I can’t recommend We Make Lanyards highly enough. They helped me right from the concept art stage through to the final proofs, and were happy to answer every question I had along the way, no matter ho... See more
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We had an issue with our order down to my own error and customer service could not have been more helpful. Emma really did go above and beyond given it turned out to be my error. We have always orde... See more
I had a very last‑minute request for some printing ahead of an event, and the team were absolutely brilliant. They turned everything around incredibly quickly, kept me informed throughout, and made... See more
Unfortunately the after sales experience was not great. The logo was quite faint and they suggested thicker lines. This was not done on the finished product. On querying this I sent a screenshot showi... See more
Company details
Written by the company
We provide high quality lanyards, ribbon, wristbands, name badges and ID card printing which are perfect for staff, students, volunteers and visitors. Our online designer tool allows you to design your own lanyard to ID cards with no minimum order required! Our eco friendly lanyards, ribbon and wristbands are made from recycled PET, which helps to reduce plastic waste so it is kinder to the environment!
Contact info
2 Palmer Business Court, Manor House Road, Long Eaton, NG10 1LZ, Nottingham, United Kingdom
- 0115 860 2255
- sales@weprintlanyards.com
- www.weprintlanyards.com
No recent history of asking for reviews
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Replied to 100% of negative reviews
Typically replies within 1 month
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Poor Customer Service, No Liability for Errors
We have only ever used WePrintLanyards.com for our requirements, however it is clear that they do not value repeat customers.
As a print company they shockingly only use an RGB palette for colour referencing and when the print colour is inaccurate they deny liability despite overwhelming evidence supporting a claim.
Emma Hinkley in particular was ridiculously patronising and lacked in any degree of customer service, failing to offer a solution acceptable for all.
A disappointing outcome to one of many orders we have placed. Based on the service we received, we would struggle to recommend this company if you require lanyards of a specific colour or a positive customer experience.
AVOID - Wrong colour and excuses.
Placed a small order of 25 lanyards. Spoke with online agent via chat and was asked for my logo to ensure that they were matched to our colour. Sent logo in chat and was asked to send via email, which I also did whilst still on chat. What has arrived is nothing like the colour I requested but just getting excuses from after sales.
Offered 25% discount to reprint but what has arrived is not what I ordered so why should I have to pay again!
Wish I'd read the other reviews before placing my order, will never use them again for anything.

Reply from We Print Lanyards
Unhelpful After Sales
Unfortunately the after sales experience was not great. The logo was quite faint and they suggested thicker lines. This was not done on the finished product. On querying this I sent a screenshot showing their suggestion and below that my approval of the suggestion. Despite this I was told I’d approved the original design. The larger order will now be done elsewhere!
Great website/user interface & quality products!
Really great website, easy to use tools and lightning fast production and delivery. Would recommend! :)
Used WPL for lanyards a few times
Used WPL for lanyards a few times. No issues with the product and they arrive within the specified time. A good website to use and will use again.
Great lanyards
Very helpful with my order, sent a sample and the quality is great. Arrived very quickly, we would definitely recommend.
This company went above and beyond to…
This company went above and beyond to help print a single lanyard to help my son with his GCSE work. Extremely grateful for Charlotte and Rachel for all of their efforts. The lanyard arrived on express delivery and looks absolutely perfect. Very grateful.
Highly recommended, great experience!
Great experience! I ordered myself a new ID card and it got delivered the next day which I didn't expect at all so I got surprised a bit. The quality is perfect and I see no issues at all. Overall very pleasant experience so I really recommend this business!
AVOID
AVOID! Disgusting customer service! Their lanyard quality is embarrassing to be worn! We ordered large a quantity and we used the colour tool on their website to make our order, their tool is evidently unreliable and we ended up having a different colour. They continued to ignore our emails and refused to provide a viable solution and we had to revert to the Ombudsman Services who will be investigating their misconduct

Reply from We Print Lanyards
Very unreliable, skip this company…
Very unreliable and bad customer service, the company is a scam and they will try to rip you off. Thank god I managed not to do business with them. Avoid these dodgy guys.

Reply from We Print Lanyards
Very unreliable and outrageous customer service
Very unprofessional and provocative customer service. They never respond to your emails and the quality of items is simply really bad. I would advise you to find another compnay

Reply from We Print Lanyards
No communication
Given a date for dispatch and had no communication so emailed and they have pushed back the dispatch date without communication or asking if this was OK prior. Not good when this is for a charity and you are expecting stock sample.
I would avoid these at all costs!
I would avoid these at all costs! If your lanyards arrive with the design bleeding into the white areas don't expect a reprint or a refund they basically fob you off.
I quote what emma said to us from weprintlanyards 'I've seen a lot worse' so basically it doesn't matter if they are in the wrong they've seen worse so i should just accept my lanyards that have bleeding in them which we wasn't at any point told would happen!
They also state about there proof terms and conditions which also doesn't state anything to do with bleeding I don't quite think they actually know how to run a business as I am a customer and they should clearly see our lanyards have bleeding on them I didn't order them to have them on them so why should I be happy they have arrived like that?
They did offer a 25% off if we wanted them reprinted, why would a company offer a percentage off if they think they've done nothing wrong? Surely if they've done nothing wrong they would simply not offer any discount
Much better than I expected for the…
Much better than I expected for the price, ordered Tuesday, delivered Wednesday. High quality, reasonable price, speedy delivery and no minimum order quantity.
Super happy with the lanyards!
Super happy with the lanyards! They look great! Thanks for your help guys!
Excellent Service
I found WePrintLanyards to be excellent. The website a little clunky and does not look great but the customer services over the phone and communicated after i ordered was excellent.
They sent me a photo of a sample print at my request and gave feedback of the quality of the graphics before printing.
Every step of the way you could track and the arrived exactly within the specified delivery time.
Highly recommended!
Don’t be fooled by the deceptively simple website - behind the scenes, WePrintLanyards are an exceptionally capable and professional operation, with a wide range of production capabilities, for lanyards of all shapes and sizes.
I recently made an order for some production samples, and the team bent over backwards to make sure the lanyards I received were as-designed (I can be picky), and of the best possible quality - even for my small order!
Support over the phone is excellent, with a proactive team dealing with queries, and an online tracking system used that is intuitive and effective. Specific comments are made by the design team as to how the lanyard will look when printed, and it’s simple to make amendments to, approve a design, and track an order.
No matter how small or ad-hoc, the customer experience and manufacturing process provided by WePrintLanyards makes it trivial to create a lanyards for any purpose, opening-up a new world of possibilities - and for a great price.
Highly recommended!
If only I could give more stars...
If only I could give more stars. I had a small order, but that didn't prevent them from giving me excellent (and I really mean excellent) customer service. They noticed that some of the wording wouldn't print clearly, so instead of printing, they let me know! Brilliant. I'm now sitting wearing my very smart, clean, bright (perfect) company lanyard. They communicated so well with me, I cannot thank them enough. Highly, highly recommended!
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