Went to Tottenham court Road shopfront advice on how to get started with my teenage son. Very helpful and knowledgeable. Gave great advice even though i said I would not be making a purchase there a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I never normally write reviews, but West DJ was an amazing company to deal with. The customer service was simply excellent. Always went above and beyond.Nothing was ever too much trouble when I called... See more
Company replied
I had a fantastic experience with Westend DJ. Ordered expensive item and it was delivered next day before 1pm with updates, tracking and well packed. Thank you very much, will see you again!
Company replied
Excellent dj shop . Always fast delivery / next day . Try to price match on occasions in the past . Good overall stock of equipment & quality items What I like most , when I phone them... See more
Company replied
Company details
Written by the company
DJ and music production equipment for DJs and producers from West End DJ, London's DJ store offering DJ equipment at the lowest prices with 0% finance available over 18 months (subject to status). We offer DJ equipment deals with free next day delivery in the UK on orders over £50
Contact info
10-12 Hanway Street, W1T 1UB, London, United Kingdom
- 02082086988
- info@westenddj.co.uk
- www.westenddj.co.uk
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Gavin and the team were exceptional…
Gavin and the team were exceptional from the outset. My 13 year old is a keen DJ and wanted to upgrade his system. From the beginning the team gave my son time, space and comfort testing the systems and really assisted me on our purchase. It is a fantastic shop for music related purchases and we will certainly be going back for any additional add on purchases. Diana
19 December 2025
Reply from WestendDJ Ltd
Thank you for your custom and taking the time to leave us this review Diana. We hope your son enjoys his kit and continues on his journey with DJing, he is always welcome to drop in for a mix at either branch.
Best regards
Gavin
Reply from WestendDJ Ltd
Thanks for your review Darren.
Best regards
Gavin
Would 100% recommend this company!
I never normally write reviews, but West DJ was an amazing company to deal with. The customer service was simply excellent. Always went above and beyond.Nothing was ever too much trouble when I called, very friendly and helpful. I’d like to say a special thank you to Maria, James and Alfie, superstars :-)
19 December 2025
Reply from WestendDJ Ltd
Thanks for your review Fiona, I've passed your kind words onto the team.
Best regards
Gavin
My experience has always been very…
My experience has always been very pleasant when dealing with West End DJ. My delivery was a day late but overall, the staff are very knowledgable and helpful.
18 December 2025
Reply from WestendDJ Ltd
Thank you for your custom and taking the time to provide feedback.
Best regards
Gavin
Reply from WestendDJ Ltd
Thanks for your review Matt.
Best regards
Gavin
Reply from WestendDJ Ltd
Thanks for your custom and taking the time to leave a review.
Best regards
Gavin
Technics EPS1200 stylus replacement
Item as expected and well packaged.
Great price for the item, not used yet.
Delivery was very quick.
30 December 2025
Reply from WestendDJ Ltd
Thanks for your review.
Best regards
Gavin
Reply from WestendDJ Ltd
Thanks for your review Chris.
Best regards
Gavin
Delivered on time we'll packed...
29 December 2025
Reply from WestendDJ Ltd
Thank you for your review David.
Best regards
Gavin
Fast delivery and a fab price… 👍
29 December 2025
Reply from WestendDJ Ltd
Thanks for your review Paul.
Best regards
Gavin
Item perfect and fast delivery
Item perfect and fast delivery.
Would recommend to others
A********
1 December 2025
Reply from WestendDJ Ltd
Thank you for your custom and review Dazz.
Best regards
Gavin
Very helpful and prompt.
15 December 2025
Reply from WestendDJ Ltd
Thanks for your review Tessa.
Best regards
Gavin
Reply from WestendDJ Ltd
Thanks for your review Keith.
Best regards
Gavin
Quick delivery and a smooth experience
Quick delivery and a smooth experience. I also had to contact the support at one point and they replied right away. No annoying AI chat to get past
29 December 2025
Reply from WestendDJ Ltd
Thank you for your review Mikael.
Best regards
Gavin
Reply from WestendDJ Ltd
Thanks for your review Wayne.
Best regards
Gavin
Second time buying from WestendDJ .
Second time buying from WestendDJ .. great company to buy from. reliable, good prices and quick to send items.
17 December 2025
Reply from WestendDJ Ltd
Thank you for your review Lesley.
Best regards
Gavin
It arrived the next day
It arrived the next day. I haven’t had the chance to try the equipment yet, these days are always busy busy
But impressed by the prompt response
22 December 2025
Reply from WestendDJ Ltd
Thanks for your review Elena.
Best regards
Gavin
Been shopping around for a DDJ- FLX 10
Been shopping around for a DDJ- FLX 10
In white and decided to pull the trigger via Westend DJ… super quick delivery and reliable
10/10 !! Going to buy another controller Probably an Opus and will def buy for these guys 😎😎
22 December 2025
Reply from WestendDJ Ltd
Thanks for your custom and review Peter.
Best regards
Gavin
Great service
Good professional advice in store. Delivery was spot on. Overall a great experience!
5 December 2025
Reply from WestendDJ Ltd
Thank you for your review.
Best regards
Gavin
Reply from WestendDJ Ltd
Thanks for your review Diane, we hope your son enjoys the gift.
Best regards
Gavin
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.