Would highly recommend we buy tek to anyone…just sold an iPhone 13 that was smashed on the back but they still gave me what they offered before I sent the phone to them which was more than double what... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This is the second time I’ve used this company and had a great experience both times, paid out exactly what was quoted without trying to knock it down. I’ve sent used phones to other companies that ma... See more
Company replied
Never heard of the company until I googled it & to be fair wasnt setting my expectations high. Ime pleased to say they went above & beyond. Package to send the phone was sent promptly, the postage was... See more
Company replied
Best price offered for my old iphone, despatched a free delivery box within one day, received and inspected the phone the next and paid the full quoted price the same day. Really can’t fault them and... See more
Company replied
Company details
Written by the company
-Top Prices Paid. -Free Trackable 24 hour postage. -Next Day Payments.
Contact info
Future House, Marshfield Bank, CW2 8UY, Crewe, United Kingdom
- 0330 223 2197
- info@webuytek.co.uk
- www.webuytek.co.uk
4.6
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant
Brilliant! All tested and payment received the day after sending, couldn’t recommend more!
27 May 2026
Reply from We Buy Tek ™
Hello Kayleigh,
Thank you so much for the lovely review! We’re really pleased everything went smoothly and that payment arrived so quickly.
We truly appreciate your recommendation and hope to work with you again in the future!
WeBuyTek Team!
What a honest and reliable company
What a honest and reliable company, no haggling just sends you exactly what they offered. Fast and efficient
26 May 2026
Unprompted review
Reply from We Buy Tek ™
Hello,
Thank you for the fantastic review! We believe trading in your device should be simple — no haggling, no headaches, and definitely no “best we can do is…” moments 😄
We’re so pleased you found the service fast, efficient, and reliable. Thanks again for taking the time to share your experience — we really appreciate it!
WeBuyTek Team!
It was so easy
It was so easy! They sent me secure packing to put my phone in, which gave me peace of mind and what they offered me was double other company’s offered to pay! Within a few days everything was processed and I received my money. I’ve already recommended them to my friends and family and will continue to use them in the future.
26 May 2026
Unprompted review
Reply from We Buy Tek ™
Hello Joe,
Thank you so much for the amazing review! We’re thrilled to hear the process was quick, easy, and paid better than the competition — we do like to show off a little 😉
We’re glad the secure packaging gave you peace of mind, and even happier that your payment landed so quickly. Thank you as well for recommending us to your friends and family — that means the world to us (and hopefully keeps their old phones from gathering dust in a drawer somewhere 😅).
We look forward to helping you again in the future!
WeBuyTek Team!
Amazing Company & Service!
Amazing, no-hassle service. Sold my IPhone 14 Pro Max and within 24 hours of me posting it, I received the money into my account. Top prices paid also! A*
21 May 2026
Unprompted review
Reply from We Buy Tek ™
Hello Daniel,
hank you so much for your amazing review!
We’re delighted to hear you were happy with both the service and the speed of payment for your iPhone 14 Pro Max. We always aim to make the process as quick, simple, and hassle-free as possible, so it’s great to know we delivered that experience for you.
Thank you again for choosing us and for taking the time to leave such kind feedback — it really is appreciated!
WeBuyTek!
Reply from We Buy Tek ™
Hello Ella,
Thank you for your great review!
We’re really pleased to hear you found the process super easy and fast — that’s exactly the experience we aim to provide for all our customers.
We truly appreciate your feedback and thank you for choosing us!
WeBuyTek Team!
Reply from We Buy Tek ™
Hello Bradey,
Thank you for your great review! We’re delighted to hear you were happy with the quick process and that we paid the full quoted amount without any hassle. We really appreciate your support and hope to help you again in the future!
WeBuyTek Team!
Sent iPhone off yesterday with the…
Sent iPhone off yesterday with the prepaid postage QR code. WeBuyTek sent me a message today notifying me that they had received the phone and checks are getting done. 2 hours later money was in the bank. Can’t fault these guys. Best price offered on comparison website. No nonsense and no messing about with the valuation. Paid exactly what they said they would.
5 stars from me.
21 May 2026
Unprompted review
Reply from We Buy Tek ™
Hello Paul,
Thank you so much for the amazing review! We’re really pleased to hear everything went smoothly from sending your iPhone with the QR code right through to receiving payment so quickly.
We always aim to offer fair prices with no hidden reductions or unnecessary delays, so it’s great to know you were happy with both the valuation and the service. We truly appreciate the 5 stars and your recommendation — thank you for choosing WeBuyTek!
WeBuyTek Team!
Excellent experience selling old iPhone
Great service when selling old iPhone - very helpfully they sent packaging in the post to send old device safely and a label for Royal Mail. The payment was made into my bank account as quoted on website within 24 hours of device arriving with We Buy Tek. Would definitely use again in the future.
20 May 2026
Reply from We Buy Tek ™
Hello Natalie,
Thank you for your fantastic review! We’re really pleased to hear you found the process easy and convenient, and that the trade pack and Royal Mail label helped make sending your iPhone safe and straightforward.
We always aim to provide fast payments and great service, so it’s great to know we delivered on that for you. We truly appreciate your support and look forward to helping you again in the future!
WeBuyTek Team!
Excellent service payment received…
Excellent service payment received within 4 hours easy simple transaction thank you
20 May 2026
Unprompted review
Reply from We Buy Tek ™
Thank you for your great feedback! We're so pleased to hear that you found the process easy and simple, and that your payment was received so quickly. We really appreciate your support and hope to help you again in the future.
- WeBuyTek-
Really fast and straight forward…
Really fast and straight forward process, paid what they quoted with no issues
Great service, price and swift payment
20 May 2026
Reply from We Buy Tek ™
Hello Wes,
Thank you for your great feedback! We’re glad the process was fast and straightforward for you, and that everything went smoothly. We really appreciate you choosing us and hope to help you again in the future!
