Delivery needs to be quicker, prescription can only be issued max 6 days prior to running out. This leaves only a small window for processing and despatch of medication. Delivery by Royal Mail cannot... See more
Company replied
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Generally, the service is quick and efficient. Products was delivered timely and well packaged. The ONLY issue is the app does not allow you to change delivery address before an order us places. I cha... See more
Company replied
Im writing this on behalf of my husband Mark who visited Well Pharmacy on Swinnow Road in Pudsey LS28 ........ I saw the pharmacist re Blood pressure readings to be done at home She attached the... See more
Parcel came very well packed in bubble wrap, with NO damage. Order was spot on with only one item short of the full total which I am hoping will be refunded back to my account. parcel arrived well on... See more
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Company details
Written by the company
With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.
Written by the company
Contact info
Merchants Warehouse, Castle St, M3 4LZ, Manchester, United Kingdom
- 01782 597 313
- Hello@well.co.uk
- www.well.co.uk
4.3
Excellent
36K reviews
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Easy to order and fast delivery
21 July 2026
Reliable hassle free service saves…
Reliable hassle free service saves going into chemist on a regular basis so saves me time as well.
21 July 2026
Most of the time I go to get my meds…
Most of the time I go to get my meds and my order is not ready or they have to owe me something.I also don't understand why when sometimes there are 5/6 staff and my order is sent away to be filled only to be sent back to them.It seems to be a strange system they operate
21 July 2026
This is an amazing way to order my…
This is an amazing way to order my prescription, I have to have tablets every month, to have to go to the doctor's put in my prescription take it to the pharmacy and wait for it, sometimes it wasn't ready, but this is all done for me I downloaded their app I placed my order and everything else is done for me, there has never been a problem, good communication as to when they have the order from the doctors and when it is going out to me, the best way to get medication that you need all the time.
21 July 2026
Easy app to install and set up
Easy app to install and set up, easy instructions to follow. Brilliant service, speedy delivery of my medication.
21 July 2026
Excellent Repeat Prescription Service
I’ve been consistently impressed with the service from Well Pharmacy. Their repeat prescription process is reliable, efficient and takes away the stress of managing regular medication. Prescriptions are processed promptly, communication is excellent, and I receive timely notifications when my medication is ready. The staff are always friendly, professional and happy to help with any queries. It’s reassuring to know I can rely on them to ensure my prescriptions are available when I need them. A first-class service that I would happily recommend. There has been one occasion that the items where not dispatched timely but Wells customer service team responded to my query and supported my efforts with my GP (apparently the electronic prescription was “lost” - regardless I was impressed that Wells supported my efforts to resolve)
10 July 2026
You did not my 5mg Prednisolone at the…
You did not my 5mg Prednisolone at the time should been in with 2.5 Prednisolone tablets. It made quite ill only had the 2.5 mg tablets . Going down from 15 gm.
17 July 2026
Very efficient service put my…
Very efficient service put my prescription in at drs and here within a few days very happy
20 July 2026
Excellent all round service
Competitive pricing, swift delivery and excellent communication from order to delivery
20 July 2026
Received all my orders and delivery as…
Received all my orders and delivery as was spot on with date. Impressed.
20 July 2026
Fantastic service friendly staff and…
Fantastic service friendly staff and great support 🤗
16 July 2026
Item received damaged
Item received damaged. Requested support on the day and replacement medication. No response. Poor service with support team
20 July 2026
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