Lovely counter staff Often a short wait Shop is silent, needs a bit of atmosphere A low radio station perhaps playing Melow Magic or similar soothing songs
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A prompt & efficient taking-over of my prescription needs after the previous online pharmacy failed to source my preferred brand of amlodipine. Three cheers to Julie & her I.T. colleagues at Well for... See more
They try to get the prescription to you as quickly as possible. But end up waiting for my surgery to finalise the prescription. Wich delays delivery to me. So I have yo make sure I allow plenty... See more
Company replied
User friendly app. Great for ordering repeat prescriptions anytime anywhere and getting it delivered to your door. I'm over 60 so everything is free but before that I used a prepaid prescription.
Company replied
Company details
Written by the company
With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.
Written by the company
Contact info
Merchants Warehouse, Castle St, M3 4LZ, Manchester, United Kingdom
- 01782 597 313
- Hello@well.co.uk
- www.well.co.uk
4.3
Excellent
36K reviews
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After a week requesting prescription I…
After a week requesting prescription I have not recieved them yet. I would have only given one star but I gave two stars as the the woman I called at helpdesk was friendly and helpful.
7 August 2026
Really easy to order and delivered…
Really easy to order and delivered straight to the door ! Never had any problems with Well , saves so much time. Prescriptions can go straight from the doctor . Anything on repeat is super easy too . Would highly recommend !
7 August 2026
Great price, excellent service
Second purchase as the price, service and delivery was so good first time. I buy the Sodium Chloride 5% eye drops for my dog as recommended by my vet. The brand I receive is fairly priced so I order 2 at a time which does not affect the amount I pay for postage. Great all round service and communication.
7 August 2026
medication delivered on time as always
7 August 2026
Service items delivered on time
7 August 2026
I am missing one of my prescription…
I am missing one of my prescription medications from my order.
6 August 2026
They send me exactly what I ask for
They send me exactly what I ask for, very quick and speedy service
3 August 2026
Very happy with my purchase and it…
Very happy with my purchase and it arrived with in stated time. Will definitely consider Well Pharmacy for future purchases.
7 August 2026
A reminder message was sent to reorder…
A reminder message was sent to reorder my prescription which I was going to do that day anyway.
Prescription obtained and medication dispensed and I was notified that the medication was on its way
Prompt delivery from Royal Mail
An excellent prompt service thank you
6 August 2026
Would have given five stars but -
Would have given five stars but could only order one pack of the item I really wanted, so had to order something else not on my immediate requirement list to make the postage fee worth while. Very happy with the corn cushions, won't be using the UTI kit until I need it.
Delivery fast and efficient, minimum (but not zero) plastic in the packaging.
7 August 2026
May use AI-assist with repliesRead more
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Reply from Well Pharmacy
We are pleased to hear you are happy with the service. Thank you for your feedback.
Kind Regards,
Well Pharmacy
They were prompt well packaged I didn't…
They were prompt well packaged I didn't know they did that service it saved me having to walk 30 minutes each way to collect them thank you
7 August 2026
Reply from Well Pharmacy
We are glad to hear that you are happy with our service. Thank you for your kind words!
Kind Regards,
Well Pharmacy
Reply from Well Pharmacy
We're so glad to hear your order arrived on time. We appreciate your positive feedback!
Kind Regards,
Well Pharmacy
Being able to enter a note is excellent
I had previously been using a different online prescription service, but had enormous difficulty getting a film coated version of my medication. I needed it to be film coated because i needed to quarter it. I changed to Well Pharmacy and was able to put a note on the order to specify film coated. Much better interface and service
7 August 2026
Reply from Well Pharmacy
We're so glad to hear that we could provide a much better experience for your prescription needs. We appreciate you sharing your positive feedback.
Kind Regards,
Well Pharmacy
Best decision I made
Best decision I made. They remind me when I am getting low. Keeps me updated and are very dependable.
7 August 2026
Reply from Well Pharmacy
We're so pleased to hear that you find our reminders helpful and that you appreciate our efforts to keep you updated. Thank you for your kind words!
Kid Regards,
Well Pharmacy
Excellent and easy process to order…
Excellent and easy process to order medication and it arrives quickly.
6 August 2026
Reply from Well Pharmacy
We are pleased to hear you are happy with the service. Thank you for your feedback.
Kind Regards,
Well Pharmacy
They delivered my medicine and informed…
They delivered my medicine and informed me before that
3 August 2026
Reply from Well Pharmacy
We are pleased to hear you are happy with the service. Thank you for your feedback.
Kind Regards,
Well Pharmacy
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