I had a wonderful experience at Wicks today. Mr Oliur Khan the manager was so kind, patient and helpful. He explained everything clearly and made me feel comfortable throughout. Excellent service . I... See more
Company replied
300 Manor Road, Canning Town, Unit 3, London London, E16 4PA, GB
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I had a wonderful experience at Wicks today. Mr Oliur Khan the manager was so kind, patient and helpful. He explained everything clearly and made me feel comfortable throughout. Excellent service . I... See more
Company replied
I visited your store this morning for some bricks and cement. I couldn't find a small trolley for me to use so the wonderful Akib went and got one for me. He could see that I'm on walking sticks, so... See more
Company replied
I visited the Canning Town store today. The Manager Oliur he is a really experienced to serve the customer. It was good experience visiting the store. I ordered some paints for my home. Thanks for the... See more
Company replied
I’m very disappointed with my recent order from Wick. I paid for home delivery expecting the items to be brought to my doorstep, but instead the driver expected me—a single mum—to collect heavy tiles... See more
Company replied
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
300 Manor Road, Canning Town, Unit 3, London, London, E16 4PA, United Kingdom
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I had best experience with Oliur khan he was so helpful and helped with my food measurements
Thank you again

Reply from Wickes - Canning Town
I visited the Canning Town branch today on a very tight schedule with an Uber waiting outside. I was blown away by the initiative of the security staff - his name was Febieu. Despite it not being his primary role, Febieu stepped in immediately to help me locate almost everything on my list. He then seamlessly coordinated with another colleague on the floor to find my final item.
To top it off, when I was worried about the checkout queue and my waiting taxi, the same security guard, Febiue, took the initiative to explain the situation to the other customers. Thanks to his kindness—and the generosity of the other shoppers—I was able to get to the front of the queue and away on time.
Febiue even politely declined a tip, suggesting a review instead - that's when I was given his name. This is easily the best customer service experience I’ve had in a long time. Febiue turned a stressful, rushed trip into a seamless one - and he deserves special recognition for that.

Reply from Wickes - Canning Town
Experience was great very helpful staff very happy with my purchase.

Reply from Wickes - Canning Town
Good serive and nice helpful staff

Reply from Wickes - Canning Town
Ahmed was helpful and friendly, highly recommended

Reply from Wickes - Canning Town
Ahmed in Canning Town gave me exceptional service.

Reply from Wickes - Canning Town
Excellent customer service, Oliur from the Canning Town branch was very helpful and patient.

Reply from Wickes - Canning Town

Reply from Wickes - Canning Town
Neil and Ollur both extremely helpful, spent time helping me with kitchen and shower taps. Great branch.

Reply from Wickes - Canning Town
I was looking around the store for some items and couldnt find it so i asked for some help and Mo/ Oliur were super in their customer service. Aswell as receiving advice on products they recommended which i found it to be solid advice. Highly recommend visiting this store for your DIY needs.

Reply from Wickes - Canning Town
Oliur Khan the manager of this Wickes is always very helpful. For last 20 years as a building contractor I found that I prefer to go to this Wickes store because he is always ready to help his customers. Sometimes he helps me with returns at the till as well as lifting on the shop floor. His help is very much appreciated and attracts customers to come back.

Reply from Wickes - Canning Town
Oliur was very helpful finding me the materials I was looking for. Very professional.

Reply from Wickes - Canning Town
Great service, Muhammad and Oliur were very helpful and attentive!!

Reply from Wickes - Canning Town
I would like to mention the customer service I received from Oilur Khan was excellent in Canning Town Wickes.
He was super helpful and polite. He set up my Wickes trade card quickly and explained how it works.

Reply from Wickes - Canning Town
I had very experience in wickes. The customer service advisor oliur was very helpful. He advised me on the products and recommended the iteams to purchase. He sorted my trade account out also which I tried sorting in chadwellheath which wasn't a success.
Thank you
Oliur

Reply from Wickes - Canning Town
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