Its was my first order from wickes for my first project , and i was really impressed with their service. Ben helped me to navigate all products for my need and placed the order . Olie helped me with t... See more
Company replied
Location
Switch location300 Manor Road, Canning Town, Unit 3, London London, E16 4PA, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered £4171 worth of tiles from Wickes. 6 of the packages were damaged- I contacted wickes straight away and showed the photos. After a couple of weeks of to-and-fro, wickes wrote to me agreeing t... See more
Company replied
I would like to give a special mention to Khan for his excellent customer service. He was extremely helpful, polite and attentive throughout, and went above and beyond to make sure we were well looked... See more
Company replied
I had a wonderful experience at Wicks today. Mr Oliur Khan the manager was so kind, patient and helpful. He explained everything clearly and made me feel comfortable throughout. Excellent service . I... See more
Company replied
Company details
About Wickes - Canning Town
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
300 Manor Road, Canning Town, Unit 3, London, London, E16 4PA, United Kingdom
- +442075110291
4.9
Excellent
270 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ben helped me find Alan keys I needed
14 October 2026
Unprompted review
Reply from Wickes - Canning Town
Hello, We are so glad to hear that a member of our team was able to assist you in locating the exact tools you needed. Thank you for taking the time to share your positive feedback with us. - FC
Alex is very good
Alex is very good. Great customer service from all of the staff. Will be returning.
14 October 2026
Unprompted review
Reply from Wickes - Canning Town
We are so pleased to hear that you experienced great customer service from the entire team. It is wonderful to know that you had such a positive visit and plan to return. We truly appreciate your kind feedback. -JG
Customer service was amazing and helpful
Customer service was amazing and helpful
14 October 2026
Unprompted review
Reply from Wickes - Canning Town
Hi Reema,
Thank you for the wonderful five-star review! We are so pleased to hear that you experienced amazing customer service and that our team was able to assist you effectively. -Ellysse
Akib and Oliur has been extremely…
Akib and Oliur has been extremely helpful today
13 October 2026
Unprompted review
Reply from Wickes - Canning Town
Thank you for your wonderful five-star review! We are so pleased to hear that Akib and Oliur were extremely supportive and provided you with great assistance today. We truly appreciate your kind feedback. - Sean
Exceptional service from Alom
Exceptional service from Alom. Always appreciated
13 October 2026
Unprompted review
Reply from Wickes - Canning Town
Hi Customer, Thank you for your wonderful five-star review! We are so pleased to hear that you experienced exceptional service and that your visits are always valued. Your kind feedback is truly appreciated. - Sean
Thank you to Oliur and Jordan
Thank you to Oliur and Jordan at the tills helping me sort out my delivery order and the correct day.
Saved me loading it all into my car.
12 October 2026
Unprompted review
Reply from Wickes - Canning Town
Hi Lupin Wolfie. Thank you for sharing your positive feedback with us. We are delighted to hear that Oliur and Jordan at the tills were so helpful in organising your delivery date and saving you the heavy lifting. - Andrew
Great service by jordan
10 October 2026
Unprompted review
Reply from Wickes - Canning Town
Hi Kadiza. Thank you for taking the time to share your feedback with us. We are so glad to hear that you experienced great assistance from Jordan during your visit. We truly appreciate your positive rating and support. - Andrew
The best service I have ever seen in my…
The best service I have ever seen in my entire life, lovely lady with a beautiful sense of humour helpful and gorgeous
9 October 2026
Unprompted review
Reply from Wickes - Canning Town
Hi, Elvis. Thank you for taking the time to share your review with us. We're delighted to hear you received brilliant customer service, and it's wonderful to know our team member's friendly personality and sense of humour made such a positive impression. Thank you again for your kind feedback. - Scott H
Reply from Wickes - Canning Town
Thank you for taking the time to share your feedback with us. We are so glad to hear that you experienced great assistance from Dan during your visit. -AK
Ahmed was very patient 10/10 helped me…
Ahmed was very patient 10/10 helped me order for delivery
6 October 2026
Unprompted review
Reply from Wickes - Canning Town
Hello Ali, we are happy to hear that Ahmed was so patient and helpful while assisting you with your food delivery order. Thank you very much for taking the time to share your positive feedback with us. -JG
Reply from Wickes - Canning Town
We are glad you enjoyed your experience with us. Thank you for your feedback regarding our attentive team members. -AK
Great customer service
Thank you Jordan and Mohammed for helping me decide on my paint and the exceptional customer service 👍
5 October 2026
Unprompted review
Reply from Wickes - Canning Town
Hi Shan Shan. We are so pleased to hear that Jordan and Mohammed were able to guide you toward the right choice for your project and provide exceptional service. Thank you for sharing your positive experience with us, as your kind feedback is greatly appreciated! - Andrew
Fantastic service by Jordan and…
Fantastic service by Jordan and Mohammed Islam today went above and beyond to help us find and match paint
5 October 2026
Unprompted review
Reply from Wickes - Canning Town
Hello Channelle, We are glad you enjoyed your experience. Thank you for praising our team's dedicated colour assistance. - FC
Customer service was excellent
Customer service was excellent, Mr Oliur was really helpful and talked us through our options. Great service!
3 October 2026
Unprompted review
Reply from Wickes - Canning Town
Thank you for taking the time to share your review with us. We are so pleased to hear that you received excellent customer service and that Mr Oliur was able to guide you through your choices. We truly appreciate your kind feedback! -AK
Ali and Ollie were fantastic with me in…
Ali, Alex and Ollie were fantastic with me in terms of service.
2 October 2026
Unprompted review
Reply from Wickes - Canning Town
We are so pleased to hear that you received fantastic service from our team members. Thank you for taking the time to share your review, we truly appreciate your kind feedback. -AK
Good service by oliur
2 October 2026
Unprompted review
Reply from Wickes - Canning Town
Thank you for taking the time to share your positive feedback with us. We are so pleased to hear that you received such good service during your experience. -JG
Rahman was incredibly helpful thank you…
Rahman was incredibly helpful thank you so much.
1 October 2026
Unprompted review
Reply from Wickes - Canning Town
Hi Tarquin, Thank you for your wonderful review! We are so pleased to hear that you found Rahman to be incredibly helpful. We truly appreciate your kind feedback. - Sean
Super helpful staff
Super helpful staff, were able to help me find all the materials i needed
30 September 2026
Unprompted review
Reply from Wickes - Canning Town
Hi, Thank you for taking the time to share your experience with us. We're really pleased to see that our staff were able to help you find the materials you needed. Thank you again for your kind feedback. - Scott H
Reply from Wickes - Canning Town
Hi Shuhena. Thank you for taking the time to share your positive feedback. We are so pleased to hear that you experienced good service in our store from Oliur. - Andrew
Alex was wonderful
Alex was wonderful. Very helpful fantastic service received. She even informed me of the trade pro app which was great
27 September 2026
Unprompted review
Reply from Wickes - Canning Town
Hello Bob, We're so pleased to hear that you received fantastic service and found Alex to be wonderful and very helpful. It's great to know that the information about the trade pro app was also beneficial! -JG
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.