Wickes - Chorley Reviews 

71
TrustScore 4.5 out of 5

4.4

George Street, Unit 1, Chorley Lancashire, PR7 2BN, GB


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Rated 5 out of 5 stars

Chris was great! Very knowledgeable efficient, and came up with an excellent design. Nothing was a problem, as I kept changing my mind . I felt Chris was very honest, and didn't just tell me what... See more

Company replied

Rated 1 out of 5 stars

My girlfriend had her bathroom fitted by wickes about 4 years ago now . They supplied the fitter . The price was £8000 all in a few months ago the tiles started falling of the walls they sent out ther... See more

Company replied

Rated 5 out of 5 stars

Got a kitchen designed by Chris. Great bloke, got it sorted for me really quickly and no daft sales tactics just honest and reasonable price too! Would recommend to anyone interested in a kitchen at... See more

Company replied

Rated 5 out of 5 stars

This review is for the design part of the kitchen process. The installation is still to come. Tom Iddon was our design consultant and he was excellent from the start - respectful, punctual and helpfu... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Chorley

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • George Street, Unit 1, Chorley, Lancashire, PR7 2BN, United Kingdom

  • +441257234995

4.4

Excellent

TrustScore 4.5 out of 5

71 reviews

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4.4

All reviews

(71)

14,208 reviews in the last 12 months

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Rated 5 out of 5 stars

Megan was a great help at the Chorley…

Megan was a great help at the Chorley store to locate the paints that we required.
Thank you for your help!

27 June 2025
Unprompted review
Wickes - Chorley logo

Reply from Wickes - Chorley

Hi Roy, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Megan in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Michael was so helpful.

We were struggling to work out the best options for a project so asked for assistance. Michael came over to help and we are so glad he did. He listened and had a very positive attitude. He offered helpful solutions and was very knowledgeable.
He had a can do attitude and really helped.
Thank you Michael, you are a credit to Wickes.

5 June 2025
Unprompted review
Wickes - Chorley logo

Reply from Wickes - Chorley

Hi Alexandra, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Micheal in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Easy to order online order arrived next…

Easy to order online order arrived next day by a very nice delivery driver
Very reasonable delivery cost

4 June 2025
Unprompted review
Wickes - Chorley logo

Reply from Wickes - Chorley

We're happy to hear that you found it easy to order online and that your order arrived the next day with a very nice delivery driver! TW

Rated 5 out of 5 stars

A BIG thanks to Nathan at the Chorley…

A BIG thanks to Nathan at the Chorley Lancashire store. "Above & Beyond" service 👍
Thanks
Steve Strange

30 May 2025
Unprompted review
Wickes - Chorley logo

Reply from Wickes - Chorley

Hi Steve, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Nathen in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Had some wood delivered today from…

Had some wood delivered today from Wickes. The delivery driver was very helpful and friendly.

29 May 2025
Unprompted review
Wickes - Chorley logo

Reply from Wickes - Chorley

Hey Milly, thanks for your five-star review, and I'm glad you enjoyed our delivery service. - Dylan

Rated 5 out of 5 stars

Got what I needed at a very good price…

Got what I needed at a very good price it was delivered carefully and in the time slot stated very pleased.

28 May 2025
Unprompted review
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Reply from Wickes - Chorley

We're so happy we could provide what you needed at a great price and deliver it carefully within the stated time. Thanks for your positive feedback!
-AF

Rated 5 out of 5 stars

Friendly and knowledgeable service!!

Friendly and knowledgeable service!!

14 May 2025
Unprompted review
Wickes - Chorley logo

Reply from Wickes - Chorley

Thank you for your kind words. We are thrilled to hear that you had a positive experience with our team. TW

Rated 5 out of 5 stars

Very supportive of community charities…

Very supportive of community charities - manager very supportive of our projectthank you

9 April 2025
Unprompted review
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Reply from Wickes - Chorley

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Rated 1 out of 5 stars

Avoid a Wickes Bathroom - go elsewhere

Avoid my mistake and don’t order a bathroom from Wickes. Initial design process was quick and easy, with the designer only too happy to answer my calls and emails until we placed the order. We then had some queries regarding additional charges from the fitter and the designer was then no where to be seen. However since the bathroom was installed only 6 months ago we have come across an issue with the way the pipes have been installed and have a cracked shower tray now leaking through our ceiling. 6 weeks this issue has been raised and chased most days with customer service and conveniently the installation team don’t have a contact number (everything is done via email) I am still waiting for an update and a resolution. I have water dripping into my kitchen and pipework that needs to be redone due to blockages. Do not order from them, if you have any issues they will not be resolved even though I should still be under ‘warranty’.
As requested in my multiple emails can a manager within the warranties team call me asap, my reference number for my case is 8148332

21 April 2025
Unprompted review
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Reply from Wickes - Chorley

Hi Kate, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with this order. This is not the level of service we try to deliver here at Wickes. - AH

Rated 5 out of 5 stars

Excellent service

Excellent service, unfortunately I do not have the delivery persons name, would highly recommend, thank you Wickes 🌟🌟🌟🌟🌟

23 April 2025
Unprompted review
Wickes - Chorley logo

Reply from Wickes - Chorley

Hi Linda, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Rated 5 out of 5 stars

Helpful Staff

Went for some fence paint, I couldn't find the colour I wanted on display. Both Ryan and Owen helped me out, two very helpful lads. Thank you.

