Wickes - Canning Town Reviews 

173
TrustScore 5 out of 5

4.9

300 Manor Road, Canning Town, Unit 3, London London, E16 4PA, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I had a wonderful experience at Wicks today. Mr Oliur Khan the manager was so kind, patient and helpful. He explained everything clearly and made me feel comfortable throughout. Excellent service . I... See more

Company replied

Rated 5 out of 5 stars

I visited your store this morning for some bricks and cement. I couldn't find a small trolley for me to use so the wonderful Akib went and got one for me. He could see that I'm on walking sticks, so... See more

Company replied

Rated 5 out of 5 stars

I visited the Canning Town store today. The Manager Oliur he is a really experienced to serve the customer. It was good experience visiting the store. I ordered some paints for my home. Thanks for the... See more

Company replied

Rated 5 out of 5 stars

After placing an online order, then receiving the confirmation its ready, the staff called to say one item was out of stock and had an alternative for me in store. Ahmed, who has been consistently ve... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Canning Town

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • 300 Manor Road, Canning Town, Unit 3, London, London, E16 4PA, United Kingdom

  • +442075110291

4.9

Excellent

TrustScore 5 out of 5

173 reviews

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4.9

All reviews

(173)

13,341 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful!

1 September 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Thanks for taking the time to leave your feedback, Hibah. It's great to hear you received very helpful service. - Andrew

Rated 5 out of 5 stars

Service was impeccable and very…

Service was impeccable and very helpful. Thanks Ben.

1 September 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

We are so pleased to hear that you found our service to be impeccable and very helpful, Susie. We truly appreciate your wonderful feedback! - Andrew

Rated 5 out of 5 stars

Had a wonderful experience at wickes…

Had a wonderful experience at wickes canning and was served by Akib. He was was very helpful and made our experience even better.

31 August 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

We're so pleased to hear you had a wonderful experience at our Canning store, Nadima. It's great to know that Akib was very helpful and made your visit even better. - Andrew

Rated 5 out of 5 stars

Great customer service from Akib.

30 August 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Thank you for taking the time to share your positive feedback. We are delighted to hear that you had a great experience with Akib. -AK

Rated 5 out of 5 stars

I visited the canning town store today

I visited the canning town store today. Akib helped me to do order lot of staff through online. Thanks for good service.

28 August 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Hi, Fardus. Thank you for taking the time to share your review with us. We're really pleased to see that, Akib was helpful during your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Amazing services

Amazing services

28 August 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Hi Anita,

We're delighted to hear that you received an amazing service. Thank you for your kind words and feedback! -Ellysse

Rated 5 out of 5 stars

Oliur was so helpful today

Oliur was so helpful today! Thank you so much we really appreciated you taking the time to help us

27 August 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Hi Emily, Many thanks for your review concerning our staff member Oliur in our Canning Town store. We are pleased that you had a great shopping experience, and we appreciate your business.

Rated 5 out of 5 stars

Great customer service

Great customer service, very helpful with my numerous questions and great advice. My go-to when I need to DIY and know nothing about anything.

25 August 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Hi Dee Dee, Thank you for your five-star review concerning our helpful staff at our Canning Town store. Good to know that we are your go-to DIY store. We appreciate you taking the time to leave us a review and your business.

Rated 5 out of 5 stars

I visited the Canning Town store today

I visited the Canning Town store today. The Manager Oliur he is a really experienced to serve the customer. It was good experience visiting the store. I ordered some paints for my home. Thanks for the good service to wickes.

25 August 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Hi, Dee. Thank you for taking the time to share your review with us. We're really pleased to see that, Oliur was really helpful and provided great customer service during your visit to our Wickes store in Canning Town. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Very helpful staff

24 August 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

We are grateful that you took the time to provide us with your feedback. -AK

Rated 5 out of 5 stars

I visited your store this morning for… cement and bricks

I visited your store this morning for some bricks and cement.
I couldn't find a small trolley for me to use so the wonderful Akib went and got one for me. He could see that I'm on walking sticks, so he very kindly assisted me with loading the trolley, taking it to the till, running my purchase and then loading it in my car. 10/10 customer service from Akib today! A credit to the store and a nice guy too!

23 August 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Hi, Christine. Thank you for taking the time to share your review with us. We're really pleased to see that, Akib was really helpful and provided excellent customer service during your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

I had a wonderful experience at Wicks…

I had a wonderful experience at Wicks today. Mr Oliur Khan the manager was so kind, patient and helpful. He explained everything clearly and made me feel comfortable throughout. Excellent service . I will definitely visit the stire again in cannkng town. Thank you so much! ❤️

21 August 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Hi, Thank you for taking the time to share your review with us. We're really happy to see that Oliur was kind, patient and helpful, making for a great shopping experience. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

The akib was really helpful and even…

The akib was really helpful and even helped load my car also another staff member was very helpful too i got just what i needed

21 August 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

We're so pleased to hear about your positive experience, Lyn! It's wonderful that our team members were so helpful and assisted you with loading your car. We appreciate your kind feedback! - AB

Rated 5 out of 5 stars

Very good customer service as I had a…

Very good customer service as I had a bad time with my online purchase

Thankfully, I got good help

20 August 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Hi Donna, We're so pleased to hear that you received good help after a difficult online purchase. Thank you for sharing your positive experience! - Sean

Rated 5 out of 5 stars

The manager was really helpful

The manager was really helpful, the staff are really nice.

19 August 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Thank you for taking the time to share your review with us. We're really pleased to hear that you found our manager and staff to be so helpful and nice. We truly appreciate your kind feedback. -AK

Rated 5 out of 5 stars

Great service and quick by masukur…

Great service and quick by masukur rahman

18 August 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Hi Mo, Thank you for your fantastic five-star review! We are so pleased to hear that you experienced great and quick service. We truly appreciate your kind words. - Sean

Rated 5 out of 5 stars

After placing an online order

After placing an online order, then receiving the confirmation its ready, the staff called to say one item was out of stock and had an alternative for me in store. Ahmed, who has been consistently very helpful on previous occasions, not just got the alternative when I got there, but checked with me to make sure it was suitable. For the other items I wanted to pick up outside the online order, he correctly pointed me to the right ailse numbers, and anything I could not find, he checked their stock levels. His level of customer service is excellent, being calm, quick and efficient.
Thank you

31 July 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Hi, Andrew. Thank you for taking the time to share your review with us. We're delighted to see that Ahmed provided excellent customer service, keeping you informed about your order, helping you find suitable alternatives, and assisting with additional items in store. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Ahmed was so friendly and helpful

Ahmed was so friendly and helpful. When I told him that my Uber driver was worried about me putting bags in the boot, he gave me a black bag which I was able to unfold and make the Uber Driver happy. Thank you very much Ahmed, your smiley nice attitude whenever I’ve come in makes me enjoy DIY.

6 August 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

We're so pleased to hear about your positive experience and the excellent service you received. It's wonderful that Ahmed was so helpful and friendly, making your visit enjoyable. We truly appreciate your kind feedback. - Sean

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