Whirlpool India Reviews 

1,041
TrustScore 1 out of 5

1.0

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Review summary

Created with AI, based on recent reviews

Evaluating 173 reviews, most reviewers were let down by their experience overall. Customers frequently expressed strong dissatisfaction with the company's service and product quality. Many encountered issues with appliances breaking down shortly after purchase, leading to frustration. The customer service was widely criticized for being unhelpful, unresponsive, and difficult to reach, often providing automated replies or failing to follow through on promises. Some people also felt that technicians often failed to resolve problems, sometimes requiring multiple visits or charging for services that should have been under warranty. Reviewers frequently mentioned rude or unprofessional staff, and a lack of accountability from the company. Additionally, many experienced significant delays in service requests, including product installations and repairs, leaving them with non-functional appliances for extended periods.

What people talk about most

Service

Clients share negative opinions on service, with many reviewers expressing extreme disappointment and... See more

Product

Reviewers highlight significant dissatisfaction with product quality, with many warning others not to... See more

Customer service

Consumers find customer service to be a source of significant dissatisfaction, with many reporting poor... See more

Staff

Reviewers mention significant dissatisfaction with the staff, citing issues such as unprofessionalism,... See more

Quality

Customers consistently express strong dissatisfaction with product quality, with many reporting that items... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Very bad response from service center. Refrerigator Techie number was provided thru WhatsApp chat. But his phone is always in busy mode, nor he calls back.CAL25112500886 was my ticket number. WhatsA... See more

Rated 1 out of 5 stars

10/8/2025 ko whirlpool ki semi automatic washing machine li thi 11 aug ko kapde dhoye to uska filter baar baar nikalne laga complaint ki to service wale me kaha ki machine company se replace hogi ba... See more

Rated 1 out of 5 stars

Third class service... Technician name of mustak bhai come change some parts take 5000 rs , he said wait for 24 hrs fridge will start, we wait 3 days fridge still not start, technician give response... See more

Rated 1 out of 5 stars

Greetings from Whirlpool!! Please accept our sincere gratitude for the time taken and efforts made by you in sharing your concern with us. We would like to inform you that we have sc... See more


1.0

Bad

TrustScore 1 out of 5

1K reviews

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1.0

All reviews

(1,041)

180 reviews in the last 12 months

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Rated 1 out of 5 stars

Very bad service and customer care

Very bad service and customer care
Requesting not to take whirlpool product
It had been almost 24 days the issue had not been resolved . The refrigerator is not getting cool during summer and they are saying 10 years warranty on compressor

14 June 2025
Unprompted review
Rated 1 out of 5 stars

Bed service koi bi nahi lena

Bed service koi bi nahi lena
Whirlpool company ki ko bi item nahi kardani uski after service poor he
Service men k answer bhi bekar he
Thanks for contacting Whirlpool. Your service request number SUR29062514206 has been registered. For further assistance, please call us at 080 651 88 888, from 8 AM to 8 PM.

29 June 2025
Unprompted review
Rated 1 out of 5 stars

Really really just sevice from…

Really really just sevice from whirlpool ..past two days calling the. Customer support people keep on telling technician will come ..no one responding nor reaching to us ..DONT BUY WHIRLPOOL ....
VERY POOR CUSTOMER SERVICE
they are not bother customer concern at all ..I know this review also not giving any kind of response though I'm posting bcz of poor customer support

29 June 2025
Unprompted review
Rated 1 out of 5 stars

U am writing with my with disoverwhelming…

I am writing with my with overwhelming dissatisfaction, I know writing will not help me they will keep lying people. I observer one thing these companies like whirlpool in the market are becoming the goons because they know we can do any dam thing sell any defected product but no one is going to do any harm to us. Dissatisfied customer
9070510510

10 June 2025
Unprompted review
Rated 1 out of 5 stars

Worst service ever

Worst service ever. These people only play with their customers. If you want to buy any appliance from them please don't. I have an issue with my NEW washing machine since 15 days but these people are asking me to wait for 7-8 days more as the part isn't available. We are tired of making calls but no use. The worst service till date from a renowned company

27 June 2025
Unprompted review
Rated 1 out of 5 stars

I am writing to express my deep…

I am writing to express my deep dissatisfaction with the service I have received from Whirlpool and its representatives regarding a Whirlpool refrigerator I purchased from Girias, Koramangala in September 2024, along with an additional 2-year extended warranty, for which I paid extra.

