Wickes - Harlow Reviews 

Went into Wickes Tuesday & was served by Dawn who was very helpful. Helped with a few items that I couldn’t find & great all round customer service!

I go into wickes harlow quite a lot , I thought I would mention the lady Dawn , she always has a smile on her face and is very helpful when you need assistance

Wickes is a great shop and the staff are wonderful. The store itself is pretty good for everything and even has some student offers, which is great for uni prep, but I'd especially like to mention staff member Katie who was very helpful and entertained my chatty nature while at the tills, 10/10 service

I use wickes Harlow on a regular basis
Picked up a click and collect tonight
Dawn served me tonight she is an asset to the company always so happy to help and always has a smile on her face

I had a fantastic experience at Wickes, thanks to Dawn. She provided excellent customer service, was friendly, helpful, and went above and beyond to make sure everything was sorted. Dawn was professional, patient, and a real pleasure to deal with. Thank you for all your help, Dawn — your customer service was truly appreciated!

I had a really positive experience at Wickes, and I’d especially like to mention Dawn, who was incredibly helpful and friendly. She went above and beyond to make sure we were looked after and made the whole experience so much easier.

Dawn was knowledgeable, patient and genuinely lovely. It’s clear that she takes pride in providing great customer service, and her helpful attitude really stood out.

Thank you, Dawn, for all your help! Excellent service, a real credit to Wickes. ⭐⭐⭐⭐⭐

Always have everything we want/need. Normally get served by Dawn who is an asset to your team, always helpful, knowledgeable and happy to help. I don’t believe I’ve ever seen her without her happy bubbly chatty head on, Dawn keep being you, it makes DIY so much better xx

I have done few click & collects & the service has been amazing & quick & the staff members who served me were very polite & afficiant thank you

Dawn In Harlow is very friendly and well spoken every time I enter the shop , always makes me laugh and asks about my day . Lovely lady

Tried to return guttering pipes, clips joins, bends well over £100 worth of stuff, was over my 30 days as was waiting for builders to come back. Refused to let me return even though these are core items sold regularly, non seasonal or perishable. Was happy to accept a credit note but wouldn’t even do that. All parts were in resale quality! 30 days is not long enough, b&q 90 days!!!

Wickes never fail to disappoint they have your full payment up front something I would strongly advise against after after five months of bad service we decided to cancel agreement kitchen had been delivered and stacked around the house making living conditions impossible day after cancelling fitter turned up to start job he ripped kitchen out which is pilled up in front garden and no work done since then after many promises and days trying to contact clever move so we cannot now cancel living in nightmare. Avoid Wickes at your peril

Emma S is brilliant! I come in 5 times a day! For work and she's always smiling and happy to help us. Best worker there by far

Emma s is fantastic and fit

Had a fantastic experience with youth fantastic design and great installation from Richard

I would like to say that we find the most useful information about prices,design,offers and all the details for kitchen. Rebeca Grigoras from Harlow wicks kitchen showroom help us tremendously with the design for our kitchen, showing a lot of skills and knowledge about all types of requests, she give us quotes for different style of kitchen, advising about quality,about style and materials. We are very pleased with the services . thank you very much for all the help and support.

Want to give a big thank you to Dawn in the Harlow store, she went above and beyond to help us with our purchase today. Not experienced customer service on that level for many years. Also to Dylan who was also very helpful.

Dawn, you truly are the most welcoming, loving kindest person I've met. So helpful and knowledgeable. Amazing personality, but also so helpful with our many DIY adventures. Makes us want to go into wickes to buy things- just so we can see her again! A true gem and we are super thankful for all of your help, love and happiness

Mr M Patel delivered goods for my new bathroom project and was really helpful and efficient.

2015 booked in for bathroom and kitchen, was done in a week which was suprise looked nice, but then they never come back to finished things, didn't put new lights up as contracted as time went on things started to come off and fall apart, then found out they had cowboy builders in and sacked them, years later I found this out but no one comes to check if they had done this to us..which they had and now we're having to replace and fix things again, so would never go back and get them to fit anything.

Had 2 recommendations for a Wickes kitchen which I hadn’t even considered. Have to say I have been very impressed by the ranges on offer, discount given & ease of the process of ordering. Great help & service from Rebecca Grigoras (Wickes Harlow) who explained everything in a friendly & welcoming way. Happy to recommend Wickes kitchens & Rebecca & will be using Wickes again for another kitchen later this year. Rebecca Grigoras 5*