Wickes - Handsworth Reviews 

301
•
TrustScore 5 out of 5

4.9

122 Holyhead Road, Handsworth West Midlands, B21 0LL, GB

•

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See what reviewers are saying

Rated 4 out of 5 stars

I have been a Wickes customer for over 40 years. I have been pleased most of the times at Handsworth branch. The staff are helpful and knowledgeable. I was served by Kim, Tracey and Bal, a... See more

Company replied

Rated 4 out of 5 stars

The stock level is ok but there needs to be more replenishment more often. Staff could be a little bit more helpful.

Company replied

Rated 5 out of 5 stars

I have been a loyal Wickes customer for the last 20 years and have visited many of their stores across London. However, the Handsworth West branch stands out as the absolute best for customer service.... See more

Company replied

Rated 5 out of 5 stars

Got all items I wanted. Staff were very helpful. Tracey was wonderful. She guided me through all the steps of downloading Wickes app and setting up my account. She also guided me where the specific pr... See more

Company replied


Company details

  1. Hardware Store
  2. also in
  3. Bathroom Supply Store
  4. Kitchen Supply Store
  5. Solar Energy Company

About Wickes - Handsworth

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • 122 Holyhead Road, Handsworth, West Midlands, B21 0LL, United Kingdom

  • +441215154252

4.9

Excellent

TrustScore 5 out of 5

301 reviews

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4.9

All reviews

(301)

14,688 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best customer service in…

Best customer service in handsworth,very respectful

4 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi Samy, Thank you for your wonderful five-star review! We are so pleased to hear that you experienced such respectful customer service. We truly appreciate your kind feedback. - FC

Rated 5 out of 5 stars

Really helpful

Really helpful. Polite and quick service

4 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Thank you for your wonderful review! We are so pleased to hear that you found our service to be helpful, polite, and quick. We truly appreciate your kind feedback. -AK

Rated 5 out of 5 stars

Great store to shop from and staffs are…

Great store to shop from and staffs are super helpful

4 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi, Thank you for your wonderful review! We are so pleased to hear that you enjoy shopping with us and found our team members to be super helpful. We truly appreciate your kind feedback.😃 - FC

Rated 5 out of 5 stars

great staff very helpful

4 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Thank you for taking the time to leave your review. We are delighted to hear that our staff was very helpful during your visit. -AK

Rated 5 out of 5 stars

Very happy with a service

Very happy with a service

4 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi Muhammad, We are so happy to hear that you are very satisfied with the service you received. We appreciate you sharing your positive experience! - Sean

Rated 5 out of 5 stars

Staff very knowledgeable

Staff very knowledgeable, friendly and always polite and helpful. My go to shop for my DIY

4 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Thank you for your wonderful review! We are so pleased to hear that our team is knowledgeable, friendly, polite, and helpful, making us your go-to shop for your DIY needs. -AK

Rated 5 out of 5 stars

Very good service,my regular store

4 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi Kulwant, We're delighted to hear that you consistently have a positive experience with our service. We truly appreciate your loyalty and kind words. - Sean

Rated 5 out of 5 stars

Brilliantly service and pleas with my…

Brilliantly service and pleas with my purchase

4 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi Gurpreet, Thank you for your fantastic five-star review! We are so pleased to hear that you were happy with the service and your recent purchase. We truly appreciate your kind feedback. - Sean

Rated 5 out of 5 stars

Excellent service and product quality…

Excellent service and product quality is very good always use Wickes for my project. Sal always helpful and the checkout

4 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi Aman,

Thank you for taking the time to share your wonderful review! We're pleased to hear that you consistently receive excellent service and find our product quality to be very good for your projects. We appreciate your kind feedback! -Ellysse

Rated 5 out of 5 stars

Jay help me find what I needed for my…

Jay help me find what I needed for my project. Very good service

4 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

We're delighted to hear that Jay provided excellent assistance in helping you find exactly what you needed for your project. Thank you for your kind words! -AK

Rated 5 out of 5 stars

They offered me trade sign up and solar…

They offered me trade sign up and solar lead and great service

4 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi, We're happy to hear about your positive experience with our trade sign-up and solar lead services. We appreciate your kind words! - FC

Rated 5 out of 5 stars

Excellent customer service and always…

Excellent customer service and always happy to help

4 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hello, Thank you for your wonderful five-star review! We are so pleased to hear that you experienced excellent customer service and found our team happy to help. We truly appreciate your kind feedback. -JG

Rated 5 out of 5 stars

Fast transaction and polite staff

Fast transaction, well stocked and Baljit was polite and professional.

4 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi, Baldev. Thank you for taking the time to share your review with us. We're happy to see that you found our store to be stocked and Baljit to be polite and professional. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Always get what i need and Staff is…

Always get what i need and Staff is excelent and I shop everyday

4 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Thank you for taking the time to share your positive feedback, Andy. We're so pleased to hear that you consistently find what you need and that our team members are excellent. We appreciate your daily visits! - Andrew

Rated 5 out of 5 stars

Many help with tiles and loaded in the…

Many help with tiles and loaded in the van I am happy with service

4 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hello Jeet, We're so pleased to hear that you received helpful service with your tiles and assistance with loading your van. Thank you for sharing your positive experience! -JG

Rated 5 out of 5 stars

I been to handsworth to buy some stuff…

I been to handsworth to buy some stuff for my project, bal helped me to find everything I needed. Great service

4 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi, Rajan. Thank you for taking the time to share your review with us. We're really pleased to see that, Bal was helpful and provided great service during your visit. Thank you again for your feedback. - Scott H

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