WeBuyTek Team!
Classic bait and switch with pricing offer
Classic bait and switch - with an added sting
I received a quote to sell my old iPhone via WeBuyTek on 29/4/26. i was clear in the description that the phone had screen damage but worked well and this was taken into consideration on the offer. I packaged off the hone via their own cardboard packaging service and then received a downgraded offer because - the screen was damaged on inspection. This had been declared at time of process. The offer was a 70% reduction - claiming the phone was irreparable or sell-able
I declined this offer and, surprise surprise, they increased their offer immediately on the 8/5/26 - impressive if the phone was irreparable. The second offer was a 50% reduction from the original.
I declined a second time and requested they returned my phone .
The phone was returned promptly. i filmed myself opening the package as i had a suspicion things may not be simple and i'm glad i did. The phone that was returned was completely unusable - the screen more damaged than when sent and would not display anything in 90% of the pixels. It looks like the company had either maliciously damaged it, they had attempted to remove the screen or it had been damaged in transit. However the damage occurred - it occurred whilst either using their postal service and packaging or at when in their possession. as they had not paid me - the phone remained my property.
The company is currently refusing to communicate or respond to any messages. With the total blanking from the company I about to start a small claims procedure through the courts. At this point it is the principal rather than anything else.
29 April 2026
Unprompted review
Reply from We Buy Tek ™
Hello,
Hi, thank you for taking the time to share your experience. We’re sorry to hear you feel disappointed with the process and we would like the opportunity to look into this further for you.
Please send us an email with your reference number and any supporting details/photos/videos you may have, and our team will review the matter thoroughly. We certainly never intend for any customer to feel this way, and we’d appreciate the chance to investigate what may have happened here.
Feel free to email us on info@webuytek.co.uk
WeBuyTek Team!
Great experience
Great experience. By far the best paying site I found for my old iPhone. They sent packaging out quickly. We sent our phone in and paid within 5 hours of receiving an email saying they had recieved the phone. Could not fault the process and will definitely use again
18 May 2026
Unprompted review
Reply from We Buy Tek ™
Hello Sean,
Now this is the kind of review we love to see 😄 Fast payments, quick packaging, and no messing about — exactly how we think it should be! Thanks so much for the amazing feedback. Customers like you are the reason we keep pushing to be the best-paying site around ⭐📱 We’ll be ready when your next upgrade comes along!
WeBuyTek Team!
A really easy process and I received a…
A really easy process and I received a very nice amount for my phone which has a cracked screen on the front and back.
I wouldn’t have received anything via Apple or any other exchange website.
Top marks!
4 May 2026
Reply from We Buy Tek ™
Hello Mark,
Reviews like this are exactly why we love what we do 😄 Because of top customers like you, we get to keep doing what we’re best at — turning ‘I thought it was worthless’ into extra cash! Thanks so much for the amazing review and the top marks ⭐📱
WeBuyTek Team!
Litterly what it says on the tin….
Litterly what it says on the tin….
No faf quick payment no haggling paid price quoted
Deserves nothing less than 5 stars well done we buy tek
18 May 2026
Reply from We Buy Tek ™
No faff, no haggling, no surprises — just exactly how it should be! Thanks so much for the brilliant review and the 5 stars ⭐ Enjoy the tech… and the extra cash 😉
WeBuytek Team!
Reply from We Buy Tek ™
Perfect service? Stop it, you’re making us blush 😄 Thanks so much for the lovely review — we’ll try not to let the compliment go to our heads!
WeBuyTek Team!
Reply from We Buy Tek ™
Hello Mr Canham,
That's how we like it!! Thank you for choosing us.
WeBuyTek Team!
Amazing transaction from start to…
Amazing transaction from start to finish,will definitely be using you guys again.Many thanks A+
18 May 2026
Reply from We Buy Tek ™
Hello Lee,
Thank you so much for the great feedback! We’re delighted to hear you had an amazing experience from start to finish. We really appreciate your support and look forward to helping you again in the future. Many thanks from the team! 😊
WeBuyTek Team!
Fast payment price as quoted definitely…
Fast payment price as quoted definitely recommend. Phone received and payment sent within 6 hours
11 May 2026
Reply from We Buy Tek ™
Hello Leanne,
Thank you for your review! We’re really pleased to hear everything was completed so quickly and that you received the exact amount quoted. We work hard to keep the process fast, fair, and hassle-free, so your feedback means a lot to us. Thanks again for the recommendation! 😊
WeBuyTek Team!
I recieved the best quote for my iPhone…
I recieved the best quote for my iPhone 15 from we buy tek - first time doing this. had heard that a lot of the companies knock the money down of the quote once recieved but we buy tek did not. Phone was recieved a within the hour my payment was in the bank - very very impressed. Smooth service, great communication. Very honest and fair thank you so much!
18 May 2026
Unprompted review
Reply from We Buy Tek ™
Hello Amy-Alice,
Thank you for your kind review — we’re really happy to hear you had a great experience with us and that everything went smoothly!
We always aim to offer fair and accurate quotes, and in many cases there’s no need to adjust the price at all. However, all devices are fully tested on arrival, and occasionally we do have to re-evaluate a quote if a device doesn’t match the condition or criteria originally provided. Customers who carefully read our terms and accurately describe their device, like yourself, usually won’t experience any reductions.
Thanks again for choosing us — we really appreciate your support!
😊
WeBuyTek Team!
fast and prompt
24 July 2025
Reply from We Buy Tek ™
Hello Anthony,
Thank you! Glad we could keep things fast and prompt 😄
WeBuyTek Team!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.