Wickes - Handsworth Reviews 

301
•
TrustScore 5 out of 5

4.9

122 Holyhead Road, Handsworth West Midlands, B21 0LL, GB

•

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See what reviewers are saying

Rated 4 out of 5 stars

I have been a Wickes customer for over 40 years. I have been pleased most of the times at Handsworth branch. The staff are helpful and knowledgeable. I was served by Kim, Tracey and Bal, a... See more

Company replied

Rated 4 out of 5 stars

The stock level is ok but there needs to be more replenishment more often. Staff could be a little bit more helpful.

Company replied

Rated 5 out of 5 stars

I have been a loyal Wickes customer for the last 20 years and have visited many of their stores across London. However, the Handsworth West branch stands out as the absolute best for customer service.... See more

Company replied

Rated 5 out of 5 stars

Got all items I wanted. Staff were very helpful. Tracey was wonderful. She guided me through all the steps of downloading Wickes app and setting up my account. She also guided me where the specific pr... See more

Company replied


Company details

  1. Hardware Store
  2. also in
  3. Bathroom Supply Store
  4. Kitchen Supply Store
  5. Solar Energy Company

About Wickes - Handsworth

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • 122 Holyhead Road, Handsworth, West Midlands, B21 0LL, United Kingdom

  • +441215154252

4.9

Excellent

TrustScore 5 out of 5

301 reviews

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4.9

All reviews

(301)

14,688 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service and helpful staff

Brilliant service and helpful staff

4 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi Avinash, Many thanks for your five-star review about our Handsworth store. We are pleased that you found our staff to be helpful and friendly. We appreciate your business.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Very very helpful

4 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi, Thank you for your wonderful five-star review! We are so pleased to hear that you experienced excellent customer service and found our team to be very helpful. We truly appreciate your kind feedback. - FC

Rated 5 out of 5 stars

Excellent service

Excellent service

4 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Thank you for taking the time to leave your review, we are glad you received excellent service. -AK

Rated 5 out of 5 stars

Been to handswoth wickes to buy sime…

Been to handswoth wickes to buy sime sheets,very helpful and knowable staff work out how many sheets i needed and offered delivery.i am happy with bal service.

4 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi Jaswant,

We're delighted to hear about your positive experience and that our team was helpful and knowledgeable in assisting you with your purchase and delivery. It's wonderful to know you were happy with the service. -Ellysse

Rated 5 out of 5 stars

Handsworth store alway helpful staff…

Handsworth store alway helpful staff and stick available

4 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi, Gurbhej. Thank you for taking the time to share your review with us. We're happy to see that you found our staff to be helpful and are pleased with the stock availability. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Very good service & price friendly staff

Very good service & price friendly staff

4 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hello Singh, Thank you for your wonderful review! We are so pleased to hear that you experienced very good service and found our staff to be friendly and our prices to be great. We truly appreciate your kind feedback. -JG

Rated 5 out of 5 stars

The staff where a great help today at…

The staff where a great help today at wickes handsworth

4 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Thank you for your wonderful five-star review, Qadeer! We are so pleased to hear that our team members at Wickes Handsworth were a great help today. - Andrew

Rated 5 out of 5 stars

Great service in a busy store

4 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi Ajeetpal,

We're so glad to hear that you received great service, even during a busy time. Thank you for sharing your positive experience with us! -Ellysse

Rated 5 out of 5 stars

Brilliant service easy to return no…

Brilliant service easy to return no issues

4 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi Surinder, Thank you for your wonderful five-star review! We are so pleased to hear that you found our service brilliant and that your return was easy with no issues. - Sean

Rated 5 out of 5 stars

Very good service

Very good service. And always serve with smile and good advice

4 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi Mr Singh, Thank you for telling us about good service you have had at our Handsworth store. We appreciate your review and your business.

Rated 5 out of 5 stars

Staff is excellent and service is…

Staff is excellent and service is excellent

4 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi Devinder, We are so pleased to hear about your positive experience with us. It's wonderful to know that we could contribute to brightening and refreshing the fencing around your garden. We truly appreciate your kind words. - FC

Rated 5 out of 5 stars

Good customer service and quality…

Good customer service and quality product

4 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi Gurvinder, Thank you for your review we are pleased that you had a good experience at our Handsworth store. We appreciate your business.

Rated 5 out of 5 stars

excelletnt service and product…

excelletnt service and product avalibility

4 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi Sonu, Great to know that you have great customer service and product availability at our Handsworth store. We appreciate your review and your business.

Rated 5 out of 5 stars

Staff at this branch are very helpful…

Staff at this branch are very helpful always will find a solution for you to get the job done.

4 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi Mr Panaser,

Thank you for taking the time to share your review with us. We're really pleased to hear that our team is always helpful and finds solutions to get the job done. We appreciate your kind feedback! -Ellysse

Rated 5 out of 5 stars

I came into the Wickes store today in…

I came into the Wickes store today in Handsworth to buy some paint and bal was a great help to find the exact paint I needed, great service!

4 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

We're delighted to hear about your positive experience at our Handsworth store! It's wonderful that Bal was such a great help in finding the exact paint you needed. We appreciate your kind words about the service! -AK

Rated 5 out of 5 stars

Fantastic help from staff

Bal was great! She helped a lot with choosing colours for the bedroom and gave us some great tips.

19 August 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

We're so glad to hear that Bal was a great help with choosing colours and provided excellent tips for your bedroom. Thank you for sharing your positive experience! -AK

Rated 5 out of 5 stars

Came to get advice for my kitchen and…

Came to get advice for my kitchen and spoke to bal, very helpful and great expertise

2 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

We're so pleased to hear that you received such helpful advice and great expertise from Bal around your kitchen, Abby. Thank you for sharing your positive feedback! - Andrew

Rated 5 out of 5 stars

amazing experience

I came in on the 1st of the month and was met by bal. I had a really good experience with her in the kitchen department at Wickes. She was helpful and very knowledgeable, making the whole process easy and straightforward.

1 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi, R Singh. Thank you for taking the time to share your review with us. We're really happy to see that your design consultant, Bal provided a great design experience, making the process straight forward. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Customer service was nice and helpful I…

Customer service was nice and helpful I was very happy with the service brilliant staff, very friendly

2 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi, Rajwinder. Thank you for taking the time to share your review with us. We're delighted to see that you found our staff to be friendly and helpful during your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Great customer service

Went to get a price for a kitchen and was served by Bal who was very warm and helpful and contacted Perry Barr store to help me look at showroom kitchens and advised on finances. Very happy with the service

3 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

We're so pleased to hear about your positive experience! It's wonderful that Bal was warm and helpful, assisting with showroom kitchens and financial advice. We're delighted you're happy with the service. -AK

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