Whatnot Reviews 

I joined What not my very first auction was Pandora bracelets I purchased three one for myself , daughter and granddaughter. My daughter was thrilled put it on straight away the next morning she rang me to say her arm was covered in sore lumps . Now she is allergic to metals can only wear silver or gold as I am to a certain extent. She said her arm was green in places and very tender and sore obviously although sold as silver they were not , I contacted the seller who said he had purchased them from another auction was not helpful at all I then put a complaint in to customer services that was the start of an appalling situation days of back and forth them asking me for proof then could I tell them the item numbers when I tried I could not access my orders this went on days and the outcome was that they closed my case I lost over £78 pounds and I’m totally disgusted . I’ve put this up here to warn people that fake items are for sale on this auction site and it’s no use complaining as you get no where so please take care

Reliable, consistent experience with great shops! Timely shipping as well.

Shipping prices change during auctions sometime after bidding. And prices of all should show on the video receipt.

Love this app perfect for Christmas shopping I

Received a fake England shirt and nothing was done about it, seller is still selling counterfeit stock

Such a fun and exciting experience. Great people, Great Item's at a Great price. Be Warned.... it's very addicting lol💖😍

I have really enjoyed the auctions especially the ones from Sea warriors treasure chest. His auctions are fun, exciting, and very professional.

It been great

I was a whatnot seller, selling constantly and growing connections with buyers. There was a mistake in one of my items that I was unaware was, I tried to help the buyer and resolve this but whatnot just banned me. Instead of giving me a warning or emailing me, I was just banned and stopped from selling on there. I enjoy selling on whatnot and am a consistent seller. Joke.

The app is very user friendly

I love how Adrienne makes everyone feel welcome, and how she shows her appreciation for every single purchase we make. Her prices are very fair, and among the variety of items in her shop there's something for everyone!

User friendly for the less techy generation of users!

I’ve made several purchases and everything has been great. No issues with product or service.

Fantastic place to shop

I recently got into collecting baseball cards for my enjoyment and found an app that suits my needs for collecting. So far, it’s been an amazing experience with all the sellers on Whatnot and all their collectible memorabilia of baseball cards, football cards, etc. Also chatting with the sellers and the buyers on the app is very easy and entertaining. I have followed a few sellers and the experience with them has been amazing. Their customer service their professionalism, and of course the products. I did have one issue with a seller recently after buying a few of their baseball cards they had a giveaway of a really nice card and I won the giveaway but never received it. I went back-and-forth with the seller and it seemed to me He was very short during our text conversations. I felt like he did not wanna do anything about it and was giving me the runaround and I felt that was very unprofessional. So it looks like he had sent the giveaway to another customer after over a week not hearing from him, and his responses were very short as if he didn’t know who he sent it to and his last statement was. I’m waiting on the customer who received it response. So I didn’t want it to expire as far as purchasing the two cards and not receiving the giveaway so I contacted Whatnot support and within two hours, they gave me a credit based on the text messages from the seller and I. They did their investigation and handled the situation professionally and apologize for any inconvenience and for not receiving the giveaway that I expected. I thought that was satisfying, but then again I did not receive the giveaway that was truly an amazing card and someone else got it and I never received it. So I just wanna end it by saying thank you Whatnot support for doing what you did on one of your sellers on your app which I felt he did not act accordingly. I will continue to buy from Whatnot app, but I will not follow that seller anymore. Overall, I’m satisfied with the outcome and for Whatnot support did for me.

Luv the products, sellers, and service!!!! It is addicting😁

Extremely disappointing experience with Whatnot’s returns process.
I recently returned an item purchased through Whatnot in the UK, expecting the return and refund process to be handled in accordance with Whatnot’s own returns policy and terms and conditions.
What makes this situation particularly frustrating is that Whatnot’s own terms state that they would arrange the return, yet they did not do so. Instead, I was required to return the item to the USA, despite the purchase being made in the UK.
To make matters worse, Whatnot refused to cover the customs/import fees associated with returning the item. As a result, I am now over £100 out of pocket simply because I followed the return process they required.
And after all of this, rather than refunding me to my original payment method, Whatnot has issued me store credit.
This is completely unacceptable. I followed the return process, incurred significant additional costs returning an item internationally, and was then left to absorb over £100 in customs fees — despite Whatnot’s own terms stating that they would arrange the return.
If Whatnot expects customers to follow its terms and conditions, then it should follow them too. Customers should not be financially penalised because Whatnot fails to follow its own published returns process.
I have contacted customer support, but instead of properly resolving the issue and reimbursing the costs I have incurred, I have been left with store credit that I did not ask for.
This experience has seriously damaged my trust in Whatnot. A UK customer should not have to be over £100 out of pocket and forced to accept store credit after following a return process that Whatnot itself failed to handle as stated in its own terms.

Still getting used to it lol but had a few things and been great

The quality of the items was garbage. The seller refused to refund my money after I canceled. I reached out to Whatnot, and they offered to refund my money once I received my package. I let them know I had received the package and, once again, that I didn’t want it. The response was different from what I was told previously. So this is what you have to deal with. Oh, okay! I believe I had got a response back from two different representatives. But the situation has now been taken care of by Whatnot.