Had to get some meds for my father-in-law who is staying with us to recuperate from knee surgery. The staff could not be more helpful Jason the pharmacist even took time on busy morning to talk to me... See more
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Review summary
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Wow I have had my medication delivered by Well Pharmacy for nearly 6 years. They're amazing. I always receive messages to remind me it's time to order my medication, They keep me updated of what... See more
This was my order prescription to be delivered using this provider. The delivery was scheduled for Friday but actually arrived on Thursday, which was ok but slightly worried that as this is a "sign... See more
Easy to order online, immediately receive an email from Well Pharmacy to say they have your order then they keep you updated telling you when the Dr. has approved it etc. Then they give you a day for... See more
Company details
Written by the company
With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.
Written by the company
Contact info
Merchants Warehouse, Castle St, M3 4LZ, Manchester, United Kingdom
- 01782 597 313
- Hello@well.co.uk
- www.well.co.uk
4.3
Excellent
36K reviews
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Support for the new medication I’m on…
Support for the new medication I’m on has been fantastic
1 July 2026
Took 5 days to dispatch medine
Took 5 days to dispatch medine. Combined with poor royal mail delivery means it's taken over 2 weeks so far from ordering and still not received
6 July 2026
Fair service
Fair service, easy to communicate with and everything explained in clear simply language. Felt listened to.
2 July 2026
Service Failure
I requested a repeat prescription with a weeks worth of medication left and I’m very saddened that it arrived 4 days after I had run out. It’s unbelievable, it should not happen, the service must improve, especially as there will be some people whose health could be severely impacted if they were to experience such a delay!
6 July 2026
So happy with how efficient it was
So happy with how efficient it was, my prescription was with me on time. 😀
3 July 2026
Highly recommend this service
Highly recommend this service. It’s so much easier than standing in a queue in the Chemist. I order my prescriptions on NHS app, My GP approves and sent the prescription to Well online pharmacy. They have a great app and I can watch the progress. They notify me when dispatched. Then Royal Mail deliver it 24 hours later. Perfect!
25 June 2026
Good prompt service and delivery.
3 July 2026
Easy to use automatic prescription…
Easy to use automatic prescription service with great communication throughout
1 July 2026
Getting medication delivered was great…
Getting medication delivered was great and upto date information about when to expect delivery very good. Only thing i don't understand is w6a local well pharmacy wasn't used as my wife gets her medication delivered locally.
3 July 2026
Your absolutely crap my doctors had to…
Your absolutely crap my doctors had to give me a new prescription as I had been without my tablet's for four days and after I'd pick them up from the local chemist I received your prescription, your absolutely a waste of time I wouldn't recommend you to my worst enemy and I have made sure that I get them the way I have had them for the last few years
6 July 2026
I paid extra for overnight delivery and…
I paid extra for overnight delivery and the item did not arrive for four days!
Not impressed
6 July 2026
Very helpful and great service very…
Very helpful and great service very friendly
Royal mail is the only let down
2 July 2026
The email reminding Robin Turner to…
The email reminding Robin Turner to renew prescription gave renewal option for Kathryn Turner's prescription. Sometimes the opposite happens in emails. Both correctable on NHS apps. Early ordering essential, as arrival of medication is at least 2 weeks after ordering . No incorrect medication has arrived so good in that department
16 May 2026
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