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DJKIT® Reviews 8,143

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, extensive knowledge, and customer-focused approach, making every interaction pleasant and productive. The service provided is frequently highlighted as outstanding, with many people appreciating the efficiency, clear communication, and personalized support they receive. Reviewers are particularly impressed with the quick delivery, the quality of the products, and the overall professional experience, often recommending the company for its reliability and dedication to customer care. However, some customers experienced issues with delivery, including lost items, unexpected delays, and products arriving damaged. A few people also reported dissatisfaction with customer service regarding unaddressed inquiries or blunt responses, and one reviewer noted a product breaking shortly after purchase.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the outstanding and... See more

Product

Reviewers mention positive feedback about products. Many customers praise the quality and performance of... See more

Staff

Clients share positive opinions on staff, consistently highlighting their exceptional knowledge, helpfulness,... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the quick and... See more

Customer service

Consumers consistently report positive experiences with customer service. Many reviewers highlight the... See more

Based on these reviews

Rated 5 out of 5 stars

We are a local retirement home for 55 residents and we wanted a simple sound system for our events, so everyone could hear. So we went to DJKIT for advice, who were excellent and provided us with jus... See more

Rated 5 out of 5 stars

A 5 star experience buying some new Pioneer gear. I would highly recommend anyone to use DJkit.com! I spoke to Byron a couple of times in the shop who provided some really helpful and practical advi... See more

Rated 5 out of 5 stars

I have purchased from djkit a few times now over the past years. I have to say if everyone you dealt with had the compassion these guys have and give, the world would be a better place. Customer serv... See more

Rated 5 out of 5 stars

The company offered price matching was one of the great things, it offered many payment options - so I was able to order that day. The sales Byron was super helpful and friendly and stayed with me e... See more

Company replied


Company details

  1. DJ Supply Store
  2. Hi-fi shop

Written by the company

DJ Equipment, Buy in confidence in the UK & Europe from DJKIT® established 1999, Buy DJ Equipment, Decks, Mixers, Pioneer DJ, DJing Equipment. You can pay via Credit Card, Paypal and 0% Interest Free Finance.

Djkit.com Details

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Nice mixer 😉

17 March 2026
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Reply from DJKIT®

Cheers, Samuel! Nothing beats a smooth mix. We're thrilled to hear it's hitting the mark for you. Thanks for the 5 stars! ✨

Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service

Arranged for delivery to arrive when they knew I was going to be in
Product arrived and was damaged from supplier (no fault of djkit) and courier was arranged for collection to send product back

16 March 2026
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Reply from DJKIT®

Hi Rob, thank you for the 5-star review! We know how frustrating a damaged delivery can be, so we're really glad we could get that sorted and scheduled around your availability. We appreciate your understanding and are happy we could help get things back on track!

Rated 5 out of 5 stars

The product was delivered quickly

The product was delivered quickly. Easy payment. The line array has exceeded my expectations. I'd recommend Studio master products and DJ kit supplier

26 February 2026
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Reply from DJKIT®

Hi Adam, thank you for the fantastic review! We’re so glad the Studiomaster line array is exceeding your expectations—they really do pack an incredible punch. It’s great to hear our delivery and payment process made things easy for you. Thanks for the recommendation and welcome to the djkit family!

Rated 5 out of 5 stars

What a great shop

What a great shop. Rang me to say that the cable I ordered had been replaced with an upgraded version, would I be happy to receive that without additional charge? Top customer service. The cable was at the best price I found online too.
Well done!

2 March 2026
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Reply from DJKIT®

Thank you for the 5-star review, John! We're glad we could surprise you with that upgrade while keeping the price at the best level online. Providing top-tier customer service is what we strive for at djkit. Thanks for shopping with us!

Rated 5 out of 5 stars

Unbelievable

Top guys definitely be using them again ⭐️⭐️⭐️⭐️⭐️

10 March 2026
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Reply from DJKIT®

Thanks for the 'unbelievable' feedback, Luke! We’re stoked to hear you had such a great experience. We’ve got your back for the next round of gear—see you then!

Rated 5 out of 5 stars

many thanks for getting my product

many thanks for getting my product, great communication keeping me notified, and sent by next day delivery once they recieved the order

10 March 2026
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Reply from DJKIT®

You're very welcome, Spencer! We know how important it is to stay updated when you're waiting on new gear, so we're glad the communication and next-day delivery hit the mark. Thanks for the 5 stars!

