Wickes - Canning Town Reviews 

169
TrustScore 5 out of 5

4.8

300 Manor Road, Canning Town, Unit 3, London London, E16 4PA, GB


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Rated 5 out of 5 stars

I had a wonderful experience at Wicks today. Mr Oliur Khan the manager was so kind, patient and helpful. He explained everything clearly and made me feel comfortable throughout. Excellent service . I... See more

Company replied

Rated 5 out of 5 stars

I visited your store this morning for some bricks and cement. I couldn't find a small trolley for me to use so the wonderful Akib went and got one for me. He could see that I'm on walking sticks, so... See more

Company replied

Rated 5 out of 5 stars

I visited the Canning Town store today. The Manager Oliur he is a really experienced to serve the customer. It was good experience visiting the store. I ordered some paints for my home. Thanks for the... See more

Company replied

Rated 1 out of 5 stars

I’m very disappointed with my recent order from Wick. I paid for home delivery expecting the items to be brought to my doorstep, but instead the driver expected me—a single mum—to collect heavy tiles... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Canning Town

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • 300 Manor Road, Canning Town, Unit 3, London, London, E16 4PA, United Kingdom

  • +442075110291

4.8

Excellent

TrustScore 5 out of 5

169 reviews

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4.8

All reviews

(169)

14,565 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had best experience with Oliur khan…

I had best experience with Oliur khan he was so helpful and helped with my food measurements
Thank you again

25 February 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

We're happy to hear that you had a positive experience and that our team was able to assist you with your food measurements. Thank you for your feedback! - Sean

Rated 5 out of 5 stars

Exceptional service – staff went above and beyond!

I visited the Canning Town branch today on a very tight schedule with an Uber waiting outside. I was blown away by the initiative of the security staff - his name was Febieu. Despite it not being his primary role, Febieu stepped in immediately to help me locate almost everything on my list. He then seamlessly coordinated with another colleague on the floor to find my final item.

To top it off, when I was worried about the checkout queue and my waiting taxi, the same security guard, Febiue, took the initiative to explain the situation to the other customers. Thanks to his kindness—and the generosity of the other shoppers—I was able to get to the front of the queue and away on time.

Febiue even politely declined a tip, suggesting a review instead - that's when I was given his name. This is easily the best customer service experience I’ve had in a long time. Febiue turned a stressful, rushed trip into a seamless one - and he deserves special recognition for that.

16 February 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Hi Darren-Lee,

We're so happy to hear about the exceptional service you received at our Canning Town branch. It's wonderful that Febiue went above and beyond to assist you during your time-sensitive visit. We appreciate you taking the time to share your positive experience. -Ellysse

Rated 5 out of 5 stars

Alex was amazing

Alex was amazing

10 February 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Hi Ali, Thank you for your five-star review about Alex in our Canning Town store. It's good to know when our customers receive a great service. Your review is much appreciated. - DG

Rated 5 out of 5 stars

Experience was great very helpful…

Experience was great very helpful staff very happy with my purchase.

10 February 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Hi Rick,

Thank you for sharing your experience with us. We're delighted to hear that you found the staff very helpful and are happy with your purchase. -Ellysse

Rated 5 out of 5 stars

Excellent service

Ahmed was helpful and friendly, highly recommended

8 February 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Hi Jabed, Thank you for taking the time to share your feedback with us. It is wonderful to hear that Ahmed was able to deliver quality customer service. -SM

Rated 5 out of 5 stars

Ahmed in Canning Town gave me…

Ahmed in Canning Town gave me exceptional service.

4 February 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Hi Foyzul, Thank you for telling us about your visit to our Canning Town store and about the exceptional customer service you received from our colleague Ahmed. Many thanks for taking the time to leave a five-star review. - DG

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, Oliur from the Canning Town branch was very helpful and patient.

2 February 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Hi Marsha.

We appreciate you sharing your experience. We're happy to hear that our staff was helpful and patient during your visit to our store.- PP

Rated 5 out of 5 stars

Neil and Ollur both extremely helpful

Neil and Ollur both extremely helpful, spent time helping me with kitchen and shower taps. Great branch.

30 January 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Hi, Tanya. Thank you for taking the time to share your review with us. We are really pleased to see that both Neil and Ollur were both helpful and provided great customer service. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Brilliant customer service

I was looking around the store for some items and couldnt find it so i asked for some help and Mo/ Oliur were super in their customer service. Aswell as receiving advice on products they recommended which i found it to be solid advice. Highly recommend visiting this store for your DIY needs.

27 January 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Hi Nazir,

We're happy to hear that you received excellent customer service from Mo and Oliur while shopping with us. We appreciate you recommending our store for DIY needs and for sharing your positive experience. -Ellysse

Rated 5 out of 5 stars

Good service by alex

28 January 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Hey there, thank you for your positive feedback and I'm glad that Alex was able to help you out in our Canning Town store! - Dylan

Rated 5 out of 5 stars

Brilliant manager

Oliur Khan the manager of this Wickes is always very helpful. For last 20 years as a building contractor I found that I prefer to go to this Wickes store because he is always ready to help his customers. Sometimes he helps me with returns at the till as well as lifting on the shop floor. His help is very much appreciated and attracts customers to come back.

28 January 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Hi Faruk, we appreciate you taking the time to leave us this feedback. It's great to hear that our team member is always ready to help you. We're glad that their assistance encourages you to return to our store. -LG

Rated 5 out of 5 stars

Oliur was very helpful finding me the…

Oliur was very helpful finding me the materials I was looking for. Very professional.

1 December 2025
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Hi Monuhar, Thank you for taking the time to share your feedback. It is wonderful to hear that Oliur was able to help you find what you were looking for and that you were pleased with the service you received. -SM

Rated 5 out of 5 stars

Great service

Great service, Muhammad and Oliur were very helpful and attentive!!

25 January 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Hi Alberto, thank you for telling us about your visit to our Canning Town store. We are delighted to hear that you had great customer service from our colleagues Muhammad and Oliur. We look forward to welcoming you back in the store soon.- DG

Rated 5 out of 5 stars

Great customer service

I would like to mention the customer service I received from Oilur Khan was excellent in Canning Town Wickes.

He was super helpful and polite. He set up my Wickes trade card quickly and explained how it works.

27 January 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Hi Khatun, Thanks for taking the time to share your feedback with us. We are delighted to hear that Oilur was able to help you set up your Trade Pro account. -SM

Rated 5 out of 5 stars

I had very experience in wickes

I had very experience in wickes. The customer service advisor oliur was very helpful. He advised me on the products and recommended the iteams to purchase. He sorted my trade account out also which I tried sorting in chadwellheath which wasn't a success.

Thank you
Oliur

26 January 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Hi Ayasha.

We're happy to hear that you had a very positive experience. We appreciate you mentioning the assistance you received and that the recommendations were helpful. We're glad we could sort out your trade account. Thank you!- PP

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