22 April 2025
Unprompted review
Wickes - Chorley logo

Reply from Wickes - Chorley

Hi Kath, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ryan and Owen in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Fantastic store and fabulous staff

Fantastic store and fabulous staff, have been shopping at Wickes for over 10 years using over 20 of their stores and I will always make the effort to drive to this one. The staff couldn’t be more helpful and always polite and engage in a good laugh while you are there, unlike other stores their stock is very up to date and if you see it’s available online then they will have it in store, Wickes in general can be slightly dearer than their competitors on some products however you can get all you need for your project under one roof, served by a smile and a helpful team, 5 stars is a pleasure to shop here. Will continue to make the extra drive to shop at Chorley!!

28 March 2025
Unprompted review
Wickes - Chorley logo

Reply from Wickes - Chorley

Hi Smith, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Helpful staff

Helpful staff, didn’t have sufficient quantities of some materials but helped locate more from another branch and also made some really helpful recommendations that has saved us time digging a larger hole thanks to a new style post for fencing. Martin was really helpful.

19 April 2025
Unprompted review
Wickes - Chorley logo

Reply from Wickes - Chorley

Hey Paula, thank you for your five-star review, and I'm glad that Martin in our Chorley store was able to help you out! - Dylan

Rated 5 out of 5 stars

Friendly staff

I came in wanting some plumbing parts, I didn't quite know what I needed. The staff went above and beyond to help get me sorted and are very friendly and polite. Would highly recommend and I will be back to Chorley store

16 April 2025
Unprompted review
Wickes - Chorley logo

Reply from Wickes - Chorley

We appreciate your kind words and are thrilled to hear about your positive experience. It's fantastic that our team was able to assist you in finding the right plumbing parts. We strive to provide exceptional customer service and are delighted that you found our staff friendly and helpful. We look forward to welcoming you back to our store in the future.
-AF

Rated 5 out of 5 stars

Always good deals on here

Always good deals on here. The staff are lovely and always helpful. We are never out of here for our materials. Would highly recommend

16 April 2025
Unprompted review
Wickes - Chorley logo

Reply from Wickes - Chorley

Hello Julian, thank you for your five-star review, and I'm glad you enjoyed the service in our Chorley store! - Dylan

Rated 5 out of 5 stars

We buy all our materials from here

We buy all our materials from here, brilliant service and lovely staff. Would highly recommend

16 April 2025
Unprompted review
Wickes - Chorley logo

Reply from Wickes - Chorley

Hey Lily, thank you for your positive feedback, and I'm glad you enjoyed the service in our Chorley store! - Dylan

Rated 5 out of 5 stars

Excellent customer service

I needed to call around many Wickes stores in North Wales and the North West to find tiles we needed for our bathroom. Every member of staff in this store was fantastic, really helpful and friendly. The actual store is really nice, big and open with everything well displayed and easy to access. We drove for over an hour to get here and would highly recommend visiting this store. It was the nearest store with the quantity we needed. We used the click and collect service. Even when we had to adjust our order, it wasn't a problem and was handled with a smile. Thank you to everyone who helped us today.

5 April 2025
Unprompted review
Wickes - Chorley logo

Reply from Wickes - Chorley

Thank you for taking the time to leave your review. We are so glad to hear that you had a positive experience in our store and that you found our staff to be helpful and friendly. We appreciate you taking the time to travel to our store and are delighted that you found the tiles you needed. We are committed to providing our customers with a positive experience and are happy to hear that you were impressed with our store and service.
-AF

Rated 5 out of 5 stars

Just sorted a new kitchen from Wickes…

Just sorted a new kitchen from Wickes Chorley, Chris Price was very professional and helpful nothing seemed too much trouble even though I kept changing my mind on things, he made sure we where completely satisfied with our purchase

22 March 2025
Unprompted review
Wickes - Chorley logo

Reply from Wickes - Chorley

Thank you for your kind words! We're thrilled to hear about your positive experience with our Chorley store and Chris. We appreciate your feedback and are glad you found Chris to be helpful and professional. We strive to provide excellent customer service and are happy to hear that you were completely satisfied with your purchase. - SW

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