Rated 5 out of 5 stars

I’ve bought from DJKIT a few times for…

I’ve bought from DJKIT a few times for any DJ equipment needed, they have a good selection.
One of my decks finally packed in so I ordered another pair to add to it, instead of just the one.
This means my mixing has changed to using three decks on my little setup which I’ve always thought about doing/trying, and now I finally have. Oh and pretty soon after I purchased the new 3 channel Pioneer DJM V5 mixer.

9 March 2026
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Reply from DJKIT®

Thanks for coming back to us, Richard! That sounds like a massive upgrade—moving to a 3-deck setup is a game-changer for creativity. Pairing those with the Pioneer DJM-V5 is a pro move. We’re glad we could help you finally make that transition. Happy mixing!

Rated 5 out of 5 stars

Mics and Seaker

Called in to the office on a Friday as the guys were trying to move, ordered a speaker and some mics, the guys threw in a free cable nice touch. Need the kit for the following week was due to pick on on the Tuesday but slight hiccup at their end, however the guys can through and got the kit in for Wednesday. Friendly helpful service, I would recommend.

6 March 2026
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Reply from DJKIT®

Hi Leon, thanks so much for the review! We really appreciate your patience while we were juggling the move—it was a bit chaotic, but we’re glad we could get those mics and the speaker to you in time for your deadline. Happy we could throw in that cable to get you connected. See you again soon!

Rated 5 out of 5 stars

Great service!

Quick turnaround on the order and a shout out to Byron for his help 👊

5 March 2026
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Reply from DJKIT®

Hi Christopher, thank you for the feedback! We aim for speed and top-tier service, so it’s great to know Byron delivered on both. We appreciate the support and the 👊!

Rated 5 out of 5 stars

Bargain.

Excellent price with quick delivery, I like 👍.

2 March 2026
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Reply from DJKIT®

Hi Neil, thank you for the 5 stars! We’re happy to hear you’re pleased with the deal and the speed of the delivery. Thanks for choosing djkit! 👍

Rated 5 out of 5 stars

Great service as usual from Djkit

Great service as usual from Djkit. Ordered 4 Equinox spectra pix battens. Much brighter than I was expecting lol well pleased and arrived in no time (:

25 February 2026
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Reply from DJKIT®

Great to hear from you again, James! Thanks for the 'as usual'—we love having you back. Those Equinox Spectra Pix Battens really do pack a punch, don't they? Glad the brightness caught you by surprise in a good way! Enjoy the new light show.

Rated 5 out of 5 stars

Excellence

The personal experience, knowledge and advice that I received from Byron was second to none
Excellent with his knowledge and help, made me feel extremely valued as a customer

26 February 2026
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Reply from DJKIT®

hank you, Anthony! At djkit, we believe that expert advice is just as important as the gear itself. It’s fantastic to hear that Byron’s knowledge made such a difference in your experience. We appreciate the high praise and look forward to seeing you again!

Rated 5 out of 5 stars

Great Service :


Great Service :

25 February 2026
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Reply from DJKIT®

Thanks for the 5 stars, Brendan! We’re glad you enjoyed the service. Hope to see you back at djkit again soon!

Rated 5 out of 5 stars

Great service

Great service

25 February 2026
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Reply from DJKIT®

Simple and sweet—we love it! Thanks for the support, Clinton. Cheers from the whole team at djkit!

Rated 5 out of 5 stars

Great customer service

Great customer service. DJ Kit changed the delivery type on my order to make sure I got delivery the very next day! I was so thankful as it was so urgent.

23 February 2026
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Reply from DJKIT®

Hi Anna, thank you for sharing your experience! We always try to go the extra mile when our customers are on a tight schedule. We're so glad the next-day delivery worked out for you. Thanks for choosing djkit!

Rated 5 out of 5 stars

Fast delivery

Fast delivery, exactly what I ordered

20 February 2026
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Reply from DJKIT®

Hi Michael, thank you for the 5-star review! We’re happy to hear your order arrived fast and spot-on. Thanks for choosing djkit!

Rated 5 out of 5 stars

Great service

I’ve ordered 3 dj units from dj kit in the last 5 years and the service from them has always been spot on! Delivery on time, easy to order, tracking info, great job guys!

20 February 2026
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Reply from DJKIT®

Hi Steve, thank you for being such a loyal customer. We know how important on-time delivery and clear tracking are when you’re investing in new units. We really appreciate the 'spot on' feedback—great to have you with us!

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