In May 2025, the refrigerator developed a gas leakage issue. I promptly contacted Whirlpool customer care, and after nearly a week, a technician named Mr. Ravi Kumar (Contact: 8861522263) visited. Despite my valid warranty, I was incorrectly informed that I had no warranty coverage. I was then asked to pay ₹3,030 for a new 2-year warranty and an additional ₹2,500 in service charges — totaling ₹5,530.
After making the payment in good faith, I was assured the repair would be completed within 2 days. However, it has now been over 20 days, and no one has responded to my follow-ups. I have also attempted to contact Ms. Pooja (Executive, Contact: 8448839149) and Mr. Ravi Kumar multiple times, but my calls and messages remain unanswered.

This level of service is unacceptable from a reputed brand like Whirlpool. I feel deceived, and I am extremely disappointed with the handling of my complaint and the lack of accountability shown by your service personnel.

25 June 2025
Unprompted review
Rated 1 out of 5 stars

Very worst company

Very worst company
Don't buy any gadgets of Whirlpool
Just 3 months old machine got problem, we complaint to fix it technician charge every time now he say to replace the machine and there will be unnecessary charges approx 20000/-bad bad bad 😞

11 January 2025
Unprompted review
Rated 1 out of 5 stars

DONT BUY ITS NOT A BRAND

Such worst brand it is, i never faced such hopeless service or not working machine in my lifetime
Worst worst worst I would say
No service
No proper acknowledgement
No proper team to assist
Improper behaviour

9 June 2025
Unprompted review
Rated 1 out of 5 stars

My rating is -5.

My rating is -5.
I have complaint against refrigerator 17 may but no response from service provider and service area manager not picking call. Very poor service and I suggest any one not buy any whirlpool appliances.

17 May 2025
Unprompted review
Rated 1 out of 5 stars

Less then a year of purchase the…

Less then a year of purchase the washing machine model 33010 lock was not working,making funny sounds, showing E3F5,sometimes lock doesn't open and costomer service is so bad they scold us for complain, doesn't register the problem ,told us lier, lied about sending a technician,just want a refund take your box back,u people are not professional not helping,should have never bought anything from whirlpool

14 June 2025
Unprompted review
Rated 1 out of 5 stars

I registered a complaint related with…

I registered a complaint related with whirlpool refrigerator yesterday 8.10 AM. The customer care executive said within 24 hours the service provider will reach at my home. A call has been received at 11 AM. then after no intimation received yet. I called at 5 PM to that number. Again the same response, within hours the service will given. Today also I contacted customer care executive. But no proper response has been given. I didn't get any service yet.

Many electronic items I have from different companies. Whirlpool is giving such a bad service

16 June 2025
Unprompted review
Rated 1 out of 5 stars

I am writing this to express my worst…

I am writing this to express my worst experience with Whirlpool service.

My split AC has not been cooling since Sunday (08/06/2025), and with the ongoing red alert in Delhi NCR due to rising temperatures, this issue is becoming increasingly urgent. I raised my first service request with service ticket #GHA08062569104 however I never recieved any call from technician. I was regularly following up with customer care and I was always told that I'll receive a call with in 2 hours however I not yet received a call and when I called customer care on 13/06/2025, I was told that this service request is cancelled and they will take another service request for the issue. As I am really a cooperative person, without arguing I asked representative to take a new request and share me the service centre no. So that I can also coordinate with them.

On 13/06/2025 a fresh request was registered under service ticket number GHA13062539011 and I was also given service centre phone numbers 7251887410 Shivam/Priya 8595504634. I called these numbers but no one received call till 14/06/2025 10 am so I again called customer care and I was told no service centre is assigned to my service request and this really shocked me as I am waiting for my ac service since 1 week and it seems issue is getting repeated to my 2nd service request.

I really need support now to identify the issue happening internally as it is really a high time for me and I am helpless.

Could you let me know the expected resolution time?

8 June 2025
Unprompted review

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