ID&C Wristbands Reviews 1,715

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including wristbands, lanyards, and badges, often noting their durability and appealing appearance. Many consumers highlight the excellent service, finding the design process easy and the communication clear. The delivery service is frequently commended for its speed and reliability, with many orders arriving on time or even earlier than expected. However, some customers were not happy with issues related to order accuracy and delivery. There were instances where products arrived with incorrect designs or missing elements, despite clear instructions. A few people also experienced significant delays or non-delivery, even when paying for expedited shipping, and reported difficulties reaching customer service. Additionally, some reviewers noted a decline in product quality in repeat orders, with inconsistencies in color and issues with stitching or components breaking.

What people talk about most

Product

People report positive experiences with product, often praising the high quality of printing and materials... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the high quality of products like... See more

Delivery service

Customers consistently note positive experiences with delivery service, praising its promptness and... See more

Order

Consumers generally find the ordering process to be positive. Many reviewers highlight the ease of ordering,... See more

Service

Customers had positive experiences with service. Many reviewers praised the excellent communication, quick... See more

Based on these reviews

Rated 5 out of 5 stars

This is the second time that we have used ID&C. We have designed and created fabric wristbands on bulk order from ID&C. We used one of their templates to get the sizing and space required for... See more

Rated 5 out of 5 stars

I ordered 200 wristbands for our Church youth work on the 12th of September, and by the Evening of 19th they were being handed out to the kids and teenagers. From start to finish these guys have be... See more

Company replied

Rated 5 out of 5 stars

I can't really fault them to be honest, when you choose a design and select some basic options it gives you a straight up quote on the website without any fuss. The wristbands arrive on time for our a... See more

Company replied

Rated 5 out of 5 stars

Bracelets received quickly and looked exactly as they were designed. Wish they had more options for sliders that don't lock the bracelet in place. Like the wooden bead but didn't need the locking... See more

Company replied


Company details

  1. Digital Printing Service
  2. Event Technology Service
  3. Prints and Signs Store
  4. Promotional Item Store

Written by the company

As a leading supplier of wristbands, lanyards, badges, and key cards, we’re all about delivering high-quality, tamper-proof products that combine speed, security, and customization. Whether you’re organizing a festival, conference, or corporate event, we make sure you get fast, reliable solutions that exceed expectations.

More ID&C Info

Written by the company

Free Delivery
USA Customers - Free Ground Shipping on all online orders. UK Customers - FREE UK delivery on all online orders over £100. Immediate dispatch products for next day delivery available
Fast Production
We offer custom wristbands & lanyards faster than any other UK or USA supplier. We also provide laminate passes, vehicle passes and event guides along with a comprehensive range of RFID solutions across all our products.

Our promise

Quality Wristbands Guaranteed

You won't find a wider range of wristbands with a more comprehensive choice of security features anywhere. What's more, we guarantee the best quality materials and print.

Contact info


4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super happy with the communication and…

Super happy with the communication and the turnaround on our conference ID badges. We did a fully custom design, with a data upload for variable names, and a quick turnaround time. Our badges just arrived today, a week before the conference, and they look beautiful. The product and printing are high quality, and I'm so happy to have found a vendor to use for our future conferences.

9 April 2026
Unprompted review
ID&C Wristbands logo

Reply from ID&C Wristbands

Hi Erin, we are so thrilled to hear about your great experience ordering custom event badges for your conference! We look forward to helping you with future orders!

Rated 3 out of 5 stars

I am writing to provide feedback on the…Hillview Ambassador Lanyards

I am writing to provide feedback on the recent batch of lanyards we received, as requested. Unfortunately, the quality does not meet the standard of previous orders we have placed with yourselves.

In particular, the stitching around the fastening appears to be of poor quality. It is rough and uncomfortable, making the lanyards quite itchy when worn around the neck. Additionally, some of the lanyards do not lay flat against the body, which affects both their appearance and overall usability.

Given our positive experience with your products in the past, this decline in quality is disappointing. We would appreciate it if you could look into this issue and advise on how it can be resolved, whether through replacement, refund, or improvements in future orders.

We value our working relationship and hope this matter can be addressed promptly.

5 March 2026
Rated 4 out of 5 stars

Great pricing, quality & Customer Service

Great pricing, quality & Customer Service
I found the website easy to use to upload our premade design and straightforward to order. The pricing was great too. I had to remove a star because our second shipment was ordered with 2-day delivery and didn't arrive in time for our event, however ID&C made it right and refunded us for that shipment.

24 February 2026
ID&C Wristbands logo

Reply from ID&C Wristbands

Hello, thank you for taking the time to leave a review on your recent orders with us. In reviewing your order I do see where an incorrectly supplied address caused a delay with the courier for your delivery. We are glad our team was able to go above and beyond and help make it right since these did miss your event.

Rated 1 out of 5 stars

Repeat Orders, Completely Different Product

We’ve ordered the same branded lanyards multiple times, expecting consistency, but have now received three clearly different shades across separate batches.

Our latest order was placed as a direct repeat of the original 2023 batch, which our customer approved. Despite this, the colour supplied is significantly different and not usable for our customer.
The supplier’s response has been to rely on Pantone tolerances, despite the differences being obvious and well beyond a minor variation. No meaningful resolution or support has been offered.

