and was able to assist me.

After my recent awful experience at BnQ he proved that staff do know their products

I am now fully converted to Wickes
Thank you Sean x

Hi , I ordered some Suburban black stone and needed delivery asap
As the gardeners finish on Tuesday
I told Dan this . Dan checked the delivery slots available, recommended
a few things , and sorted delivery for Monday .
Thank you Dan for your help

Angela and Shabia were very helpful - I had multiple requests for different items and they helped me through the store! Kind and friendly staff - thank you!

Great experience today in Perry Barr.served by pinny and julie

Great experience at Wilkes Perry Barr today. I was served by Teresa on the paint mixing isle, she was very knowledgeable and helpful, recommending the appropriate type of paint for my job. I would definitely recommend this service to others.

We visited to parry bar branch today and the staff was very helpful . Thank you.

I went to Wickes to buy some cement and one of their staff members (Ryan) was extremely helpful with helping me load the cement in my car! He also helped me find the cement I was looking for. Will be coming back

I've been into Wickes a few times in the last two weeks to get paving slabs, sand and cement. Teresa was there on two occasions and was very polite, pleasant and helpful. She helped me put the slabs onto the trolley and then with another colleague put them in my car. I can't thank her enough as I was with my daughter. Ammaaran was at the till and gave a warm welcome. Thank you Teresa and your colleagues for your friendly customer service and assistance, much appreciated.

Another visit to this store and absolutely mind blown by the knowledge held by the manager, Shaiba. She knew exactly where everything was and when I showed her pictures on my phone of what I needed for delivery, she knew the codes, without looking it up!! I've never seen anything quite like it. I'm pleased she was in today, she was great last time, but today was another level. I hope the upper management realise what a legend they have in this branch.

Visited this branch today and even though it was a very busy atmosphere, I was helped out by Shaiba. I'm an OAP and not very good with lifting or walking around but I told this lady what I needed and she went and got the bags of stones on a trolley and even put them in my car for me. Very helpful and puts the men to shame!

Came in today and had a wonderful experience and great customer service by Teresa eventually got what I needed and had brilliant help by her

I visited Wickes Perry Barr today and was greeted by a lady called Teresa whilst looking for some wall paint. What an absolute credit to the store she is. Bubbly and friendly with a Sense of humour!. Great knowledge of the stores paint and made us feel confident we had made the right choice (we are happy to say we did, we are half we spent the little extra now). A credit to Wickes as we hope to see her there again when we need some advice and service.

Shashi was very helpful. I needed to return something without receipt and she took her time to find me on the system and retrieve my receipt in order to get my refund. Thankyou Shashi

I went ti perry barr store today girls. Was on tills brilliant. Very knowledgeable girls