Overall, very disappointing. A repeat order should not result in a completely different product.

20 March 2026
Unprompted review
ID&C Wristbands logo

Reply from ID&C Wristbands

Thank you for your feedback. Our team endeavoured to communicate each step of the process proactively for you to prevent any misalignment so we're extremely sad and disappointed to hear the end product still fell short of what you were expecting. We'll conduct an internal review to ensure our processes remain as robust as possible.

Rated 5 out of 5 stars

Lanyards are well made and arrived in…

Lanyards are well made and arrived in time.

6 February 2026
Unprompted review
ID&C Wristbands logo

Reply from ID&C Wristbands

Thank you for your review! We're really glad your products arrived in time and that you're happy with the quality. We hope to work with you again in the future!

Rated 5 out of 5 stars

Very good quality and easy and smooth…

Very good quality and easy and smooth experience. We will be using them again for future badge needs.

21 January 2026
ID&C Wristbands logo

Reply from ID&C Wristbands

Thank you, JD! We love hearing such positive feedback and we look forward to helping you with future order needs!

Rated 5 out of 5 stars

Great quality

Great quality, fair price, responsive team. Very pleased with our final product!

8 January 2026
ID&C Wristbands logo

Reply from ID&C Wristbands

Thank you for your kind review, AC! We love hearing the feedback about your final product and we hope to help you with future orders!

Rated 5 out of 5 stars

The quality was outstanding

The quality was outstanding, and the delivery was swift. The assistance from the sales and design teams was invaluable in managing multiple orders. We even got numerous compliments on our name badges from the attendees!

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Top product, top company.

Excellent communication, excellent product. Will continue to use ID&C for our festival wristbands.

23 September 2025
ID&C Wristbands logo

Reply from ID&C Wristbands

Thank you so much for your review! We are thrilled you’re happy with the product and communication. We can’t wait to supply your festival wristbands again!

Rated 5 out of 5 stars

The Royalty of Wristbands

Definitely be using this company again. The customer service was great and nothing was a problem after many phone call questions. That with excellent delivery - what more dya need?

15 January 2026
ID&C Wristbands logo

Reply from ID&C Wristbands

Thank you for your great feedback! We are really glad you were happy with our customer service and delivery, and we look forward to working with you again.

Rated 5 out of 5 stars

Awesome product

Awesome product! Quick delivery and so eye catching.

30 December 2025
ID&C Wristbands logo

Reply from ID&C Wristbands

Thank you for taking the time to leave us a 5 star review, Paul! We appreciate knowing that everything turned out great with your order!

Rated 5 out of 5 stars

Easy to design and great products

Easy to design and great products - our young people love them!

16 January 2025
ID&C Wristbands logo

Reply from ID&C Wristbands

Hi Anne, Thank you for your feedback! We’re happy to hear that the custom colour lanyards were easy to design and order. We're glad they were a hit! If you need anything else or have future events coming up, we’re always happy to help!

Rated 5 out of 5 stars

Great, fast service!

I love ordering custom event badges from here! Always so fast and great looking product for professional events.

10 September 2025
ID&C Wristbands logo

Reply from ID&C Wristbands

Thank you very much for your kind words, Lan! We look forward to helping you out with orders in the future!

Rated 5 out of 5 stars

High Quality. Customer Service & Product

Jessica Craig was our contact and she was amazing! This was our first time using using ID&C and ti was fabulous. We will definitely be repeat customers. The customer service was amazing and the product was great. Our credentials were great quality and printed/shipped so quickly! 10/10 experience

2 December 2025
ID&C Wristbands logo

Reply from ID&C Wristbands

Hi Elise, we sincerely appreciate your kind words about your order with us and your experience working with our team! We hope to help you with orders in the future!

Rated 5 out of 5 stars

Great quality bespoke lanyards made and…

Great quality bespoke lanyards made and delivered in good time. Helpful team.

21 October 2025
ID&C Wristbands logo

Reply from ID&C Wristbands

Hi Rosie, Thank you so much for your review! We’re delighted to hear that you’re happy with the quality of your bespoke lanyards and that they arrived on time. Our team really appreciates your feedback and is always here to help whenever you need us.

Rated 5 out of 5 stars

Great Quality, Exceptional Customer Service

The lanyards we ordered came out beautifully and everyone at our event loved them! When a crazy shipping SNAFU happened, the customer service team was immediately on top of it, shipping a reprint of our order and ensuring it arrived before our event on an extremely tight turnaround. I absolutely recommend them!

28 October 2025
ID&C Wristbands logo

Reply from ID&C Wristbands

Thank you very much for your kind words about your experience ordering custom lanyards with us! We love knowing that we were able to assist you with your order troubles in a timely manner!

Rated 5 out of 5 stars

Always 10/10!

My orders are always printed seamlessly, on time and no issues!

27 October 2025
ID&C Wristbands logo

Reply from ID&C Wristbands

Hi Kat, Thank you so much for the review! We’re thrilled to hear your orders are consistently printed seamlessly, on time, and without any issues. Your continued trust means a lot to us. Looking forward to helping with your next order!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look